KB936357 Win XP security update "breaks" OE6

[pdfero]

Have installed KB936357 three times and each time it causes OE6 to work
improperly:
1. Will not download messages or even search all my accounts when first
started. Have close window, reopen before it downloads. Then, at some point
later, it stops downloading until I restart OE6. (It goes through the motions
for some of the accounts but doesn't find anything until restarted.)
2. The reaction to clicks slows.
3. Cannot move more than one message from the Hotmail account to the inbox
without getting an error message that OE has been corrupted and run a program
such as Scandisk.

As soon as I back out KB936357, OE6 works fine again.

 

[PA Bear]

X-post to OE General.

KB936357 is an optional update don't install it if it causes such a
problem.
--
OE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

pdfero wrote:
> Have installed KB936357 three times and each time it causes OE6 to work
> improperly:
> 1. Will not download messages or even search all my accounts when first
> started. Have close window, reopen before it downloads. Then, at some
> point
> later, it stops downloading until I restart OE6. (It goes through the
> motions for some of the accounts but doesn't find anything until
> restarted.)
> 2. The reaction to clicks slows.
> 3. Cannot move more than one message from the Hotmail account to the inbox
> without getting an error message that OE has been corrupted and run a
> program such as Scandisk.
>
> As soon as I back out KB936357, OE6 works fine again.

 

[pdfero]

Yes, I agree, and I was about to do that when, on the fourth try, I suddenly
noticed that another program was being installed and uninstalled by my System
Restores. It's a PC World program called Instaback, which backs up files as
they are changed. I'd put the OE6 folders in it. I unloaded Instaback, and
the problem disappeared. I then reinstalled the entire security download, and
without Instaback everything has worked fine now for a day.
Some things aren't as they seem, I'm afraid. Will be more careful next time.
Thanks again,
pdfero

"PA Bear" wrote:

> X-post to OE General.
>
> KB936357 is an optional update don't install it if it causes such a
> problem.
> --
> OE-specific newsgroup:
> news://msnews.microsoft.com/microsoft.public.outlookexpress.general
>
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
>
> pdfero wrote:
> > Have installed KB936357 three times and each time it causes OE6 to work
> > improperly:
> > 1. Will not download messages or even search all my accounts when first
> > started. Have close window, reopen before it downloads. Then, at some
> > point
> > later, it stops downloading until I restart OE6. (It goes through the
> > motions for some of the accounts but doesn't find anything until
> > restarted.)
> > 2. The reaction to clicks slows.
> > 3. Cannot move more than one message from the Hotmail account to the inbox
> > without getting an error message that OE has been corrupted and run a
> > program such as Scandisk.
> >
> > As soon as I back out KB936357, OE6 works fine again.
>
>