Livecam not seen at remote location

  • Thread starter Thread starter GeorgeT
  • Start date Start date
G

GeorgeT

When I make or recive a call, I can see the remote caller but he cannot see
me. The sound transmits both ways with no problem. I can see my video on my
screen so I know the camera is functioning, it just won't leave my location.
The person I am calling says he can contact other locations with no problems
so I assume the problem must be on my end. Help!!
--
GeorgeT
 
GeorgeT wrote:
> When I make or recive a call, I can see the remote caller but he cannot see
> me. The sound transmits both ways with no problem. I can see my video on my
> screen so I know the camera is functioning, it just won't leave my location.
> The person I am calling says he can contact other locations with no problems
> so I assume the problem must be on my end. Help!!

Firewall setting ? Maybe some port needs to be open for the
video portion of the call.

Paul
 
Hardware firewall in a router will need ports open for sending video.
Also software firewalls need ports open for the same thing.

"Paul" <nospam@needed.com> wrote in message news:fl9705$kpu$1@aioe.org...
> GeorgeT wrote:
>> When I make or recive a call, I can see the remote caller but he cannot
>> see me. The sound transmits both ways with no problem. I can see my video
>> on my screen so I know the camera is functioning, it just won't leave my
>> location. The person I am calling says he can contact other locations
>> with no problems so I assume the problem must be on my end. Help!!
>
> Firewall setting ? Maybe some port needs to be open for the
> video portion of the call.
>
> Paul
>
 
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