In perpetual safe mode login screen problem

  • Thread starter Thread starter Dave in perpetual Safe Mode
  • Start date Start date
D

Dave in perpetual Safe Mode

Due to a virus, Symantec suggested I set my IBM ThinkPad T43 running XP Pro
into
a Safe Mode boot. Upon doing so, the computer fails to recognize my
username and password, including the administrator.

Upon system boot, I am presented with the Safe Mode login screen, unable to
enter safe mode or any mode. The computer is unusable without performing a
clean install. I do not have the OS or recovery disks.

Any suggestions to correcting this issue are appreciated!

Dave
 
Dave in perpetual Safe Mode wrote:
> Due to a virus, Symantec suggested I set my IBM ThinkPad T43 running XP Pro
> into
> a Safe Mode boot. Upon doing so, the computer fails to recognize my
> username and password, including the administrator.
>
> Upon system boot, I am presented with the Safe Mode login screen, unable to
> enter safe mode or any mode. The computer is unusable without performing a
> clean install. I do not have the OS or recovery disks.
>
> Any suggestions to correcting this issue are appreciated!
>
> Dave

Do you have a USB keyboard? You might try entering the BIOS and setting
it to enable legacy support for USB devices.

To circumvent the problem entering Safe Mode, try one of these Virus
Removal Tools:

Avast! One tool for any current virus
http://www.avast.com/eng/avast-virus-cleaner.html

Symantec Virus Removal Tools
http://www.symantec.com/business/security_response/removaltools.jsp

F-Secure Virus Removal Tools
http://www.f-secure.com/download-purchase/tools.shtml

Kaspersky Virus Removal Tools
http://www.kaspersky.com/removaltools

--
Joe =o)
 
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