M$ Document Imaging Problem

  • Thread starter Thread starter TheScullster
  • Start date Start date
T

TheScullster

Hi all

Have been using M$ Doc Imaging to view and print scanned tif files.
Recently a M$ update switched the default image software to Picture and Fax
Viewer.
Manually switched this back again and all was well.

Today, M$ Doc Imaging will open when a tiff image is double clicked, but if
I select File to open another image the program crashes repeatedly.

Anyone know the reason of a fix for this please?
The only changes made to the PC have been MS Updates.

Software is WinXP SP2 fully patched.

TIA

Phil
 
Have had the same problem - but on an unpatched WinXP machine - MS Document
Imaging works fine - please let me know of any solutions!!!

"TheScullster" wrote:

> Hi all
>
> Have been using M$ Doc Imaging to view and print scanned tif files.
> Recently a M$ update switched the default image software to Picture and Fax
> Viewer.
> Manually switched this back again and all was well.
>
> Today, M$ Doc Imaging will open when a tiff image is double clicked, but if
> I select File to open another image the program crashes repeatedly.
>
> Anyone know the reason of a fix for this please?
> The only changes made to the PC have been MS Updates.
>
> Software is WinXP SP2 fully patched.
>
> TIA
>
> Phil
>
>
>
 
On Dec 4, 7:39 pm, David Brookes
<DavidBroo...@discussions.microsoft.com> wrote:
> Have had the same problem - but on an unpatched WinXP machine - MS Document
> Imaging works fine - please let me know of any solutions!!!
>
>
>
> "TheScullster" wrote:
> > Hi all
>
> > Have been using M$ Doc Imaging to view and print scanned tif files.
> > Recently a M$ update switched the default image software to Picture and Fax
> > Viewer.
> > Manually switched this back again and all was well.
>
> > Today, M$ Doc Imaging will open when a tiff image is double clicked, but if
> > I select File to open another image the program crashes repeatedly.
>
> > Anyone know the reason of a fix for this please?
> > The only changes made to the PC have been MS Updates.
>
> > Software is WinXP SP2 fully patched.
>
> > TIA
>
> > Phil- Hide quoted text -
>
> - Show quoted text -

Has anyone found a solution for this? Inquiring minds would like to
know. It is driving my users crazy!
 
rock99rock@gmail.com wrote:
> On Dec 4, 7:39 pm, David Brookes
> <DavidBroo...@discussions.microsoft.com> wrote:
>> Have had the same problem - but on an unpatched WinXP machine - MS Document
>> Imaging works fine - please let me know of any solutions!!!
>>
>>
>>
>> "TheScullster" wrote:
>>> Hi all
>>> Have been using M$ Doc Imaging to view and print scanned tif files.
>>> Recently a M$ update switched the default image software to Picture and Fax
>>> Viewer.
>>> Manually switched this back again and all was well.
>>> Today, M$ Doc Imaging will open when a tiff image is double clicked, but if
>>> I select File to open another image the program crashes repeatedly.
>>> Anyone know the reason of a fix for this please?
>>> The only changes made to the PC have been MS Updates.
>>> Software is WinXP SP2 fully patched.
>>> TIA
>>> Phil- Hide quoted text -
>> - Show quoted text -
>
> Has anyone found a solution for this? Inquiring minds would like to
> know. It is driving my users crazy!

You may need to find a way to reinstall "MS Doc Imaging". But you can
also try repairing the associations which might help there too.

Fix File Associations.
http://dougknox.com/xp/file_assoc.htm

--
Joe =o)
 
"Elmo" <elmogeek@iglou.invalid> wrote
>>
>> Has anyone found a solution for this? Inquiring minds would like to
>> know. It is driving my users crazy!
>
If you mean a solution for the crashing of the Doc Imaging program, I seem
to have resolved this!
I did a search for files mspview.exe and launched the program from one of
the retrieved cache locations.
Having run the software from this selected location once, the previous
problem shortcuts seem to be working OK now.
Could be coincidence I suppose and a result of windoze updates?

Phil
 
TheScullster wrote:
> "Elmo" <elmogeek@iglou.invalid> wrote
>>> Has anyone found a solution for this? Inquiring minds would like to
>>> know. It is driving my users crazy!
> If you mean a solution for the crashing of the Doc Imaging program, I seem
> to have resolved this!
> I did a search for files mspview.exe and launched the program from one of
> the retrieved cache locations.
> Having run the software from this selected location once, the previous
> problem shortcuts seem to be working OK now.
> Could be coincidence I suppose and a result of windoze updates?
>
> Phil

Glad you got it going.

--
Joe =o)
 
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