IE Crashes often with faulting module urlmon.dll

  • Thread starter Thread starter zcarp
  • Start date Start date
Z

zcarp

For several weeks internet explorer crashes when using shortcut icons from
the desktop. doesn't do it everytime but has spells of repted crashes then
will work a few times and repete the problem again. Event viewer post the
following error information.

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/16/2007
Time: 3:51:09 PM
User: N/A
Computer: HAL
Description:
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module
urlmon.dll, version 6.0.2900.3231, fault address 0x0003b5ce.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 75 72 6c 6d 6f in urlmo
0038: 6e 2e 64 6c 6c 20 36 2e n.dll 6.
0040: 30 2e 32 39 30 30 2e 33 0.2900.3
0048: 32 33 31 20 61 74 20 6f 231 at o
0050: 66 66 73 65 74 20 30 30 ffset 00
0058: 30 33 62 35 63 65 0d 0a 03b5ce..

Anyone know of a solution to this?
 
"zcarp" <zcarp@discussions.microsoft.com> wrote:

> For several weeks internet explorer crashes when using shortcut icons from
> the desktop. doesn't do it everytime but has spells of repted crashes then
> will work a few times and repete the problem again.

Applies to the faulting module urlmon.dll as well:
http://support.microsoft.com/kb/942367/en-us

--
d-d
 
"zcarp" wrote:

> For several weeks internet explorer crashes when using shortcut icons from
> the desktop. doesn't do it everytime but has spells of repted crashes then
> will work a few times and repete the problem again. Event viewer post the
> following error information.
>
> Event Type: Error
> Event Source: Application Error
> Event Category: None
> Event ID: 1000
> Date: 12/16/2007
> Time: 3:51:09 PM
> User: N/A
> Computer: HAL
> Description:
> Faulting application iexplore.exe, version 6.0.2900.2180, faulting module
> urlmon.dll, version 6.0.2900.3231, fault address 0x0003b5ce.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 41 70 70 6c 69 63 61 74 Applicat
> 0008: 69 6f 6e 20 46 61 69 6c ion Fail
> 0010: 75 72 65 20 20 69 65 78 ure iex
> 0018: 70 6c 6f 72 65 2e 65 78 plore.ex
> 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
> 0028: 30 30 2e 32 31 38 30 20 00.2180
> 0030: 69 6e 20 75 72 6c 6d 6f in urlmo
> 0038: 6e 2e 64 6c 6c 20 36 2e n.dll 6.
> 0040: 30 2e 32 39 30 30 2e 33 0.2900.3
> 0048: 32 33 31 20 61 74 20 6f 231 at o
> 0050: 66 66 73 65 74 20 30 30 ffset 00
> 0058: 30 33 62 35 63 65 0d 0a 03b5ce..
>
> Anyone know of a solution to this?


Do you have any third-party toolbars install, have a look in the Add/Remove
Programs and see if there is any toolbar there and uninstall it then run Disk
Clean up and see if the issue will resolve.

Open a run command and type in:
regsvr32 urlmon.dll click [OK] and Reboot after the successful message for
registering the Dll appear.

If you don't have the above try this:

*Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256


Then open a run command and type in:
iexplorer /rereg click [OK] and let it run then Reboot/Restart your
machine, does it help?.

Or open a run command again and type in:
sfc /scannow click [OK] and let it run then Reboot your machine.


Internet Explorer stops responding or shuts down when it downloads a
compressed metadata assembly
http://support.microsoft.com/kb/841237
HTH.
nass
---
http://www.nasstec.co.uk
 
Thank you, will give this a try

"Detlev Dreyer" wrote:

> "zcarp" <zcarp@discussions.microsoft.com> wrote:
>
> > For several weeks internet explorer crashes when using shortcut icons from
> > the desktop. doesn't do it everytime but has spells of repted crashes then
> > will work a few times and repete the problem again.
>
> Applies to the faulting module urlmon.dll as well:
> http://support.microsoft.com/kb/942367/en-us
>
> --
> d-d
>
 
Thank you, have tried some of your suggestions prior to post with no luck,
but you have offered some things I haven't thought of yet, will give those a
try.

PS: it is a funny problem in that you think its fixed because everything
starts to work then out of nowhere it begins to fault again, feels like a
virus but I've run three different virus models and none have found problems,
so I will continue to repair. I want to try every thing before the dreaded
formatting the hard drive.
"nass" wrote:

>
>
> "zcarp" wrote:
>
> > For several weeks internet explorer crashes when using shortcut icons from
> > the desktop. doesn't do it everytime but has spells of repted crashes then
> > will work a few times and repete the problem again. Event viewer post the
> > following error information.
> >
> > Event Type: Error
> > Event Source: Application Error
> > Event Category: None
> > Event ID: 1000
> > Date: 12/16/2007
> > Time: 3:51:09 PM
> > User: N/A
> > Computer: HAL
> > Description:
> > Faulting application iexplore.exe, version 6.0.2900.2180, faulting module
> > urlmon.dll, version 6.0.2900.3231, fault address 0x0003b5ce.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> > Data:
> > 0000: 41 70 70 6c 69 63 61 74 Applicat
> > 0008: 69 6f 6e 20 46 61 69 6c ion Fail
> > 0010: 75 72 65 20 20 69 65 78 ure iex
> > 0018: 70 6c 6f 72 65 2e 65 78 plore.ex
> > 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
> > 0028: 30 30 2e 32 31 38 30 20 00.2180
> > 0030: 69 6e 20 75 72 6c 6d 6f in urlmo
> > 0038: 6e 2e 64 6c 6c 20 36 2e n.dll 6.
> > 0040: 30 2e 32 39 30 30 2e 33 0.2900.3
> > 0048: 32 33 31 20 61 74 20 6f 231 at o
> > 0050: 66 66 73 65 74 20 30 30 ffset 00
> > 0058: 30 33 62 35 63 65 0d 0a 03b5ce..
> >
> > Anyone know of a solution to this?
>
>
> Do you have any third-party toolbars install, have a look in the Add/Remove
> Programs and see if there is any toolbar there and uninstall it then run Disk
> Clean up and see if the issue will resolve.
>
> Open a run command and type in:
> regsvr32 urlmon.dll click [OK] and Reboot after the successful message for
> registering the Dll appear.
>
> If you don't have the above try this:
>
> *Click Start >> Control Panel >> Double click Network and Internet
> Connections >> Double click Internet Options.
> On the IE properties windows you will see these Tabs:
> General | Security | Privacy | Content | Connections | Programs |
> Advanced
> Under General Tab clear your History, Internet Files and Cookies.
> Then click on Advanced tab and scroll down to under the Browsing Option:
> [&] Browsing
> [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
> Then click on Programs Tab and click Manage Add-Ons and Disable all non
> Verified Add-Ons (You should Renable them later one-by-one and see the
> culprit and update it or remove it.
> How to manage Add-Ons:
> http://support.microsoft.com/kb/883256
>
>
> Then open a run command and type in:
> iexplorer /rereg click [OK] and let it run then Reboot/Restart your
> machine, does it help?.
>
> Or open a run command again and type in:
> sfc /scannow click [OK] and let it run then Reboot your machine.
>
>
> Internet Explorer stops responding or shuts down when it downloads a
> compressed metadata assembly
> http://support.microsoft.com/kb/841237
> HTH.
> nass
> ---
> http://www.nasstec.co.uk
 
Same problem here exactly! It started with one of the last 2 or 3 IE 6
updates. Ocurring on 3 different PCs with XP Pro and auto update enabled
(should know better!). My fix was to replace -urlmon.dll version 3231-
(604kb, 10/11/2007) with -urlmon.dll version 2180- (587kb, 8/4/2004).
This stopped the problem dead on all 3 machines. Now however MS auto
update is nagging about putting the last 6 or so IE fixes back on the
PCs........ Been sending error report to MS with every ocurance, but no
relevent response! SURPRISE.....
 
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