KB 942615 Killed my connection

  • Thread starter Thread starter Elmira
  • Start date Start date
E

Elmira

There have been 2 windows updates recently that relate to IE 7. They are
KB939653 in Oct. and KB 942615 today. After installing (and rebooting) with
each of them, my IE browser would not connect. Opera worked fine so my
connection was definitely working. Today on the status line it showed the
following: res://ieframe dll.dnserror.htm#. I got my connection back using
System Restore with WinXP home.

Has anyone else had (and solved) this problem?

Thanks.
 
Hi Elmira,

It might be because that the Update did not install correctly. Use the
Belarc Advisor to determine if the update is installed correctly or not.

Belarc Advisor is a Free tool and download from
http://www.belarc.com/free_download.html .


--
thecreator


"Elmira" <newz.e.elmira@[REMOOV}antichef.com> wrote in message
news:47600940$0$5954$607ed4bc@cv.net...
>
> There have been 2 windows updates recently that relate to IE 7. They are
> KB939653 in Oct. and KB 942615 today. After installing (and rebooting)
> with each of them, my IE browser would not connect. Opera worked fine so
> my connection was definitely working. Today on the status line it showed
> the following: res://ieframe dll.dnserror.htm#. I got my connection back
> using System Restore with WinXP home.
>
> Has anyone else had (and solved) this problem?
>
> Thanks.
>
 
Check whether the updates failed or were successful.

Select, Start, Help and Support, Keep your Windows up- to-date with
Windows Update, Review your Update History and click on the Failed Icon
(if any) in the Status Column. What does it say for the failed update??



--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Elmira wrote:
> There have been 2 windows updates recently that relate to IE 7. They
> are KB939653 in Oct. and KB 942615 today. After installing (and
> rebooting) with each of them, my IE browser would not connect. Opera
> worked fine so my connection was definitely working. Today on the
> status line it showed the following: res://ieframe
> dll.dnserror.htm#. I got my connection back using System Restore
> with WinXP home.
> Has anyone else had (and solved) this problem?
>
> Thanks.
 
Elmira wrote:

>
> There have been 2 windows updates recently that relate to IE 7. They
> are KB939653 in Oct. and KB 942615 today. After installing (and
> rebooting) with each of them, my IE browser would not connect. Opera
> worked fine so my connection was definitely working. Today on the
> status line it showed the following: res://ieframe
> dll.dnserror.htm#. I got my connection back using System Restore
> with WinXP home.
>
> Has anyone else had (and solved) this problem?


Hi Elmira,

Are you using a third-party software firewall?

Error message after you install a Windows Internet Explorer 7 update
from Windows Update or from Microsoft Update: "Webpage cannot be
displayed"
http://support.microsoft.com/default.aspx/kb/942818


--
William Crawford
MS-MVP Windows Shell/User
 
Hi ,
Just read your post about the KB's , just checked my system these two
are installed on my laptop and the two desktops

all are working fine . using XP Pro on the laptop , & both destops are
dual boot XP Pro & XP Home

deejaydee

"WTC" <bcrawfordjr(remove)@hotmail.com> wrote in message
news:xn0fevbje9urpx000@news.microsoft.com...
> Elmira wrote:
> ste
>>
>> There have been 2 windows updates recently that relate to IE 7. They
>> are KB939653 in Oct. and KB 942615 today. After installing (and
>> rebooting) with each of them, my IE browser would not connect. Opera
>> worked fine so my connection was definitely working. Today on the
>> status line it showed the following: res://ieframe
>> dll.dnserror.htm#. I got my connection back using System Restore
>> with WinXP home.
>>
>> Has anyone else had (and solved) this problem?
>
>
> Hi Elmira,
>
> Are you using a third-party software firewall?
>
> Error message after you install a Windows Internet Explorer 7 update
> from Windows Update or from Microsoft Update: "Webpage cannot be
> displayed"
> http://support.microsoft.com/default.aspx/kb/942818
>
>
> --
> William Crawford
> MS-MVP Windows Shell/User
 
I called Microsoft and they said I would have to uninstall my antivirus then
install the IE patch then reinstall the AV. I said forget it.

"deejaydee" <davidjohn.d@ntlworld.com> wrote in message
news:%2362oXobPIHA.6060@TK2MSFTNGP05.phx.gbl...
> Hi ,
> Just read your post about the KB's , just checked my system these two
> are installed on my laptop and the two desktops
>
> all are working fine . using XP Pro on the laptop , & both destops are
> dual boot XP Pro & XP Home
>
> deejaydee
>
> "WTC" <bcrawfordjr(remove)@hotmail.com> wrote in message
> news:xn0fevbje9urpx000@news.microsoft.com...
>> Elmira wrote:
>> ste
>>>
>>> There have been 2 windows updates recently that relate to IE 7. They
>>> are KB939653 in Oct. and KB 942615 today. After installing (and
>>> rebooting) with each of them, my IE browser would not connect. Opera
>>> worked fine so my connection was definitely working. Today on the
>>> status line it showed the following: res://ieframe
>>> dll.dnserror.htm#. I got my connection back using System Restore
>>> with WinXP home.
>>>
>>> Has anyone else had (and solved) this problem?
>>
>>
>> Hi Elmira,
>>
>> Are you using a third-party software firewall?
>>
>> Error message after you install a Windows Internet Explorer 7 update
>> from Windows Update or from Microsoft Update: "Webpage cannot be
>> displayed"
>> http://support.microsoft.com/default.aspx/kb/942818
>>
>>
>> --
>> William Crawford
>> MS-MVP Windows Shell/User
>
>
 
They probably said to disable the real-time protection in your antivirus,
then renable it after the install. Not a very hard task.

"Elmira" <newz.e.elmira@[REMOOV}antichef.com> wrote in message
news:4762dd96$0$31150$607ed4bc@cv.net...
:I called Microsoft and they said I would have to uninstall my antivirus
then
: install the IE patch then reinstall the AV. I said forget it.
:
: "deejaydee" <davidjohn.d@ntlworld.com> wrote in message
: news:%2362oXobPIHA.6060@TK2MSFTNGP05.phx.gbl...
: > Hi ,
: > Just read your post about the KB's , just checked my system these two
: > are installed on my laptop and the two desktops
: >
: > all are working fine . using XP Pro on the laptop , & both destops
are
: > dual boot XP Pro & XP Home
: >
: > deejaydee
: >
: > "WTC" <bcrawfordjr(remove)@hotmail.com> wrote in message
: > news:xn0fevbje9urpx000@news.microsoft.com...
: >> Elmira wrote:
: >> ste
: >>>
: >>> There have been 2 windows updates recently that relate to IE 7. They
: >>> are KB939653 in Oct. and KB 942615 today. After installing (and
: >>> rebooting) with each of them, my IE browser would not connect. Opera
: >>> worked fine so my connection was definitely working. Today on the
: >>> status line it showed the following: res://ieframe
: >>> dll.dnserror.htm#. I got my connection back using System Restore
: >>> with WinXP home.
: >>>
: >>> Has anyone else had (and solved) this problem?
: >>
: >>
: >> Hi Elmira,
: >>
: >> Are you using a third-party software firewall?
: >>
: >> Error message after you install a Windows Internet Explorer 7 update
: >> from Windows Update or from Microsoft Update: "Webpage cannot be
: >> displayed"
: >> http://support.microsoft.com/default.aspx/kb/942818
: >>
: >>
: >> --
: >> William Crawford
: >> MS-MVP Windows Shell/User
: >
: >
:
:
 
My friend started complainning that her laptop wouldn't open web pages
yesterday. Everything else (iTunes, messenger, etc. was connecting
fine). I fiddled with it all night. [Coincidentally, I had just spent
an hour 1/2 on the phone with Dell at work fixing my boss' PC - it was
stuck on the blue windows (XP) start-up screen saying "Loading your
personal settings." We got it to start in safe-mode and rolled it back
to the configuration of last Friday - when we knew for sure it had been
working correctly. I asked the guy at Dell if it could possibly be
related to a security update I remember our PCs installing - since they
had to restart - he said no, since they would be getting a bunch of
calls already if that had been it. Personally, I think my boss'
configuration was just finicky enough for this to really screw his up.
I noted to the guy at Dell that most people probably didn't notice this
installation even happened and now just think their computers are on
the fritz for no reason.] Well, I didn't manage to put two and two
together last night, but this morning it hit me that the two problems
were probably not coincidental at all. I took a look at her installed
programs (add/remove programs) (with "show updates" box checked) and
noticed this 942615 update for IE installed the other night. I
removed/rolled-back the update (it takes a few other updates that are
connected to it along with it) and voila! Her IE 7 worked just fine and
dandy as soon as I restarted the computer.

Later when I got to work my co-worker said her IE (6) was crashing each
time she opened it. I got rid of the update on her PC and her IE
miraculously fixed itself. Hmmm...coincidence? Riiiiggght Microsoft...
Also, my IE 6 was working fine on my PC, but then I tried changing my
homepage from Yahoo to MSN (my co-worker's was MSN), and it crashed
immediately upon trying to open with MSN as homepage. So, if you have
IE6, most likely you will be affected if MSN is set as your homepage.

I vote for removing the update. Screw uninstalling software. I'm
guessing Microsoft will weasel in a fix for this sometime soon and
pretend it didn't happen. It's a whole lot easier to remove it than
what they advised to do...plus they're saying there's no
correlation...that's a load of you know what.

Also, on my home PC (as a rule) I usually wait about a week or two to
install non-critical updates - just to avoid being a guinea pig.


--
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Nope they absolutely said to uninstall McAfee (or any AV you have).
Today I gave it a 3rd try with McAfee AV and firewall disabled but it gave
me the same problem connecting (WinXP home) so I am giving up on this patch.

FWIW, I disabled McAfee on my laptop (XP Media Center) and the patch
installed with no problem!

"Tom [Pepper] Willett" <tom@youreadaisyifyoudo.com> wrote in message
news:uc2eHlpPIHA.1208@TK2MSFTNGP03.phx.gbl...
> They probably said to disable the real-time protection in your antivirus,
> then renable it after the install. Not a very hard task.
>
> "Elmira" <newz.e.elmira@[REMOOV}antichef.com> wrote in message
> news:4762dd96$0$31150$607ed4bc@cv.net...
> :I called Microsoft and they said I would have to uninstall my antivirus
> then
> : install the IE patch then reinstall the AV. I said forget it.
> :
> : "deejaydee" <davidjohn.d@ntlworld.com> wrote in message
> : news:%2362oXobPIHA.6060@TK2MSFTNGP05.phx.gbl...
> : > Hi ,
> : > Just read your post about the KB's , just checked my system these
> two
> : > are installed on my laptop and the two desktops
> : >
> : > all are working fine . using XP Pro on the laptop , & both destops
> are
> : > dual boot XP Pro & XP Home
> : >
> : > deejaydee
> : >
> : > "WTC" <bcrawfordjr(remove)@hotmail.com> wrote in message
> : > news:xn0fevbje9urpx000@news.microsoft.com...
> : >> Elmira wrote:
> : >> ste
> : >>>
> : >>> There have been 2 windows updates recently that relate to IE 7.
> They
> : >>> are KB939653 in Oct. and KB 942615 today. After installing (and
> : >>> rebooting) with each of them, my IE browser would not connect.
> Opera
> : >>> worked fine so my connection was definitely working. Today on the
> : >>> status line it showed the following: res://ieframe
> : >>> dll.dnserror.htm#. I got my connection back using System Restore
> : >>> with WinXP home.
> : >>>
> : >>> Has anyone else had (and solved) this problem?
> : >>
> : >>
> : >> Hi Elmira,
> : >>
> : >> Are you using a third-party software firewall?
> : >>
> : >> Error message after you install a Windows Internet Explorer 7 update
> : >> from Windows Update or from Microsoft Update: "Webpage cannot be
> : >> displayed"
> : >> http://support.microsoft.com/default.aspx/kb/942818
> : >>
> : >>
> : >> --
> : >> William Crawford
> : >> MS-MVP Windows Shell/User
> : >
> : >
> :
> :
>
>
 
Select, Start, Help and Support, Keep your Windows up- to-date with
Windows Update, Review your Update History and click on the Failed Icon
(if any) in the Status Column. What does it say for the failed update??


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Elmira wrote:
> Nope they absolutely said to uninstall McAfee (or any AV you have).
> Today I gave it a 3rd try with McAfee AV and firewall disabled but it
> gave me the same problem connecting (WinXP home) so I am giving up on
> this patch.
> FWIW, I disabled McAfee on my laptop (XP Media Center) and the patch
> installed with no problem!
>
> "Tom [Pepper] Willett" <tom@youreadaisyifyoudo.com> wrote in message
> news:uc2eHlpPIHA.1208@TK2MSFTNGP03.phx.gbl...
>> They probably said to disable the real-time protection in your
>> antivirus, then renable it after the install. Not a very hard task.
>>
>> "Elmira" <newz.e.elmira@[REMOOV}antichef.com> wrote in message
>> news:4762dd96$0$31150$607ed4bc@cv.net...
>>> I called Microsoft and they said I would have to uninstall my
>>> antivirus then install the IE patch then reinstall the AV. I said
>>> forget it. "deejaydee" <davidjohn.d@ntlworld.com> wrote in message
>>> news:%2362oXobPIHA.6060@TK2MSFTNGP05.phx.gbl...
>>>> Hi ,
>>>> Just read your post about the KB's , just checked my system
>>>> these two are installed on my laptop and the two desktops
>>>>
>>>> all are working fine . using XP Pro on the laptop , & both
>>>> destops are dual boot XP Pro & XP Home
>>>>
>>>> deejaydee
>>>>
>>>> "WTC" <bcrawfordjr(remove)@hotmail.com> wrote in message
>>>> news:xn0fevbje9urpx000@news.microsoft.com...
>>>>> Elmira wrote:
>>>>> ste
>>>>>>
>>>>>> There have been 2 windows updates recently that relate to IE 7.
>> They
>>>>>> are KB939653 in Oct. and KB 942615 today. After installing (and
>>>>>> rebooting) with each of them, my IE browser would not connect.
>> Opera
>>>>>> worked fine so my connection was definitely working. Today on
>>>>>> the status line it showed the following: res://ieframe
>>>>>> dll.dnserror.htm#. I got my connection back using System Restore
>>>>>> with WinXP home.
>>>>>>
>>>>>> Has anyone else had (and solved) this problem?
>>>>>
>>>>>
>>>>> Hi Elmira,
>>>>>
>>>>> Are you using a third-party software firewall?
>>>>>
>>>>> Error message after you install a Windows Internet Explorer 7
>>>>> update from Windows Update or from Microsoft Update: "Webpage
>>>>> cannot be displayed"
>>>>> http://support.microsoft.com/default.aspx/kb/942818
>>>>>
>>>>>
>>>>> --
>>>>> William Crawford
>>>>> MS-MVP Windows Shell/User
 
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