iTunes Download and Windows Installer issue

[PSULionRP]

I am trying, in vain, to download the latest version of iTunes to activate an
iPhone. When I try to download iTunes, a Windows Installer window opens up
with lots of crptique language. I think I am having a Windows Installer
issue. I tried, in vain, downloading Windows Installer 3.1 and was successful
downloading Windows Installer 3.1. However, when I re-booted and then tried
re-installing iTunes, I got the same Windows Installer window.

If this is not the best place for this, then please let me know.

Please help......

Thanks in advance.

PSULionRP

 

[PA Bear]

Is WinXP SP2 installed yet?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

PSULionRP wrote:
> I am trying, in vain, to download the latest version of iTunes to activate
> an iPhone. When I try to download iTunes, a Windows Installer window opens
> up with lots of crptique language. I think I am having a Windows Installer
> issue. I tried, in vain, downloading Windows Installer 3.1 and was
> successful downloading Windows Installer 3.1. However, when I re-booted
> and
> then tried re-installing iTunes, I got the same Windows Installer window.
>
> If this is not the best place for this, then please let me know.
>
> Please help......
>
> Thanks in advance.
>
> PSULionRP

 

[PSULionRP]

Yes...Service Pack 2 is installed on Windows XP Operating System.

"PA Bear" wrote:

> Is WinXP SP2 installed yet?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> PSULionRP wrote:
> > I am trying, in vain, to download the latest version of iTunes to activate
> > an iPhone. When I try to download iTunes, a Windows Installer window opens
> > up with lots of crptique language. I think I am having a Windows Installer
> > issue. I tried, in vain, downloading Windows Installer 3.1 and was
> > successful downloading Windows Installer 3.1. However, when I re-booted
> > and
> > then tried re-installing iTunes, I got the same Windows Installer window.
> >
> > If this is not the best place for this, then please let me know.
> >
> > Please help......
> >
> > Thanks in advance.
> >
> > PSULionRP
>
>

 

[PA Bear]

And is the machine fully patched at Windows Update?

PSULionRP wrote:
> Yes...Service Pack 2 is installed on Windows XP Operating System.
>
> "PA Bear" wrote:
>
>> Is WinXP SP2 installed yet?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> PSULionRP wrote:
>>> I am trying, in vain, to download the latest version of iTunes to
>>> activate
>>> an iPhone. When I try to download iTunes, a Windows Installer window
>>> opens
>>> up with lots of crptique language. I think I am having a Windows
>>> Installer
>>> issue. I tried, in vain, downloading Windows Installer 3.1 and was
>>> successful downloading Windows Installer 3.1. However, when I re-booted
>>> and
>>> then tried re-installing iTunes, I got the same Windows Installer
>>> window.
>>>
>>> If this is not the best place for this, then please let me know.
>>>
>>> Please help......
>>>
>>> Thanks in advance.
>>>
>>> PSULionRP

 

[Allan]

"PSULionRP" <PSULionRP@discussions.microsoft.com> wrote in message
news:A011E01C-2A74-4276-BE36-AADECCC1A42D@microsoft.com...
>I am trying, in vain, to download the latest version of iTunes to activate
>an
> iPhone. When I try to download iTunes, a Windows Installer window opens up
> with lots of crptique language. I think I am having a Windows Installer
> issue. I tried, in vain, downloading Windows Installer 3.1 and was
> successful
> downloading Windows Installer 3.1. However, when I re-booted and then
> tried
> re-installing iTunes, I got the same Windows Installer window.
>
> If this is not the best place for this, then please let me know.
>
> Please help......
>
> Thanks in advance.
>
> PSULionRP

You can check that your version of Windows Installer is 3.1.4000.4039 by
typing at the Start menu Run "%systemroot%\system32" and then select the
file "msi.dll" . Under File|"properties" for this file you can see the
version number. In case it is not 3.1.4000.4039, then first install security
update KB927891 : http://support.microsoft.com/kb/927891 .
Try installing iTunes offline by clicking on "Save" when the download
confirmation box opens. Turn off your antivirus program and run the
standalone installer by browsing in "Start|Run" . Tell us if this helps or
not.

Happy New Year!