Media Player Version Error

  • Thread starter Thread starter kerry
  • Start date Start date
K

kerry

Opening player causes error message that file wmploc.dll has a version #
11.0.6000.6344 where 'version 10.0.0.3646 is expected. Media Player is not
installed correctly and must be reinstalled.'
When I go to web site the new version downloaded won't install since it is a
version of 11 that is older than the version 11 shown above. Help!
 
It's likely that running SFC will straighten out the Media Player version
problem. Open a Command Prompt and type:

SFC /SCANNOW

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"kerry" <kerry@discussions.microsoft.com> wrote in message
news:FB2C7C64-00EE-4222-A3F1-02A9DE2686F3@microsoft.com...
> Opening player causes error message that file wmploc.dll has a version #
> 11.0.6000.6344 where 'version 10.0.0.3646 is expected. Media Player is not
> installed correctly and must be reinstalled.'
> When I go to web site the new version downloaded won't install since it is
> a
> version of 11 that is older than the version 11 shown above. Help!
 
Courtesy of zachd [MSFT]:

In the Start Search box above the Start Orb type: cmd .

When cmd.exe appears at the top of the Start Menu, right click on it and select
"Run as Administrator".

In the Administrative Command Window type (or copy and paste):

unregmp2.exe /UpdateWMPVersion

Press enter.

Restart your machine.


I Bleed Blue and Gold
GO BEARS!


"Mark L. Ferguson" <MarkLFerguson@discussions.microsoft.com> wrote in message
news:93B4DFB0-3F16-4F88-B450-A5EC0F7A6463@microsoft.com...
> It's likely that running SFC will straighten out the Media Player version
> problem. Open a Command Prompt and type:
>
> SFC /SCANNOW
>
> --
> Please use the Communities guidelines when posting.
> http://www.microsoft.com/wn3/locales/help/help_en-us.htm
> Use the "Ratings" feature. It helps the new users.
> Mark L. Ferguson MS-MVP
> https://mvp.support.microsoft.com/profile/Mark.Ferguson
>
> "kerry" <kerry@discussions.microsoft.com> wrote in message
> news:FB2C7C64-00EE-4222-A3F1-02A9DE2686F3@microsoft.com...
>> Opening player causes error message that file wmploc.dll has a version #
>> 11.0.6000.6344 where 'version 10.0.0.3646 is expected. Media Player is not
>> installed correctly and must be reinstalled.'
>> When I go to web site the new version downloaded won't install since it is a
>> version of 11 that is older than the version 11 shown above. Help!
>
 
Cal Bear was spot on. You can also upgrade to Vista Service Pack 1 to fix
this.

What had you installed previous to this occuring? From the error you
received, you had installed some old broken Windows Media Player version 10
tool... =\

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"kerry" <kerry@discussions.microsoft.com> wrote in message
news:FB2C7C64-00EE-4222-A3F1-02A9DE2686F3@microsoft.com...
> Opening player causes error message that file wmploc.dll has a version #
> 11.0.6000.6344 where 'version 10.0.0.3646 is expected. Media Player is not
> installed correctly and must be reinstalled.'
> When I go to web site the new version downloaded won't install since it is
> a
> version of 11 that is older than the version 11 shown above. Help!
 
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