P A Bear
Sorry it's taken so long to reply, I am now using a secondary
computer as the problem has now become so acute that it is taking sometimes
hours to load and sometimes it gets to "microsoft corporation" page with the
bar above it and freezes in mid flight and that's it. In answer to your
questions i tried to install SP1 5 times using windows update but everytime
it said it had failed to install! Then on one of the discussion boards i read
about the latest "update agent" Which i installed and on 1st attempt it
installed SP1
As i have said i have AD-Aware installed but unstalled it, Well i thought i
had, but in programmes and files in "my computer" it's still there and will
not let me remove the core components even though i am logged on as
administrator. Yes i have windows firewall switched off and i run the basic
Zonealarm firewall as well Avast and all three were on at the time of
installation of SP1
Again yes Norton or Macafee did come pre-installed on my computer as a free
trial, but unfortunately which one it was i cannot remember, but i'm almost
certain i removed them, as i always use Avast and Zonealarm. I would welcome
any thoughts as the problem is now beyond my capabilities. Would there be
some software avaliable that would help?
Regards D Lane
"PA Bear [MS MVP]" wrote:
> More questions to help diagnose your issues, I'm afraid.
>
> => Was Vista SP1 offered and installed by Windows Update or did you choose
> to install it manually?
>
> => What anti-spyware application(s) might be installed (other than
> Defender)? What third-party firewall (if any)? Was Avast and/or any of
> these applications running when you installed SP1?
>
> => Has a Norton or McAfee application *ever* been installed on this machine
> (e.g., a free-trial that came preinstalled on the machine when you bought
> it)?
> --
> ~PA Bear
>
>
> cdlaney wrote:
> > I am running vista home premium on a new computer (12 months
> > old) with SP1 installed. I did not upgrade! Yes i thought that it could
> > not
> > be the update? but having read Jcjayhawks account i just dont know what to
> > think. it's caused so much grief i shall omit it for now. have run FULL
> > scan
> > and found no virus. Previously on the odd occasion my computer has
> > completly
> > froze when i have raised an Adobe pdf document? jcjayhawk mentions CMD
> > line
> > mode What is that ? My computer has froze up twice since our last
> > conversation but it was intermitent and righted itself within 3-4 minutes
> > which it had not done previously. Seems to be running fine at the moment.
> > Strange?
> >
> > "PA Bear [MS MVP]" wrote:
> >> Repost:
> >>> Are you currently running Vista or Vista SP1? Did you upgrade to Vista
> >>> from WinXP?
> >>
> >> If KB947562 failed to reinstall, it can't be the cause of this freezing.
> >> --
> >> cdlaney wrote:
> >>> Have just tried to re-install KB947562 Wished i had'nt my
> >>> problems began again immediately, It's taken me over an hour to get my
> >>> computer restarted! On restart i went to uninstall the update but the
> >>> log
> >>> said it had failed to install? I think i'll leave well alone. Any
> >>> thoughts?
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>> Thanks for your feedback.
> >>>>
> >>>> cdlaney wrote:
> >>>>> I am running vista SP1 (not upgraded) I have neither of the
> >>>>> programmes you mentioned installed. Unfortunately the problem arose
> >>>>> again
> >>>>> even after removing KB947562, However i then realized that at around
> >>>>> the
> >>>>> same time i had updated my Adaware 2007 to 2008 version, and having
> >>>>> removed
> >>>>> that, it now appears to be fine. Will let you know of any
> >>>>> developments.
> >>>>> Thank you for your reply
> >>>>>
> >>>>> "PA Bear [MS MVP]" wrote:
> >>>>>> Is Webroot Spy Sweeper or Sony Picture Package version 1.0 through
> >>>>>> version 1.8.1 installed?
> >>>>>>
> >>>>>> Are you currently running Vista or Vista SP1? Did you upgrade to
> >>>>>> Vista
> >>>>>> from WinXP?
> >>>>>> --
> >>>>>> ~Robear Dyer (PA Bear)
> >>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >>>>>> AumHa VSOP & Admin http://aumha.net
> >>>>>> DTS-L http://dts-l.net/
> >>>>>>
> >>>>>> cdlaney wrote:
> >>>>>>> After installing the latest update kb947562 my computer keeps
> >>>>>>> freezing
> >>>>>>> up.
> >>>>>>> I'm on Home Premium anyone got the same problem? may be a virus i
> >>>>>>> know
> >>>>>>> but
> >>>>>>> was running fine until the update! using Avast Anti-Virus not picked
> >>>>>>> anything up? Have un-installed the update and up to now everything
> >>>>>>> seems
> >>>>>>> fine! Also with the update installled my processers were doing
> >>>>>>> overtime.
> >>>>>>> Anybody any thoughts?
> >>>>>>>
> >>>>>>> REGARDS D LANE
>
>