IMPORTANT: Norton Internet Security BLOCKS System Restore!!!

  • Thread starter Thread starter Chigongman
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Chigongman

NORTON INTERNET SECURITY WILL NOT ALLOW XP TO DO A SYSTEM RESTORE UNLESS YOU
GO INTO NORTON AND DISABLE THE FOLLOWING SETTING:

"TURN ON PROTECTION FOR NORTON PRODUCTS" MUST BE DISABLED FIRST!

It's in Options - NIS (or NIS - Settings - NIS Options ) - General Options.

The word needs to be spread. I'm sure a lot of people are having issues with
this.

I spent days struggling with the fact that I couldn't get System Restore to
work! It kept saying the restore had failed. I spoke with MS senior tech
support, Norton senior tech support -- I have Norton Internet Security 2008
running -- and nobody had a solution. I even turned off Auto-Protect and
Personal Firewall protection in Norton and it sill wouldn't work. I finally
found a tech at CompUSA's phone support service that had the answer (BTW, I
found this to be superb tech support after speaking with two different techs
there -- patient, thorough, and remarkably knowledgeable -- a real bargain
for a very small single-incident charge)!
 
"Chigongman" <Chigongman@discussions.microsoft.com> wrote in message
news:7D9EEFE6-B7A3-4F2B-B60D-BFE2B9515C4E@microsoft.com...
> NORTON INTERNET SECURITY WILL NOT ALLOW XP TO DO A SYSTEM RESTORE UNLESS
> YOU
> GO INTO NORTON AND DISABLE THE FOLLOWING SETTING:
>
> "TURN ON PROTECTION FOR NORTON PRODUCTS" MUST BE DISABLED FIRST!
>
> It's in Options - NIS (or NIS - Settings - NIS Options ) - General
> Options.
>
> The word needs to be spread. I'm sure a lot of people are having issues
> with
> this.
>
> I spent days struggling with the fact that I couldn't get System Restore
> to
> work! It kept saying the restore had failed. I spoke with MS senior tech
> support, Norton senior tech support -- I have Norton Internet Security
> 2008
> running -- and nobody had a solution. I even turned off Auto-Protect and
> Personal Firewall protection in Norton and it sill wouldn't work. I
> finally
> found a tech at CompUSA's phone support service that had the answer (BTW,
> I
> found this to be superb tech support after speaking with two different
> techs
> there -- patient, thorough, and remarkably knowledgeable -- a real bargain
> for a very small single-incident charge)!
>
>
It is known that Norton products aren't the best ones to use. I had the
same issue as you with NIS2007. My advice is to get rid of NIS2008 and
either buy a better solution - I use F-Secure at www.f-secure.com, or
others, or even try out some of the free AV solutions.
 
On Sun, 18 Nov 2007 00:55:00 -0800, Chigongman wrote:

> NORTON INTERNET SECURITY WILL NOT ALLOW XP TO DO A SYSTEM RESTORE UNLESS YOU
> GO INTO NORTON AND DISABLE THE FOLLOWING SETTING:
>
> "TURN ON PROTECTION FOR NORTON PRODUCTS" MUST BE DISABLED FIRST!
>
> It's in Options - NIS (or NIS - Settings - NIS Options ) - General Options.
>
> The word needs to be spread. I'm sure a lot of people are having issues with
> this.
>
> I spent days struggling with the fact that I couldn't get System Restore to
> work! It kept saying the restore had failed. I spoke with MS senior tech
> support, Norton senior tech support -- I have Norton Internet Security 2008
> running -- and nobody had a solution. I even turned off Auto-Protect and
> Personal Firewall protection in Norton and it sill wouldn't work. I finally
> found a tech at CompUSA's phone support service that had the answer (BTW, I
> found this to be superb tech support after speaking with two different techs
> there -- patient, thorough, and remarkably knowledgeable -- a real bargain
> for a very small single-incident charge)!

A number of experts agree that the retail AV version of McAfee, Norton and
Trend Micro has become cumbersome and bloated for the average user.
The retail version of Norton can play havoc with your pc. Uninstall it
using Norton's own uninstall tool
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
and get a refund :)
As suggested on the site, you may wish to print out the directions before
proceeding.
Alternative download source:
http://www.majorgeeks.com/Norton_Removal_Tool_SymNRT_d4749.html

While Norton's removal tool usually gets the job done, you may also want to
go to:
http://www.snapfiles.com/get/winsockxpfix.html
and download a copy of winsockxpfix just in case. Rarely, the removal of
NIS breakes the networking components in XP to the point where internet
access is impossible. This little utility will fix it back up.

If the Norton removal tool doesn't work satisfactory use this:
Revo Uninstaller Freeware - Remove unwanted programs and traces easily
http://www.revouninstaller.com/
and/or
RegSeeker
http://www.hoverdesk.net/freeware.htm
RegSeeker will remove all associated detritus (registry keys,files and
folders) from any application. I found this application user friendly and
very effective but suggest *not* to use the 'Clean the Registry' option.
Click onto 'Find in registry' and in the 'Search for' box type *Norton*
The pertinent registry keys can then be safely deleted (just in case,
ensure that the 'Backup before deletion' is checked). Repeat the task by
typing in the Search for' box *Symantec*. You can then go on search and
remove associated files as well.
Then use NTREGOPT to compact the registry Follow instructions.
http://www.larshederer.homepage.t-online.de/erunt

Real-time AV applications - for viral malware.
Do not utilize more than one (1) real-time anti-virus scanning engine!
Disable the e-mail scanning function during installation (Custom
Installation on some AV apps.) as it provides no additional protection.
http://www.oehelp.com/OETips.aspx#3
In fact, most of experts (incl. Norton) believe that scanning incoming and
outgoing mail causes e-mail file corruption.

Avira AntiVir® PersonalEdition Classic - Free
http://www.free-av.com/antivirus/allinonen.html

Free antivirus - avast! 4 Home Edition
http://www.avast.com/eng/avast_4_home.html
(Choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.)

ESET NOD32 Antivirus - Not Free
http://www.eset.com/
Have you seen these "extra settings for NOD32"?
http://www.wilderssecurity.com/showthread.php?t=37509

On-demand AV application.
(add it to your arsenal and use it as a "second opinion" av scanner).
BitDefender10 Free Edition
http://www.bitdefender.com/PRODUCT-14-en--BitDefender-8-Free-Edition.html

Good luck :)
 
"Chigongman" <Chigongman@discussions.microsoft.com> wrote in message
news:7D9EEFE6-B7A3-4F2B-B60D-BFE2B9515C4E@microsoft.com...
> NORTON INTERNET SECURITY WILL NOT ALLOW XP TO DO A SYSTEM RESTORE UNLESS
> YOU
> GO INTO NORTON AND DISABLE THE FOLLOWING SETTING:
>
> "TURN ON PROTECTION FOR NORTON PRODUCTS" MUST BE DISABLED FIRST!
>
> It's in Options - NIS (or NIS - Settings - NIS Options ) - General
> Options.
>
> The word needs to be spread. I'm sure a lot of people are having issues
> with
> this.
>
> I spent days struggling with the fact that I couldn't get System Restore
> to
> work! It kept saying the restore had failed. I spoke with MS senior tech
> support, Norton senior tech support -- I have Norton Internet Security
> 2008
> running -- and nobody had a solution. I even turned off Auto-Protect and
> Personal Firewall protection in Norton and it sill wouldn't work. I
> finally
> found a tech at CompUSA's phone support service that had the answer (BTW,
> I
> found this to be superb tech support after speaking with two different
> techs
> there -- patient, thorough, and remarkably knowledgeable -- a real bargain
> for a very small single-incident charge)!
>
>
>
I have Norton IS 2004 installed but I don't have any problems with System
Restore. However I have Norton AV Auto-protect disabled and Personal
Firewall also disabled ( I use Windows XP sp2 firewall instead). It seems
that the problem is with the current versions, not the ancient ones like
mine. However the older versions have security vulnerabilities that must be
worked around or patched through LiveUpdate. I am glad you found help from
CompUSA support, despite the fact that they are laying off employees to
"improve profitability". If they are a "real bargain" what about this NG? I
think the price is right, don't you?
 
Allan wrote:
<snip>
> I have Norton IS 2004 installed but I don't have any problems with System
> Restore. However I have Norton AV Auto-protect disabled and Personal
> Firewall also disabled ( I use Windows XP sp2 firewall instead). It seems
> that the problem is with the current versions, not the ancient ones like
> mine. However the older versions have security vulnerabilities that must
> be
> worked around or patched through LiveUpdate. I am glad you found help from
> CompUSA support, despite the fact that they are laying off employees to
> "improve profitability". If they are a "real bargain" what about this NG?
> I
> think the price is right, don't you?

Why in the world would you disable AutoProtect (unless your NAV subscription
isn't current)? If AutoProtect and NPF are disabled, why do you keep NIS
2004 installed?

Protect Your PC!
http://www.microsoft.com/athome/security/computer/default.mspx

Learn how to protect your PC by taking three simple steps
http://www.microsoft.com/downloads/details.aspx?familyid=3AD23728-4973-4DA5-9836-602954130D38
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/
 
cf. http://bertk.mvps.org/html/symantecdoc1.html
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

Chigongman wrote:
> NORTON INTERNET SECURITY WILL NOT ALLOW XP TO DO A SYSTEM RESTORE UNLESS
> YOU
> GO INTO NORTON AND DISABLE THE FOLLOWING SETTING:
>
> "TURN ON PROTECTION FOR NORTON PRODUCTS" MUST BE DISABLED FIRST!
>
> It's in Options - NIS (or NIS - Settings - NIS Options ) - General
> Options.
>
> The word needs to be spread. I'm sure a lot of people are having issues
> with
> this.
>
> I spent days struggling with the fact that I couldn't get System Restore
> to
> work! It kept saying the restore had failed. I spoke with MS senior tech
> support, Norton senior tech support -- I have Norton Internet Security
> 2008
> running -- and nobody had a solution. I even turned off Auto-Protect and
> Personal Firewall protection in Norton and it sill wouldn't work. I
> finally
> found a tech at CompUSA's phone support service that had the answer (BTW,
> I
> found this to be superb tech support after speaking with two different
> techs
> there -- patient, thorough, and remarkably knowledgeable -- a real bargain
> for a very small single-incident charge)!
 
"PA Bear" . wrote in message
news:e%23CQT3tKIHA.4688@TK2MSFTNGP06.phx.gbl...
> Allan wrote:
> <snip>
>> I have Norton IS 2004 installed but I don't have any problems with System
>> Restore. However I have Norton AV Auto-protect disabled and Personal
>> Firewall also disabled ( I use Windows XP sp2 firewall instead). It seems
>> that the problem is with the current versions, not the ancient ones like
>> mine. However the older versions have security vulnerabilities that must
>> be
>> worked around or patched through LiveUpdate. I am glad you found help
>> from
>> CompUSA support, despite the fact that they are laying off employees to
>> "improve profitability". If they are a "real bargain" what about this NG?
>> I
>> think the price is right, don't you?
>
> Why in the world would you disable AutoProtect (unless your NAV
> subscription isn't current)? If AutoProtect and NPF are disabled, why do
> you keep NIS 2004 installed?
>
> Protect Your PC!
> http://www.microsoft.com/athome/security/computer/default.mspx
>
> Learn how to protect your PC by taking three simple steps
> http://www.microsoft.com/downloads/details.aspx?familyid=3AD23728-4973-4DA5-9836-602954130D38
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.org/
Hi PA Bear,
I like the Privacy Control feature and Intrusion Detection features of
Norton IS 2004. For AV I am using AVG Free and as I said already I have
Windows XP Firewall enabled. The Privacy control blocks the user agent
(information about browser) to websites by default unless it is customized
for individual websites. My NAV subscription expired in April 2005 and I
have been using this setup happily since then. I also have SpywareBlaster
and AVG anti-spyware and anti-rootkits installed. (Both free editions).
Happy Thanksgiving to you.
 
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