When I try to open iTunes, it will not open and the following error message
is prompted:
DDE Server Window: iTunes.exe - Bad Image The application or DLL
C:\windows\system32\ksuser.dll is not a valid Windows image. Please check
this against your installation diskette.
Windows version? Is this a sudden, new problem or an ongoing one?
What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Scott wrote:
> When I try to open iTunes, it will not open and the following error
> message
> is prompted:
>
> DDE Server Window: iTunes.exe - Bad Image The application or DLL
> C:\windows\system32\ksuser.dll is not a valid Windows image. Please check
> this against your installation diskette.
>
> What can I do to correct this problem?
>
> Regards,
>
> Scott
Re: iTunes.exe - Bad Image - ksuser.dll is not a valid Windows ima
Sudden, within the last few days.
I use AVG Anti-Virus. I do have Windows Defender. I stay current on all
security updates -- Windows and AVG. AVG performs a thorough scan each
night. Windows Firewall is always on. I do not have a third party firewall
provider.
FYI.....I added additional RAM to my computer last week, and I downloaded
Apple's Safari. Not sure if this matters, but these were changes to my CPU.
Thank you.
Scott
"PA Bear [MS MVP]" wrote:
> Windows version? Is this a sudden, new problem or an ongoing one?
>
> What anti-virus application or security suite is installed? What
> anti-spyware applications (other than Defender)? What third-party firewall
> (if any)?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Scott wrote:
> > When I try to open iTunes, it will not open and the following error
> > message
> > is prompted:
> >
> > DDE Server Window: iTunes.exe - Bad Image The application or DLL
> > C:\windows\system32\ksuser.dll is not a valid Windows image. Please check
> > this against your installation diskette.
> >
> > What can I do to correct this problem?
> >
> > Regards,
> >
> > Scott
>
>
Re: iTunes.exe - Bad Image - ksuser.dll is not a valid Windows ima
Windows Version: Windows XP
"PA Bear [MS MVP]" wrote:
> Windows version? Is this a sudden, new problem or an ongoing one?
>
> What anti-virus application or security suite is installed? What
> anti-spyware applications (other than Defender)? What third-party firewall
> (if any)?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Scott wrote:
> > When I try to open iTunes, it will not open and the following error
> > message
> > is prompted:
> >
> > DDE Server Window: iTunes.exe - Bad Image The application or DLL
> > C:\windows\system32\ksuser.dll is not a valid Windows image. Please check
> > this against your installation diskette.
> >
> > What can I do to correct this problem?
> >
> > Regards,
> >
> > Scott
>
>
Re: iTunes.exe - Bad Image - ksuser.dll is not a valid Windows ima
Doesn't sound like a security-related issue, Scott. Try posting in WinXP
General newsgroup or an iTunes forum instead.
Scott wrote:
> Windows Version: Windows XP
<paste>
> Sudden, within the last few days.
>
> I use AVG Anti-Virus. I do have Windows Defender. I stay current on all
> security updates -- Windows and AVG. AVG performs a thorough scan each
> night. Windows Firewall is always on. I do not have a third party
> firewall
> provider.
>
> FYI.....I added additional RAM to my computer last week, and I downloaded
> Apple's Safari. Not sure if this matters, but these were changes to my
> CPU.
> </paste>
> "PA Bear [MS MVP]" wrote:
>> Windows version? Is this a sudden, new problem or an ongoing one?
>>
>> What anti-virus application or security suite is installed? What
>> anti-spyware applications (other than Defender)? What third-party
>> firewall
>> (if any)?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Scott wrote:
>>> When I try to open iTunes, it will not open and the following error
>>> message
>>> is prompted:
>>>
>>> DDE Server Window: iTunes.exe - Bad Image The application or DLL
>>> C:\windows\system32\ksuser.dll is not a valid Windows image. Please
>>> check
>>> this against your installation diskette.
>>>
>>> What can I do to correct this problem?
>>>
>>> Regards,
>>>
>>> Scott
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.