M
MissFishstick
Hello.
I got a 'new to me' refurbished Dell
D630 in January. Last sat. I got a 'malicious software trying to
attack!" message from PANDA. I immediately scanned with PANDA
and spybot, caught several things, then shut the system down, waited
and turned it on. I get the boot screen of death, which has 3
options: win7, panda scan, or windows scan for problems. I've run all
three. No problems. I've scanned 3 times with spybot, 3 times with
PANDA, and five times with various window and panda products, deep
system scans. There have been a few things here and there picked up,
but nothing earth-shattering after the initial scan that had malware
picked up, and 'suspicious incidents'. I've signed in multiple times
and it's still got the black screen...and is functioning nice and
snappy. It's just got that screen hanging there when I sign in. A
PANDA rep said it's probably my hard drive. (he was trying to get me
to sign up for a $300 scan! The computer cost $200! So...no!)
Several questions: If one of my
scans initially had been cut off and the desktop closed manually by
me (I did have both PANDA and spybot scanning simultaneously...and
PANDA finished so I shut the computer down, and signed back in to
continue my clean-up. Would that maybe be why the black screen is
there and will not reset?
2. I got a renewal from PANDA in May
via phone, so if it is shut down by me, I have no way of restoring
it. I've asked 3 times for help with that from their folks at IT, but
received no response.
3. If I copy files now in my
computer to my usb....and everything file-wise is clean...should that
be ok? Or is there a way to then scan the usb?
4. Can the programs on the desktop
be copied, and thought of as clean, or just let them go and
reinstall.
5. I have a reboot usb of panda,
but it was during the time it had issues, should I rescan and make
another since it's now 'clean'?
6. How do I find a encrypted
program for email? I am using startpage for my browser.
Thank you for your help.
Continue reading...
I got a 'new to me' refurbished Dell
D630 in January. Last sat. I got a 'malicious software trying to
attack!" message from PANDA. I immediately scanned with PANDA
and spybot, caught several things, then shut the system down, waited
and turned it on. I get the boot screen of death, which has 3
options: win7, panda scan, or windows scan for problems. I've run all
three. No problems. I've scanned 3 times with spybot, 3 times with
PANDA, and five times with various window and panda products, deep
system scans. There have been a few things here and there picked up,
but nothing earth-shattering after the initial scan that had malware
picked up, and 'suspicious incidents'. I've signed in multiple times
and it's still got the black screen...and is functioning nice and
snappy. It's just got that screen hanging there when I sign in. A
PANDA rep said it's probably my hard drive. (he was trying to get me
to sign up for a $300 scan! The computer cost $200! So...no!)
Several questions: If one of my
scans initially had been cut off and the desktop closed manually by
me (I did have both PANDA and spybot scanning simultaneously...and
PANDA finished so I shut the computer down, and signed back in to
continue my clean-up. Would that maybe be why the black screen is
there and will not reset?
2. I got a renewal from PANDA in May
via phone, so if it is shut down by me, I have no way of restoring
it. I've asked 3 times for help with that from their folks at IT, but
received no response.
3. If I copy files now in my
computer to my usb....and everything file-wise is clean...should that
be ok? Or is there a way to then scan the usb?
4. Can the programs on the desktop
be copied, and thought of as clean, or just let them go and
reinstall.
5. I have a reboot usb of panda,
but it was during the time it had issues, should I rescan and make
another since it's now 'clean'?
6. How do I find a encrypted
program for email? I am using startpage for my browser.
Thank you for your help.
Continue reading...
