Installing new hardware - 'The data is invalid'

[Lily]

I am running XP with SP2 and have all the latest updates.

I am having problems installing a new Maxtor hard drive. XP recognises it
as a Maxtor 3200 but having searched for drivers, a message comes back

'Cannot Install this Hardware' There was a problem installing this
hardware: Maxtor 3200. An error occured during the installation of the
deveice. The data is invalid.

I had the same problem when trying to install a new Samsung phone a few days
ago and restored the system back to an earlier date - that seemed to have
cured the problem for the Samsung phone. However, this has now happened with
the new Maxtor drive that I am trying to install.

However, this seems to be a problem installing new USB devices. Does anyone
have an idea of how I can stop this happening - and, importantly, enable me
to install the Maxtor hard drive?

I would appreciate any help anyone can give me - by the way, I am a real
novice so please dont get too technical on me!

Thanks
Lily

 

[Lester Stiefel]

Lily wrote:
> I am running XP with SP2 and have all the latest updates.
>
> I am having problems installing a new Maxtor hard drive. XP recognises it
> as a Maxtor 3200 but having searched for drivers, a message comes back
>
> 'Cannot Install this Hardware' There was a problem installing this
> hardware: Maxtor 3200. An error occured during the installation of the
> deveice. The data is invalid.
>
> I had the same problem when trying to install a new Samsung phone a few days
> ago and restored the system back to an earlier date - that seemed to have
> cured the problem for the Samsung phone. However, this has now happened with
> the new Maxtor drive that I am trying to install.
>
> However, this seems to be a problem installing new USB devices. Does anyone
> have an idea of how I can stop this happening - and, importantly, enable me
> to install the Maxtor hard drive?
>
> I would appreciate any help anyone can give me - by the way, I am a real
> novice so please dont get too technical on me!
>
> Thanks
> Lily
Make sure the interface signal cable is away from any /
all power wires or display control cables. These can
interfere with serial cables. Also check with the
manufacturer for a USB driver and with the drive
manufacturer for an updated driver pack. If these are
available, try doing a local install, and see if the problem
persists. All else aside, if there are specific drivers for
the chipset in the machine try to update these (again a
local install is preferred.)

--
Lester Stiefel
In Romans 1 there are qualities of Unregenerate man listed
which describe him in the last days.
Is your quality found on this list??