Nope -
How to obtain assistance from MS Support
Customers in the U.S. and Canada can receive technical support from Microsoft Product
Support Services at 1-866-PCSAFETY. There is no-charge for support calls that are
associated with security updates or using Automatic Updates. When you call, clearly state
that your problem is. Note any error codes etc.
In other countries, see
http://support.microsoft.com/security
"No-Charge Support...for virus and other security-related" issues in right-hand menu for
localized contact information.
For more information about how to contact Microsoft for support issues, visit the
International Support Web site:
https://support.microsoft.com/common/international.aspx
--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post:
http://www.dts-l.org/goodpost.htm
Defending your machine:
http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.
"EricCS" <EricCS@discussions.microsoft.com> wrote in message
news:8589D3B4-D87F-491D-909F-00AAF2844CFA@microsoft.com...
|I appreciate the advice.
|
| I removed the update, rebooted and am still experiencing the problem. Any
| other ideas?
|
| "TaurArian [MS-MVP]" wrote:
|
| > That update refers to:
| > A microcode reliability update is available that improves the reliability of systems
that
| > use Intel processors
| >
| > Some have had problems with this update. Uninstall the update and see if the problem
is
| > fixed.
| >
| >
http://support.microsoft.com/kb/936357
| >
| > --
| > ====================================
| > TaurArian [MS-MVP] 2005-2008 - Australia
| > ====================================
| > How to make a good post:
http://www.dts-l.org/goodpost.htm
| > Defending your machine:
http://defendingyourmachine2.blogspot.com/
| >
http://taurarian.mvps.org/index.htm
| >
| > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
| >
| >
| > "EricCS" <EricCS@discussions.microsoft.com> wrote in message
| > news:BDB477F4-BCA3-4CDC-8EB3-236C8C3E72EF@microsoft.com...
| > | After loading this update I can no longer access 2 workgroup printers nor
| > | can I PING any computers in the workgroup. I am successfully accessing the
| > | internet with no problem and do not appear to be having any other problems.
| > |
| > | I have seen other problems with this update posted here. Has anyone
| > | experienced the problem I am having? Can anyone offer suggestions on how I
| > | migth recover from this?
| > |
| > | Thanks.
| >
| >
| >
