KB2840149 gets error 8020002e attempting to install

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Nov 19, 2003
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Florida U.S.A.
Windows 7 Home Premium 64bit, up-to-date service

- Received Updates Available notification form Windows Update and had one important update listed :KB2840149


- Install failed with err 802000e

- research revealed information that KB2823324 should be removed, if installed


- It was installed, so removed it via Control Panel and rebooted, checked - gone

- Install for KB2840149 still fails, same error

- Attempted manual download and install (a method that has gotten around Windows Update errors in past)


- This method results in msg that "...not applicable to your computer" (or words very similar)


- Meanwhile Windows Update continues to insist that an important update is available to install (KB2840149)


- Tried the "let us fix it for you" which claimed to have done so

- Retried both of the above install methods for KB2840149 - same results in each method (WinUpdt/manual)

- Have hidden the update in Windows Update to avoid this continuous and annoying cycle


Would like to know what's going on here and how to fix it please...

Thank you




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