Intermediate driver crash?

  • Thread starter Thread starter novice
  • Start date Start date
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novice

We have a Windows 2000 and Windows XP certified intermediate driver. If I
install this product on Windows Vista(Enterprise) machine, it crashes with
Blue Screen while rebooting the system after installation.

I am new to driver development and appreciate any help.

Thank you.
 
Hi novice,

Your problem is caused by the driver being incompatible with Vista. What you
need to do is to obtain a driver that works with Vista. If this driver is for
a piece of hardware, then you need to go to the hardware manufacturers
website and download a suitable driver. If you want more assistance, then
please post back with more details about the driver- what is it for and the
manufacturer.
Dwarf

"novice" wrote:

> We have a Windows 2000 and Windows XP certified intermediate driver. If I
> install this product on Windows Vista(Enterprise) machine, it crashes with
> Blue Screen while rebooting the system after installation.
>
> I am new to driver development and appreciate any help.
>
> Thank you.
>
>
 
Thank you for your reply. The driver is intermediate NDIS driver developed by
us. The original developer of this driver has left the job and I need to fix
this issue. My question is:

1. How do I debug this and how to get additional information about the crash?
Thanks.

"Dwarf" wrote:

> Hi novice,
>
> Your problem is caused by the driver being incompatible with Vista. What you
> need to do is to obtain a driver that works with Vista. If this driver is for
> a piece of hardware, then you need to go to the hardware manufacturers
> website and download a suitable driver. If you want more assistance, then
> please post back with more details about the driver- what is it for and the
> manufacturer.
> Dwarf
>
> "novice" wrote:
>
> > We have a Windows 2000 and Windows XP certified intermediate driver. If I
> > install this product on Windows Vista(Enterprise) machine, it crashes with
> > Blue Screen while rebooting the system after installation.
> >
> > I am new to driver development and appreciate any help.
> >
> > Thank you.
> >
> >
 
"novice" <novice@discussions.microsoft.com> wrote...
> Thank you for your reply. The driver is intermediate NDIS driver developed
> by
> us. The original developer of this driver has left the job and I need to
> fix
> this issue. My question is:
> 1. How do I debug this and how to get additional information about the
> crash?

Hi novice,

This is not a job for novices! :-)

You need to install the Windows Debugging Tools:
http://www.microsoft.com/whdc/devtools/debugging/default.mspx

You'll also want the Windows Device Driver Kit:
http://www.microsoft.com/whdc/DevTools/WDK/WDKpkg.mspx

Hopefully your company already has access via an MSDN Subscription (trying
to write drivers without MSDN is, uh, difficult).

The key things you need to do:
- find the STOP error
- look up the STOP error in the DDK docs. Eg: was it a STOP 0x7C and if so,
what was the first paramer? And so on.
- get a memory dump of the STOP error (should be thrown, automatically).
- load up the dump in the WinDBG debugger
- examine the dump to see why the driver crashed.

The DDK docs are also available online. A good starting point would be:

Interpreting Bug Check Codes
http://msdn2.microsoft.com/en-us/library/ms789396.aspx

Apart from that ... well, kernel mode debugging is not something which can
be taught, via newsgroup support. You need an experienced mentor to sit down
with you for a couple of weeks and work through a few examples with you. If
you can't arrange that, try the Debug Resources page:
http://www.microsoft.com/whdc/devtools/debugging/resources.mspx

and I highly recommend anything produced by OSR:
http://www.osr.com/

A better newsgroup to try would be
microsoft.public.development.device.drivers.

Good luck with it!
--
Andrew McLaren
amclar (at) optusnet dot com dot au
 
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