I'm having a problem with a Windows 7 Home Premium, 64-bit machine.
The customer complains that the computer hangs. The Event View shows no crashes since 2014.
Everything is working fine except I can make the machine hang for about a minute. Here's how:
Boot the machine and let all the startup items settle out.
Start Internet Explorer 11. It goes to Google.com - no problem there.
Go to www.lenovo.com. The machine will hang for about a minute. During that time, the little circle in the IE tab just stops moving. This tells me the site is not loading. I'm monitoring Task Manager and it stops updating during this time. Then after about a minute, the Lenovo site loads and the machine is back to normal.
Here's the rub: I can close out IE, open it and then go to Lenovo's site just fine.
Don't know why just the first time after a boot the Lenovo site hangs the computer.
I can repeat this in Safe Mode with Networking.
I've update Java.
I've done Disk Cleanup and deleted Temp files.
ESET on-line scan says it's clean other than Ask which I removed.
It has McAfee Security.
Any ideas?
The customer complains that the computer hangs. The Event View shows no crashes since 2014.
Everything is working fine except I can make the machine hang for about a minute. Here's how:
Boot the machine and let all the startup items settle out.
Start Internet Explorer 11. It goes to Google.com - no problem there.
Go to www.lenovo.com. The machine will hang for about a minute. During that time, the little circle in the IE tab just stops moving. This tells me the site is not loading. I'm monitoring Task Manager and it stops updating during this time. Then after about a minute, the Lenovo site loads and the machine is back to normal.
Here's the rub: I can close out IE, open it and then go to Lenovo's site just fine.
Don't know why just the first time after a boot the Lenovo site hangs the computer.
I can repeat this in Safe Mode with Networking.
I've update Java.
I've done Disk Cleanup and deleted Temp files.
ESET on-line scan says it's clean other than Ask which I removed.
It has McAfee Security.
Any ideas?