J
Joseph K.
I have a user with a Windows XP Pro (SP2+) laptop that is having a problem
keeping a shared folder on an NT4 server mapped. It randomly disconnects.
We can't seem to figure out a way to either get it to reconnect or
permanently stay connected. When he tries to access the mapped drive, he
either gets the message that the drive (Z
is already in use or he gets a
prompt to enter in his user credential (and then a subsequent message
indicating that that user is already authenticated).
We're in a Server 2003 environment and the customer is authenticating to the
domain without any problem.
He is mapping the network drive with the "reconnect at logon" option set.
I'm at a loss as to what the problem could be. I've checked the firewall on
his system and I've tried removing his computer profile from AD. I haven't
tried deleting his user account yet. I'm not sure that that is the cause of
the problem.
If anyone has any suggestions on what else I should look at, I would
appreciate it.
keeping a shared folder on an NT4 server mapped. It randomly disconnects.
We can't seem to figure out a way to either get it to reconnect or
permanently stay connected. When he tries to access the mapped drive, he
either gets the message that the drive (Z
is already in use or he gets aprompt to enter in his user credential (and then a subsequent message
indicating that that user is already authenticated).
We're in a Server 2003 environment and the customer is authenticating to the
domain without any problem.
He is mapping the network drive with the "reconnect at logon" option set.
I'm at a loss as to what the problem could be. I've checked the firewall on
his system and I've tried removing his computer profile from AD. I haven't
tried deleting his user account yet. I'm not sure that that is the cause of
the problem.
If anyone has any suggestions on what else I should look at, I would
appreciate it.