J
Jim
I use a batch program to print out several hundred documents to a Canon
multi-funcion copier. In this process there are both letter and legal size
documents and I use the Canon software to compress the legal pages to the
size of letter. This has been working now for well over a year. I installed a
new Canon MFP (different model) to our environment and it apears to have
corrupted something w/ the existing print drivers and I cannot get the
original program to work properly.
Here is why I am not completely convinced that it is an issue w/ Canon. I
print to a different model copier (we also use Konica), the exact same result
appears (legal is getting cut off and not compressing to letter). If I print
the document from a PDF, it prints out correctly. I am printing several
hundred each day so I cannot have a single person open each PDF and print it
out manually.
Again, any ideas are appreciated. I have done the uninstall/reboot/reinstall
driver process w/ no success.
--
- Jim
multi-funcion copier. In this process there are both letter and legal size
documents and I use the Canon software to compress the legal pages to the
size of letter. This has been working now for well over a year. I installed a
new Canon MFP (different model) to our environment and it apears to have
corrupted something w/ the existing print drivers and I cannot get the
original program to work properly.
Here is why I am not completely convinced that it is an issue w/ Canon. I
print to a different model copier (we also use Konica), the exact same result
appears (legal is getting cut off and not compressing to letter). If I print
the document from a PDF, it prints out correctly. I am printing several
hundred each day so I cannot have a single person open each PDF and print it
out manually.
Again, any ideas are appreciated. I have done the uninstall/reboot/reinstall
driver process w/ no success.
--
- Jim