Hey guys, strange problem, unit started freezing before it could go the desktop so I did a system restore and now can easily get to the desktop but first issue is that the owner always had to enter his password to enter windows, now that doesn''t happen, when booted the system will go straight to windows. Also rightlicking on the main folders such as My Pictures My Documents e.t.c doesn't work so I am guessing it's a permissions issue. I looked at the Folder Options but not seeing anything there regarding permissions, I want to advise the owner to backup all files first before I should proceed to do anything but since I can't copy and paste that won't work, any ideas please?
Lenovo W520 laptop freezing problem
- Thread starter mikehende
- Start date
allheart55 (Cindy E)
Administrator
The folders won't open at all when you right click on them?
allheart55 (Cindy E)
Administrator
What happens if you make a new folder and place some pictures in it?
Will it allow you to do that or have you tried to strap the drive to another computer and access the files that way?
The reason that I ask is because I'm not so sure that it is a permissions problem since you can access the music files.
Will it allow you to do that or have you tried to strap the drive to another computer and access the files that way?
The reason that I ask is because I'm not so sure that it is a permissions problem since you can access the music files.
allheart55 (Cindy E)
Administrator
Good idea, I was going to suggest that. 
allheart55 (Cindy E)
Administrator
Let us know how you make out, Mike.
If you need help, Pete is on vacation but we have Gene if you find that you need him.
If you need help, Pete is on vacation but we have Gene if you find that you need him.
Alright so system should be clean of virus, 2 issues I have to sort out, one since only the one right mouse button under the trackpad stopped working a while back according to the owner, I have to assume this is not software related? If yes then the other issues is when the wonder brought the laptop here, I noticed that the wireless net connection wasn't working and still isn't, I installed this driver
Intel WiMAX 6250 AGN for Windows 8 (32-bit, 64-bit), 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP - ThinkPad
from the driver page: http://support.lenovo.com/ca/en/pro...books/thinkpad-w-series-laptops/thinkpad-w520
while installing it did show "no adapter installed" and asked if I wanted to complete the setup which I did so does this mean the wireless module is shot?
Intel WiMAX 6250 AGN for Windows 8 (32-bit, 64-bit), 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP - ThinkPad
from the driver page: http://support.lenovo.com/ca/en/pro...books/thinkpad-w-series-laptops/thinkpad-w520
while installing it did show "no adapter installed" and asked if I wanted to complete the setup which I did so does this mean the wireless module is shot?
allheart55 (Cindy E)
Administrator
What operating system is it running, Mike?
Have you checked the Device Manager for bangs?
Have you checked the Device Manager for bangs?
allheart55 (Cindy E)
Administrator
Great news!
After one day the freezing started again so I am going to do the windows recovery as I had suggested to the owner in the first place, after wiping the drive and reinstalling windows if he should still have freezing problems, since both HDD and RAM tests passed, would it be safe to recommend mobo repair?
allheart55 (Cindy E)
Administrator
I don't think that it's the motherboard, Mike.
I think the freezing will stop after you do the Windows recovery.
Did you try an sfc /scannow, first?
I think the freezing will stop after you do the Windows recovery.
Did you try an sfc /scannow, first?
allheart55 (Cindy E)
Administrator
If you do the sfc /scannow and Windows Resource Protection is able to fix the corrupted files, you may not need to do a system recovery.
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