kb2840149 wiped out all of my Microsoft Office Settings

AWS

Owner
FPCH Owner
Joined
Nov 19, 2003
Messages
10,976
Location
Florida U.S.A.
I have my work laptop set up to automatically download and install Microsoft Operating System changes. On Wednesday, April 24th, when I attempted to work on it, I found that had rebooted. When I tried to start Outlook, it prompted me to set up accounts.
When I started Word and Excel, all the files I'd pinned to the "Recents" list were gone. All of my custom settings, Normal.doc, everything associated with all of my office products were gone! Even Internet Explorer acted as if it was a first time use.

Today, I finally had time to look into this. I found that it had installed KB284019 at 3:00am (when it was scheduled to check for updates). FORTUNATELY, there was a system restore point so today I restored it back to the point prior to the installation
of this "fix".

I am not sure what to do now because my fear is that installing this update will once again wipe out my machine!

Suggestions?

View this thread
 
Back
Top