Installed Terminal Services and Quickbooks now server hosed

  • Thread starter Thread starter canuck15
  • Start date Start date
C

canuck15

I'm in a bind here. First of all this is a Dell server and I don't have
Win2k3 CD only the recovery disk that wipes the drive clean.

This is a Win2k3 SP2 server. I have 5 Terminal Server User licenses.
Installed Terminal Server just fine. Then I installed Quickbooks 2007
Premium Multiuser according to this procedure.
http://doitlikeapro.com/QuickbooksOnWindowsServer.htm

Now the server doesn't work. Booting to any account including Admin and a
new Admin account I created does not work. Desktop eventually comes up but
computer is frozen. I can get start button but as soon as I try get to Admin
settings it just basically freezes. I can CTL-ALT-DEL and get Task Manager
and it shows CPU and 0 utilization and plenty of memory left.

Starting in safe mode works fine. However I cannot restore the registry
from ntbackup in safemode (stupid that you can't do this IMHO). I tried
reversing the above install procedure to the point I no longer have Terminal
Server, Quickbooks installed and have changed all the registry settings back
to the way they were before. explorer.exe (the desktop, start button etc.)
just refuses to let me get into anything and scheduled backup no longer runs.
Files are still shared properly as far as I can tell.

Btw, this server is only being used as a file server on a workgroup (and now
a Terminal Server). No domains or domain controllers. Event Viewer doesn't
show anything that raises any eyebrows.
 
Ok solved my own problem. Traced it back to "Shell Hardware Detection
service". Found a blurb on another forum that microsoft said to do the
following which ultimately solved my problems

>>This issue occurs when the registry value "ObjectName" was set as "Local System" after installing Windows XP Service Pack 2 (SP2). If SP2 is installed on the computer currently, I suggest we follow the steps below to get the issue resolved.

1. Start Windows XP.

2. Press Ctrl+Alt+Del key to open the Task Manager.

3. Click File menu and click "New Tasks (run...)"

4. Type "CMD" (without quotation marks) in the box and click OK.

5. Type following command into the prompt window:

Reg add "HKLM\SYSTEM\CurrentControlSet\Services\RpcSs" /v ObjectName /t
REG_SZ /d LocalSystem (Press Enter Key)

6. Restart your computer and test the issue again.<<

"canuck15" wrote:

> I'm in a bind here. First of all this is a Dell server and I don't have
> Win2k3 CD only the recovery disk that wipes the drive clean.
>
> This is a Win2k3 SP2 server. I have 5 Terminal Server User licenses.
> Installed Terminal Server just fine. Then I installed Quickbooks 2007
> Premium Multiuser according to this procedure.
> http://doitlikeapro.com/QuickbooksOnWindowsServer.htm
>
> Now the server doesn't work. Booting to any account including Admin and a
> new Admin account I created does not work. Desktop eventually comes up but
> computer is frozen. I can get start button but as soon as I try get to Admin
> settings it just basically freezes. I can CTL-ALT-DEL and get Task Manager
> and it shows CPU and 0 utilization and plenty of memory left.
>
> Starting in safe mode works fine. However I cannot restore the registry
> from ntbackup in safemode (stupid that you can't do this IMHO). I tried
> reversing the above install procedure to the point I no longer have Terminal
> Server, Quickbooks installed and have changed all the registry settings back
> to the way they were before. explorer.exe (the desktop, start button etc.)
> just refuses to let me get into anything and scheduled backup no longer runs.
> Files are still shared properly as far as I can tell.
>
> Btw, this server is only being used as a file server on a workgroup (and now
> a Terminal Server). No domains or domain controllers. Event Viewer doesn't
> show anything that raises any eyebrows.
 
Hello!

Do you have a link to that forum post? I looked at my XP SP2 system and my
SBS 2003 server, and they both have "ObjectName"="NT
Authority\\NetworkService" and not "LocalSystem" for that value. I searched
the MS knowledge base for that registry entry and came up with this article
http://support.microsoft.com/kb/915165/en-us for XP SP2.

I am curious as to why they recommended the procedure.

Thank you!

Gregg Hill


"canuck15" <canuck15@discussions.microsoft.com> wrote in message
news:48BC81BD-2C2D-4704-A5C5-08EE6AAA300C@microsoft.com...
> Ok solved my own problem. Traced it back to "Shell Hardware Detection
> service". Found a blurb on another forum that microsoft said to do the
> following which ultimately solved my problems
>
>>>This issue occurs when the registry value "ObjectName" was set as "Local
>>>System" after installing Windows XP Service Pack 2 (SP2). If SP2 is
>>>installed on the computer currently, I suggest we follow the steps below
>>>to get the issue resolved.
>
> 1. Start Windows XP.
>
> 2. Press Ctrl+Alt+Del key to open the Task Manager.
>
> 3. Click File menu and click "New Tasks (run...)"
>
> 4. Type "CMD" (without quotation marks) in the box and click OK.
>
> 5. Type following command into the prompt window:
>
> Reg add "HKLM\SYSTEM\CurrentControlSet\Services\RpcSs" /v ObjectName /t
> REG_SZ /d LocalSystem (Press Enter Key)
>
> 6. Restart your computer and test the issue again.<<
>
> "canuck15" wrote:
>
>> I'm in a bind here. First of all this is a Dell server and I don't have
>> Win2k3 CD only the recovery disk that wipes the drive clean.
>>
>> This is a Win2k3 SP2 server. I have 5 Terminal Server User licenses.
>> Installed Terminal Server just fine. Then I installed Quickbooks 2007
>> Premium Multiuser according to this procedure.
>> http://doitlikeapro.com/QuickbooksOnWindowsServer.htm
>>
>> Now the server doesn't work. Booting to any account including Admin and
>> a
>> new Admin account I created does not work. Desktop eventually comes up
>> but
>> computer is frozen. I can get start button but as soon as I try get to
>> Admin
>> settings it just basically freezes. I can CTL-ALT-DEL and get Task
>> Manager
>> and it shows CPU and 0 utilization and plenty of memory left.
>>
>> Starting in safe mode works fine. However I cannot restore the registry
>> from ntbackup in safemode (stupid that you can't do this IMHO). I tried
>> reversing the above install procedure to the point I no longer have
>> Terminal
>> Server, Quickbooks installed and have changed all the registry settings
>> back
>> to the way they were before. explorer.exe (the desktop, start button
>> etc.)
>> just refuses to let me get into anything and scheduled backup no longer
>> runs.
>> Files are still shared properly as far as I can tell.
>>
>> Btw, this server is only being used as a file server on a workgroup (and
>> now
>> a Terminal Server). No domains or domain controllers. Event Viewer
>> doesn't
>> show anything that raises any eyebrows.
 
My link won't help because I got it from someone on another website who
supposedly got it directly from MS support. All I know is it definitely
solved my problem.

http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_22107019.html

you'll need to sign up for a free user/pw to see the comments or try google
cache.


"Gregg Hill" wrote:

> Hello!
>
> Do you have a link to that forum post? I looked at my XP SP2 system and my
> SBS 2003 server, and they both have "ObjectName"="NT
> Authority\\NetworkService" and not "LocalSystem" for that value. I searched
> the MS knowledge base for that registry entry and came up with this article
> http://support.microsoft.com/kb/915165/en-us for XP SP2.
>
> I am curious as to why they recommended the procedure.
>
> Thank you!
>
> Gregg Hill
>
>
> "canuck15" <canuck15@discussions.microsoft.com> wrote in message
> news:48BC81BD-2C2D-4704-A5C5-08EE6AAA300C@microsoft.com...
> > Ok solved my own problem. Traced it back to "Shell Hardware Detection
> > service". Found a blurb on another forum that microsoft said to do the
> > following which ultimately solved my problems
> >
> >>>This issue occurs when the registry value "ObjectName" was set as "Local
> >>>System" after installing Windows XP Service Pack 2 (SP2). If SP2 is
> >>>installed on the computer currently, I suggest we follow the steps below
> >>>to get the issue resolved.
> >
> > 1. Start Windows XP.
> >
> > 2. Press Ctrl+Alt+Del key to open the Task Manager.
> >
> > 3. Click File menu and click "New Tasks (run...)"
> >
> > 4. Type "CMD" (without quotation marks) in the box and click OK.
> >
> > 5. Type following command into the prompt window:
> >
> > Reg add "HKLM\SYSTEM\CurrentControlSet\Services\RpcSs" /v ObjectName /t
> > REG_SZ /d LocalSystem (Press Enter Key)
> >
> > 6. Restart your computer and test the issue again.<<
> >
> > "canuck15" wrote:
> >
> >> I'm in a bind here. First of all this is a Dell server and I don't have
> >> Win2k3 CD only the recovery disk that wipes the drive clean.
> >>
> >> This is a Win2k3 SP2 server. I have 5 Terminal Server User licenses.
> >> Installed Terminal Server just fine. Then I installed Quickbooks 2007
> >> Premium Multiuser according to this procedure.
> >> http://doitlikeapro.com/QuickbooksOnWindowsServer.htm
> >>
> >> Now the server doesn't work. Booting to any account including Admin and
> >> a
> >> new Admin account I created does not work. Desktop eventually comes up
> >> but
> >> computer is frozen. I can get start button but as soon as I try get to
> >> Admin
> >> settings it just basically freezes. I can CTL-ALT-DEL and get Task
> >> Manager
> >> and it shows CPU and 0 utilization and plenty of memory left.
> >>
> >> Starting in safe mode works fine. However I cannot restore the registry
> >> from ntbackup in safemode (stupid that you can't do this IMHO). I tried
> >> reversing the above install procedure to the point I no longer have
> >> Terminal
> >> Server, Quickbooks installed and have changed all the registry settings
> >> back
> >> to the way they were before. explorer.exe (the desktop, start button
> >> etc.)
> >> just refuses to let me get into anything and scheduled backup no longer
> >> runs.
> >> Files are still shared properly as far as I can tell.
> >>
> >> Btw, this server is only being used as a file server on a workgroup (and
> >> now
> >> a Terminal Server). No domains or domain controllers. Event Viewer
> >> doesn't
> >> show anything that raises any eyebrows.
>
>
>
 
I tried it on mine and it made no difference, but it did get me off my butt
to look deeper. I found two services that were remnants of removed programs,
and when I deleted those two services, it cut my boot time from 3.5 minutes
to 1.5 minutes.

Thank you for the kick in pants, at the least!

Gregg Hill



"canuck15" <canuck15@discussions.microsoft.com> wrote in message
news:483C5751-9706-494C-9BBB-07C08E513912@microsoft.com...
> My link won't help because I got it from someone on another website who
> supposedly got it directly from MS support. All I know is it definitely
> solved my problem.
>
> http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_22107019.html
>
> you'll need to sign up for a free user/pw to see the comments or try
> google
> cache.
>
>
> "Gregg Hill" wrote:
>
>> Hello!
>>
>> Do you have a link to that forum post? I looked at my XP SP2 system and
>> my
>> SBS 2003 server, and they both have "ObjectName"="NT
>> Authority\\NetworkService" and not "LocalSystem" for that value. I
>> searched
>> the MS knowledge base for that registry entry and came up with this
>> article
>> http://support.microsoft.com/kb/915165/en-us for XP SP2.
>>
>> I am curious as to why they recommended the procedure.
>>
>> Thank you!
>>
>> Gregg Hill
>>
>>
>> "canuck15" <canuck15@discussions.microsoft.com> wrote in message
>> news:48BC81BD-2C2D-4704-A5C5-08EE6AAA300C@microsoft.com...
>> > Ok solved my own problem. Traced it back to "Shell Hardware Detection
>> > service". Found a blurb on another forum that microsoft said to do the
>> > following which ultimately solved my problems
>> >
>> >>>This issue occurs when the registry value "ObjectName" was set as
>> >>>"Local
>> >>>System" after installing Windows XP Service Pack 2 (SP2). If SP2 is
>> >>>installed on the computer currently, I suggest we follow the steps
>> >>>below
>> >>>to get the issue resolved.
>> >
>> > 1. Start Windows XP.
>> >
>> > 2. Press Ctrl+Alt+Del key to open the Task Manager.
>> >
>> > 3. Click File menu and click "New Tasks (run...)"
>> >
>> > 4. Type "CMD" (without quotation marks) in the box and click OK.
>> >
>> > 5. Type following command into the prompt window:
>> >
>> > Reg add "HKLM\SYSTEM\CurrentControlSet\Services\RpcSs" /v ObjectName /t
>> > REG_SZ /d LocalSystem (Press Enter Key)
>> >
>> > 6. Restart your computer and test the issue again.<<
>> >
>> > "canuck15" wrote:
>> >
>> >> I'm in a bind here. First of all this is a Dell server and I don't
>> >> have
>> >> Win2k3 CD only the recovery disk that wipes the drive clean.
>> >>
>> >> This is a Win2k3 SP2 server. I have 5 Terminal Server User licenses.
>> >> Installed Terminal Server just fine. Then I installed Quickbooks 2007
>> >> Premium Multiuser according to this procedure.
>> >> http://doitlikeapro.com/QuickbooksOnWindowsServer.htm
>> >>
>> >> Now the server doesn't work. Booting to any account including Admin
>> >> and
>> >> a
>> >> new Admin account I created does not work. Desktop eventually comes
>> >> up
>> >> but
>> >> computer is frozen. I can get start button but as soon as I try get
>> >> to
>> >> Admin
>> >> settings it just basically freezes. I can CTL-ALT-DEL and get Task
>> >> Manager
>> >> and it shows CPU and 0 utilization and plenty of memory left.
>> >>
>> >> Starting in safe mode works fine. However I cannot restore the
>> >> registry
>> >> from ntbackup in safemode (stupid that you can't do this IMHO). I
>> >> tried
>> >> reversing the above install procedure to the point I no longer have
>> >> Terminal
>> >> Server, Quickbooks installed and have changed all the registry
>> >> settings
>> >> back
>> >> to the way they were before. explorer.exe (the desktop, start button
>> >> etc.)
>> >> just refuses to let me get into anything and scheduled backup no
>> >> longer
>> >> runs.
>> >> Files are still shared properly as far as I can tell.
>> >>
>> >> Btw, this server is only being used as a file server on a workgroup
>> >> (and
>> >> now
>> >> a Terminal Server). No domains or domain controllers. Event Viewer
>> >> doesn't
>> >> show anything that raises any eyebrows.
>>
>>
>>
 
Back
Top