Install failure-Windows Media Player 11

  • Thread starter Thread starter OCG
  • Start date Start date
O

OCG

I’m running Windows XP Home Edition SP2 on a Toshiba Satellite laptop.
Windows Media Player 9 is currently installed. When I try to install Windows
Media Player 11 from the Windows website I get a dialog box that says “Cannot
complete Windows Media Player 11 Setupâ€. The Web Help button tells me that
ERROR 8007F00D has been encountered.

I did a search for that error and found the suggestion that I rename
spupdsvc.exe. I did this but I still got the same result when I tried to
install both Windows Media Player versions 10 and 11.

The wmsetup.log file contains the following errors:

package WMP11Setup: 0x8007f00d
package WMP11AUsetup: 0x80070643


Any suggestions out there in newsgroup land? Any help vastly appreciated.

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OCG wrote:
> I’m running Windows XP Home Edition SP2 on a Toshiba Satellite laptop.
> Windows Media Player 9 is currently installed. When I try to install
> Windows Media Player 11 from the Windows website I get a dialog box that
> says “Cannot complete Windows Media Player 11 Setupâ€. The Web Help
> button tells me that ERROR 8007F00D has been encountered.
>
> I did a search for that error and found the suggestion that I rename
> spupdsvc.exe. I did this but I still got the same result when I tried to
> install both Windows Media Player versions 10 and 11.
>
> The wmsetup.log file contains the following errors:
>
> package WMP11Setup: 0x8007f00d
> package WMP11AUsetup: 0x80070643
>
>
> Any suggestions out there in newsgroup land? Any help vastly appreciated.
 
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