Dek0660,
Glad that helped!
For the registry permissions issue, login as Administrator and grant Full Control to your user account for the mailto branch.
http://support.microsoft.com/?kbid=310426
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting
http://www.winhelponline.com
"Dek0660" <Dek0660@discussions.microsoft.com> wrote in message news:44CA7465-C938-4E11-B8E7-0B00F25AB753@microsoft.com...
Ramesh,
IT WORKED!
I ran the install last night, but finally got around to rebooting and
testing just now. I went into the registry, and the Mailto protocol
continues to give me the error when I attempt to access it, but regardless
your fix allows me to use email links in I.E. I'd love to understand what is
fundamentally wrong with the registry, and if you or anyone else can shed
light on this I would be very interested to read the responses.
Thank you for your help with this problem, as well as thanks to both Mark
and Elmo who also were kind enough to read about my issue and post potential
solutions.
This is a great resource that I hopefully never again need - although I'm
certain I will be back when I mess something else up.
Happy Holidays, everyone.
"Ramesh, MS-MVP" wrote:
> Hi Dek0660,
>
> Try this tool.
>
> [DefaultMail] Set the default email client on a per-user basis:
> http://windowsxp.mvps.org/defaultmail.htm
>
> This should circumvent the mailto issue.
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> Windows® Troubleshooting http://www.winhelponline.com
>
>
> "Dek0660" <Dek0660@discussions.microsoft.com> wrote in message news:B0091A90-18E5-4708-A2B1-BA322C8357F5@microsoft.com...
> Ramesh,
>
> I had high hopes for your solution, but it didn't work. I followed the
> instructions in the linked document. I was unable to access the mailto
> branch - the error was "Cannot open mailto: Error while opening key". So I
> followed the next step to take ownership of the key and sub-keys, but I could
> not accomplish this, getting the message "Unable to set new owner on mailto.
> Access is denied."
>
> Under the Owner tab in the advanced portion of permissions, besides my user
> account is the administrator account. There are no others listed.
>
> Any other ideas?
>
> Thanks.
>
>
> "Ramesh, MS-MVP" wrote:
>
> > Multiple browser windows open when you click on a mailto: link:
> > http://windowsxp.mvps.org/mailtoprotocol.htm
> >
> > --
> > Regards,
> >
> > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> > Windows® Troubleshooting http://www.winhelponline.com
> >
> >
> > "Dek0660" <Dek0660@discussions.microsoft.com> wrote in message news:1D7BEED1-D48A-418B-A8E7-F9BD96A956D6@microsoft.com...
> > I hope someone can help with this. I am running XP along with Outlook 2003.
> > A problem recently started: when I click on an email link in Internet
> > Explorer, rather than a new message popping up the system hangs for about a
> > minute or so, and then new IE windows (over 50 of them) open. I believe they
> > are trying to access a link rather than have the new message open up. I
> > recall something about the Mailto protocol in the registry, so I searched for
> > it. One of the many Mailto instances in the registry does not let me open it
> > - it tells me it is corrupted.
> >
> > I believe that is the heart of my problem. How can I go about fixing this
> > without losing everything on the PC?
> >
> > Thanks in advance for any suggestions and advice.
> >
>