I have an XP Pro SP3 system where the KB2676562 update fails to install. Here's some of the KB2676562.log:
1.563: ================================================================================
1.563: 2012/06/01 14:48:10.109 (local)
1.563: C:WINDOWSSoftwareDistributionDownload5c8e9e17998db0bdd75732d7c2f21e47updateupdate.exe (version 6.3.13.0)
1.610: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f
1.625: Hotfix started with following command line: /si /ParentInfo:b048f44098f9cf49a0b55113c69dbeb4
1.625: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
1.657: Return Value From MpSysCheck = 1
1.657: MpSysCheck returned 441092
1.657: Return Value From MpSysCheck = 1
1.657: MpSysCheck returned value( 0x1 ) which is Equal To 0x1
1.657: Condition succeeded for section MagicTrap.Check.Condition in Line 1 of PreRequisite
3.344: DoInstallation: CleanPFR failed: 0x2
3.375: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
3.375: SetProductTypes: InfProductBuildType=BuildType.IP
3.422: SetAltOsLoaderPath: No section uses DirId 65701 done.
3.485: SessionImageSize is Present
3.485: SYSTEMCurrentControlSetControlSession ManagerMemory ManagementSessionImageSize is Greater or Equal To Specified Value
3.485: Condition Check for Line 1 of win32k.Session.ExtendedConditional returned FALSE
3.625: CreateUninstall = 1,Directory = C:WINDOWS$NtUninstallKB2676562$
3.641: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
3.672: ref tag c:windowsdriver cachei386sp4.cab does not exist
3.672: ref tag c:windowssystem32sp4.cab does not exist
3.672: ref tag c:windowssystem32sp3.cab does not exist
3.672: ref tag c:windowssystem32sp2.cab does not exist
3.672: ref tag c:windowsdriver cachei386sp1.cab does not exist
3.672: ref tag c:windowssystem32sp1.cab does not exist
3.672: ref tag c:windowssystem32fp40ext.cab does not exist
3.672: ref tag c:windowssystem32fp40ext1.cab does not exist
3.672: ref tag c:windowssystem32wms4.cab does not exist
3.672: ref tag c:windowssystem32wms41.cab does not exist
3.688: ref tag c:windowssystem32ims.cab does not exist
3.688: ref tag c:windowssystem32ims1.cab does not exist
3.688: ref tag c:windowssystem32ins.cab does not exist
3.688: ref tag c:windowssystem32ins1.cab does not exist
3.719: Starting AnalyzeComponents
3.719: AnalyzePhaseZero used 0 ticks
3.719: No c:windowsINFupdtblk.inf file.
3.750: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
3.750: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
3.750: Enumerating Devices of computer, GUID {4d36e966-e325-11ce-bfc1-08002be10318}
4.391: OEM file scan used 672 ticks
8.157: AnalyzePhaseOne: used 4438 ticks
8.157: AnalyzeComponents: Hotpatch analysis disabled skipping.
8.157: AnalyzeComponents: Hotpatching is disabled.
8.157: FindFirstFile c:windows$hf_mig$*.*
13.719: KB2676562 Setup encountered an error: The update.ver file is not correct.
21.188: KB2676562 Setup encountered an error: The update.ver file is not correct.
23.500: KB2676562 Setup encountered an error: The update.ver file is not correct.
23.782: KB2676562 Setup encountered an error: The update.ver file is not correct.
24.766: KB2676562 Setup encountered an error: The update.ver file is not correct.
31.172: AnalyzeForBranching used 250 ticks.
31.860: AnalyzePhaseTwo used 688 ticks
31.860: AnalyzePhaseThree used 0 ticks
31.860: AnalyzePhaseFive used 0 ticks
31.860: AnalyzePhaseSix used 0 ticks
31.860: AnalyzeComponents used 28141 ticks
31.860: Downloading 0 files
31.860: bPatchMode = TRUE
31.860: Inventory complete: ReturnStatus=0, 28266 ticks
31.860: Num Ticks for invent : 28266
31.860: [dumpDownloadTask] We have all necessary files for the package to install. Return STATUS_READY_TO_INSTALL
31.860: dumpDownloadTask returned 0xf201 (ready to install)
31.891: KB2676562 installation did not complete.
31.891: Update.exe extended error code = 0xf201
1.250: ================================================================================
1.250: 2012/06/01 14:55:56.265 (local)
1.250: C:WINDOWSSoftwareDistributionDownload888bd630a02581b550845dde5f47a0eeupdateupdate.exe (version 6.3.13.0)
1.250: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f
1.250: Failed To Enable SE_SHUTDOWN_PRIVILEGE
1.266: Hotfix started with following command line: -q -z -er /ParentInfo:f05416be97631748a95e24d377b91956
1.266: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
1.266: Return Value From MpSysCheck = 1
1.266: MpSysCheck returned 441092
1.266: Return Value From MpSysCheck = 1
1.266: MpSysCheck returned value( 0x1 ) which is Equal To 0x1
1.266: Condition succeeded for section MagicTrap.Check.Condition in Line 1 of PreRequisite
1.750: ---- Old Information In The Registry ------
1.813: Source:C:WINDOWSsystem32SET1A.tmp (1.9.40.0)
1.813: Destination:C:WINDOWSsystem32LegitCheckControl.dll (1.7.69.2)
1.844: Source:C:WINDOWSsystem32SET1B.tmp (1.9.40.0)
1.844: Destination:C:WINDOWSsystem32WgaLogon.dll (1.5.540.0)
1.844: Source:f:a29200e47dfd545a7781bcwgasetup.exe (1.9.40.0)
1.844: Destination:
1.844: Source:f:a29200e47dfd545a7781bc
1.844: Destination:
1.844: ---- New Information In The Registry ------
1.844: Source:C:WINDOWSsystem32SET1A.tmp (1.9.40.0)
1.844: Destination:C:WINDOWSsystem32LegitCheckControl.dll (1.7.69.2)
1.844: Source:C:WINDOWSsystem32SET1B.tmp (1.9.40.0)
1.844: Destination:C:WINDOWSsystem32WgaLogon.dll (1.5.540.0)
1.844: Source:f:a29200e47dfd545a7781bcwgasetup.exe (1.9.40.0)
1.844: Destination:
1.844: Source:f:a29200e47dfd545a7781bc
1.844: Destination:
1.844: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
1.844: SetProductTypes: InfProductBuildType=BuildType.IP
1.844: SetAltOsLoaderPath: No section uses DirId 65701 done.
1.859: SessionImageSize is Present
1.859: SYSTEMCurrentControlSetControlSession ManagerMemory ManagementSessionImageSize is Greater or Equal To Specified Value
1.859: Condition Check for Line 1 of win32k.Session.ExtendedConditional returned FALSE
1.859: CreateUninstall = 1,Directory = C:WINDOWS$NtUninstallKB2676562$
1.859: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
1.859: ref tag c:windowsdriver cachei386sp4.cab does not exist
1.859: ref tag c:windowssystem32sp4.cab does not exist
1.875: ref tag c:windowssystem32sp3.cab does not exist
1.875: ref tag c:windowssystem32sp2.cab does not exist
1.875: ref tag c:windowsdriver cachei386sp1.cab does not exist
1.875: ref tag c:windowssystem32sp1.cab does not exist
1.875: ref tag c:windowssystem32fp40ext.cab does not exist
1.875: ref tag c:windowssystem32fp40ext1.cab does not exist
1.875: ref tag c:windowssystem32wms4.cab does not exist
1.875: ref tag c:windowssystem32wms41.cab does not exist
1.875: ref tag c:windowssystem32ims.cab does not exist
1.875: ref tag c:windowssystem32ims1.cab does not exist
1.875: ref tag c:windowssystem32ins.cab does not exist
1.875: ref tag c:windowssystem32ins1.cab does not exist
1.875: Starting AnalyzeComponents
1.875: AnalyzePhaseZero used 0 ticks
1.875: No c:windowsINFupdtblk.inf file.
1.875: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
1.875: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
1.875: Enumerating Devices of computer, GUID {4d36e966-e325-11ce-bfc1-08002be10318}
2.250: OEM file scan used 375 ticks
2.297: The file c:windowssystem32ntkrnlpa.exe is open or in use by another application.
Close all other applications and then click Retry.
2.297: AnalyzePhaseOne: used 422 ticks
2.297: GlobalErrorReturnCode set to 1359 (0x54f)
2.297: AnalyzeComponents: Cancelled
2.297: Inventory complete: ReturnStatus=1359, 438 ticks
2.297: Num Ticks for invent : 438
2.313: An internal error occurred.
2.313: KB2676562 installation did not complete.
2.313: Update.exe extended error code = 0x54f
Suggestions?
View this thread
1.563: ================================================================================
1.563: 2012/06/01 14:48:10.109 (local)
1.563: C:WINDOWSSoftwareDistributionDownload5c8e9e17998db0bdd75732d7c2f21e47updateupdate.exe (version 6.3.13.0)
1.610: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f
1.625: Hotfix started with following command line: /si /ParentInfo:b048f44098f9cf49a0b55113c69dbeb4
1.625: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
1.657: Return Value From MpSysCheck = 1
1.657: MpSysCheck returned 441092
1.657: Return Value From MpSysCheck = 1
1.657: MpSysCheck returned value( 0x1 ) which is Equal To 0x1
1.657: Condition succeeded for section MagicTrap.Check.Condition in Line 1 of PreRequisite
3.344: DoInstallation: CleanPFR failed: 0x2
3.375: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
3.375: SetProductTypes: InfProductBuildType=BuildType.IP
3.422: SetAltOsLoaderPath: No section uses DirId 65701 done.
3.485: SessionImageSize is Present
3.485: SYSTEMCurrentControlSetControlSession ManagerMemory ManagementSessionImageSize is Greater or Equal To Specified Value
3.485: Condition Check for Line 1 of win32k.Session.ExtendedConditional returned FALSE
3.625: CreateUninstall = 1,Directory = C:WINDOWS$NtUninstallKB2676562$
3.641: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
3.672: ref tag c:windowsdriver cachei386sp4.cab does not exist
3.672: ref tag c:windowssystem32sp4.cab does not exist
3.672: ref tag c:windowssystem32sp3.cab does not exist
3.672: ref tag c:windowssystem32sp2.cab does not exist
3.672: ref tag c:windowsdriver cachei386sp1.cab does not exist
3.672: ref tag c:windowssystem32sp1.cab does not exist
3.672: ref tag c:windowssystem32fp40ext.cab does not exist
3.672: ref tag c:windowssystem32fp40ext1.cab does not exist
3.672: ref tag c:windowssystem32wms4.cab does not exist
3.672: ref tag c:windowssystem32wms41.cab does not exist
3.688: ref tag c:windowssystem32ims.cab does not exist
3.688: ref tag c:windowssystem32ims1.cab does not exist
3.688: ref tag c:windowssystem32ins.cab does not exist
3.688: ref tag c:windowssystem32ins1.cab does not exist
3.719: Starting AnalyzeComponents
3.719: AnalyzePhaseZero used 0 ticks
3.719: No c:windowsINFupdtblk.inf file.
3.750: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
3.750: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
3.750: Enumerating Devices of computer, GUID {4d36e966-e325-11ce-bfc1-08002be10318}
4.391: OEM file scan used 672 ticks
8.157: AnalyzePhaseOne: used 4438 ticks
8.157: AnalyzeComponents: Hotpatch analysis disabled skipping.
8.157: AnalyzeComponents: Hotpatching is disabled.
8.157: FindFirstFile c:windows$hf_mig$*.*
13.719: KB2676562 Setup encountered an error: The update.ver file is not correct.
21.188: KB2676562 Setup encountered an error: The update.ver file is not correct.
23.500: KB2676562 Setup encountered an error: The update.ver file is not correct.
23.782: KB2676562 Setup encountered an error: The update.ver file is not correct.
24.766: KB2676562 Setup encountered an error: The update.ver file is not correct.
31.172: AnalyzeForBranching used 250 ticks.
31.860: AnalyzePhaseTwo used 688 ticks
31.860: AnalyzePhaseThree used 0 ticks
31.860: AnalyzePhaseFive used 0 ticks
31.860: AnalyzePhaseSix used 0 ticks
31.860: AnalyzeComponents used 28141 ticks
31.860: Downloading 0 files
31.860: bPatchMode = TRUE
31.860: Inventory complete: ReturnStatus=0, 28266 ticks
31.860: Num Ticks for invent : 28266
31.860: [dumpDownloadTask] We have all necessary files for the package to install. Return STATUS_READY_TO_INSTALL
31.860: dumpDownloadTask returned 0xf201 (ready to install)
31.891: KB2676562 installation did not complete.
31.891: Update.exe extended error code = 0xf201
1.250: ================================================================================
1.250: 2012/06/01 14:55:56.265 (local)
1.250: C:WINDOWSSoftwareDistributionDownload888bd630a02581b550845dde5f47a0eeupdateupdate.exe (version 6.3.13.0)
1.250: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f
1.250: Failed To Enable SE_SHUTDOWN_PRIVILEGE
1.266: Hotfix started with following command line: -q -z -er /ParentInfo:f05416be97631748a95e24d377b91956
1.266: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
1.266: Return Value From MpSysCheck = 1
1.266: MpSysCheck returned 441092
1.266: Return Value From MpSysCheck = 1
1.266: MpSysCheck returned value( 0x1 ) which is Equal To 0x1
1.266: Condition succeeded for section MagicTrap.Check.Condition in Line 1 of PreRequisite
1.750: ---- Old Information In The Registry ------
1.813: Source:C:WINDOWSsystem32SET1A.tmp (1.9.40.0)
1.813: Destination:C:WINDOWSsystem32LegitCheckControl.dll (1.7.69.2)
1.844: Source:C:WINDOWSsystem32SET1B.tmp (1.9.40.0)
1.844: Destination:C:WINDOWSsystem32WgaLogon.dll (1.5.540.0)
1.844: Source:f:a29200e47dfd545a7781bcwgasetup.exe (1.9.40.0)
1.844: Destination:
1.844: Source:f:a29200e47dfd545a7781bc
1.844: Destination:
1.844: ---- New Information In The Registry ------
1.844: Source:C:WINDOWSsystem32SET1A.tmp (1.9.40.0)
1.844: Destination:C:WINDOWSsystem32LegitCheckControl.dll (1.7.69.2)
1.844: Source:C:WINDOWSsystem32SET1B.tmp (1.9.40.0)
1.844: Destination:C:WINDOWSsystem32WgaLogon.dll (1.5.540.0)
1.844: Source:f:a29200e47dfd545a7781bcwgasetup.exe (1.9.40.0)
1.844: Destination:
1.844: Source:f:a29200e47dfd545a7781bc
1.844: Destination:
1.844: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
1.844: SetProductTypes: InfProductBuildType=BuildType.IP
1.844: SetAltOsLoaderPath: No section uses DirId 65701 done.
1.859: SessionImageSize is Present
1.859: SYSTEMCurrentControlSetControlSession ManagerMemory ManagementSessionImageSize is Greater or Equal To Specified Value
1.859: Condition Check for Line 1 of win32k.Session.ExtendedConditional returned FALSE
1.859: CreateUninstall = 1,Directory = C:WINDOWS$NtUninstallKB2676562$
1.859: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
1.859: ref tag c:windowsdriver cachei386sp4.cab does not exist
1.859: ref tag c:windowssystem32sp4.cab does not exist
1.875: ref tag c:windowssystem32sp3.cab does not exist
1.875: ref tag c:windowssystem32sp2.cab does not exist
1.875: ref tag c:windowsdriver cachei386sp1.cab does not exist
1.875: ref tag c:windowssystem32sp1.cab does not exist
1.875: ref tag c:windowssystem32fp40ext.cab does not exist
1.875: ref tag c:windowssystem32fp40ext1.cab does not exist
1.875: ref tag c:windowssystem32wms4.cab does not exist
1.875: ref tag c:windowssystem32wms41.cab does not exist
1.875: ref tag c:windowssystem32ims.cab does not exist
1.875: ref tag c:windowssystem32ims1.cab does not exist
1.875: ref tag c:windowssystem32ins.cab does not exist
1.875: ref tag c:windowssystem32ins1.cab does not exist
1.875: Starting AnalyzeComponents
1.875: AnalyzePhaseZero used 0 ticks
1.875: No c:windowsINFupdtblk.inf file.
1.875: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
1.875: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
1.875: Enumerating Devices of computer, GUID {4d36e966-e325-11ce-bfc1-08002be10318}
2.250: OEM file scan used 375 ticks
2.297: The file c:windowssystem32ntkrnlpa.exe is open or in use by another application.
Close all other applications and then click Retry.
2.297: AnalyzePhaseOne: used 422 ticks
2.297: GlobalErrorReturnCode set to 1359 (0x54f)
2.297: AnalyzeComponents: Cancelled
2.297: Inventory complete: ReturnStatus=1359, 438 ticks
2.297: Num Ticks for invent : 438
2.313: An internal error occurred.
2.313: KB2676562 installation did not complete.
2.313: Update.exe extended error code = 0x54f
Suggestions?
View this thread
