Install isses with selected programs

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Rick9004

I've used my Ultime 64 bit Vista for a year now. While mostly fine, there
are (related I think) issues when trying to install some programs. Example.
I have Adobe Web CS3 suite. The Acrobat Pro product refuses to be
reconginzed that it is installed. Each and every time I run it, it goes
through a full install routine then opens OK. Like wise when I boot my
system, the same installer comes up and runs through its paces. Where is
the entry to or what entry is missing. I have similar problesm with NY Times
reader, and MS PRoject 2003 and others. Addtionally the install for
Silverlight does take and each time I go to the Microsoft site I get the
message" do you want to install Silverlight..."

So I know that some 32 bit app done't install correctly, but Microsofts???
Is this problem a common one or is my system just screwed up.
 
One of the common problems with installs that don't play well with Vista is
that they get the check for privilege wrong (it works differently on Vista
because of UAC) and the install backs off and becomes a per-user install
instead of a per-machine install. You can recognise if this has hqappened
by logging on as a different user and seeing if it still shows up in
Add/Remove Program's equivalent (Programs and Features is it?) . The dialog
you're seeing is a repair dialog (there'll be MsiInstaller event log entries
too) because something appears to be missing. This can be due to registry
entries that couldn't be created because of the lack of privilege, hence
continual repair. The reboot probably has one of those Run entries in the
registry associated with Acrobat that triggers the repair.

It's one of those cases where lots of installs just haven't been updated to
play well with Vista and UAC, and adding 64-bit into the mix probably
doesn't help either.
--
Phil Wilson
Definitive Guide to Windows Installer
http://www.apress.com/book/view/1590592972


"Rick9004" <Rick9004@discussions.microsoft.com> wrote in message
news:F6F9311F-0558-4C09-B0E5-66F3F7E59D41@microsoft.com...
> I've used my Ultime 64 bit Vista for a year now. While mostly fine,
> there
> are (related I think) issues when trying to install some programs.
> Example.
> I have Adobe Web CS3 suite. The Acrobat Pro product refuses to be
> reconginzed that it is installed. Each and every time I run it, it goes
> through a full install routine then opens OK. Like wise when I boot my
> system, the same installer comes up and runs through its paces. Where
> is
> the entry to or what entry is missing. I have similar problesm with NY
> Times
> reader, and MS PRoject 2003 and others. Addtionally the install for
> Silverlight does take and each time I go to the Microsoft site I get the
> message" do you want to install Silverlight..."
>
> So I know that some 32 bit app done't install correctly, but Microsofts???
> Is this problem a common one or is my system just screwed up.
>
>
 
"Rick9004" <Rick9004@discussions.microsoft.com> wrote in message
news:F6F9311F-0558-4C09-B0E5-66F3F7E59D41@microsoft.com...
> I've used my Ultime 64 bit Vista for a year now. While mostly fine,
> there
> are (related I think) issues when trying to install some programs.
> Example.
> I have Adobe Web CS3 suite. The Acrobat Pro product refuses to be
> reconginzed that it is installed. Each and every time I run it, it goes
> through a full install routine then opens OK. Like wise when I boot my
> system, the same installer comes up and runs through its paces. Where
> is
> the entry to or what entry is missing. I have similar problesm with NY
> Times
> reader, and MS PRoject 2003 and others. Addtionally the install for
> Silverlight does take and each time I go to the Microsoft site I get the
> message" do you want to install Silverlight..."
>
> So I know that some 32 bit app done't install correctly, but Microsofts???
> Is this problem a common one or is my system just screwed up.
>
I have the same suite, and all of it installs onto my Vista Home Premium 64
bit, except for Acrobat Pro 8 - everything seems to proceed, but at the end
of the installation I get a list of all the component programmes, and next
to Acrobat it says "failed to install correctly", or words to that effect.
I've tried a standalone version of Acrobat Pro 8, and with that I get a
message ""Error 1304 - error writing to file ...........". Adobe's own
knowledgebase has fixes for XP, but I don't know if I can use the same
instructions in Vista and don't want to risk trying in case it screws
anything up.

For the moment I've reverted to version 7 which installs fine. I see version
9 is out soon, so maybe I'll look at that.

John
 
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