Windows 2003 Memory Leak

  • Thread starter Thread starter sirketchup9000-ng@yahoo.com
  • Start date Start date
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sirketchup9000-ng@yahoo.com

Hello everyone,

I have a Windows 2003 server, Standard Edition. The server is
running Exchange 2003, all functions, including OWA. I have been
troubleshooting IIS on this machine for a bit of time now. IIS will
run fine for a few weeks and then will stop accepting new connections,
producing error messages in the httperr.log file. My troubleshooting
steps led me to a memory leak issue on the server, as described in
this article:

http://blogs.msdn.com/david.wang/ar...t-connections-due-to-Connections-Refused.aspx

I have been following the suggestions from David Wang and did find a
memory leak. My issue now is that I cannot determine what
application is actually causing the non-paged pool to fill up. The
memory tag in question is "Thre." This app grows by approximately 15
mb of non-paged pool utilization per day. When doing a string search
for this tag on the system too many driver files match the search,
including core windows files.

I have tried shutting down services, including Dell, GFI, APC, etc. I
have also updated a few. However, shutting down services of course
does not free up the non-paged pool memory. I know what the problem
is now, but just cannot trace it to a culprit. Can anyone help me
determine what application memory tag, "Thre, " actually belongs to?

Thank you in advance,
Dmitry Akselrod
 
Ha! I solved my own problem. The problem was being caused by a
Watchguard utility, controldGui.exe. I was able to actually to
determine the culprit by using none other then Task Manager. I simply
added the Handle Count column to task manager, and there it was,
controldGUI.exe, with thousands of handles. I killed the process and
non-paged pool utilization went down by about 60-70 MB. I can't
believe I didn't think of this before.

Dmitry Akselrod
 
No Problem! Thanks for the tip!

sirketchup9000-ng@yahoo.com wrote:
> Ha! I solved my own problem. The problem was being caused by a
> Watchguard utility, controldGui.exe. I was able to actually to
> determine the culprit by using none other then Task Manager. I simply
> added the Handle Count column to task manager, and there it was,
> controldGUI.exe, with thousands of handles. I killed the process and
> non-paged pool utilization went down by about 60-70 MB. I can't
> believe I didn't think of this before.
>
> Dmitry Akselrod
>
 
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