IE Application Error

  • Thread starter Thread starter Eric Robichaud
  • Start date Start date
E

Eric Robichaud

WinXP SP2
IE: 6.0.2900.2180.xpsp_sp2_qfe.070227-2300

For about the past month I have been recieving the following error when I
try to open websites:

The instruction at "0x7e21b5ce" referenced memory at "0x001e4cc4". The
memory could not be "read".

I have unchecked "use 3rd party browser extensions" and all current updates
are done. I have even tried uninstalling the recent update Windows XP
(KB942615) (going by a similar artical posted by Jeffrey Walton)
I have not received the Hotfix (Artical ID: 942367) via email and It's my
next step

Most of the time I do not have not issue, but on occasion the error will pop
up and if I select either "OK" or "Cancel", ALL Internet windows will close.
Some sites i can't get to at all. (Dell's Premier login page) Others if I
get the message, leave it alone and open another window, I can continue.

This has been more of an annoyance to me for about a month (yes prior to the
updates on 12/11)
Now this is happening on at least 3 PCs in our firm (exact same error)

Any thoughts would be greatly appreciated,

Eric Robichaud
MCP, MCSE
 
Internet Explorer stops responding, stops working, or restarts:
http://support.microsoft.com/gp/pc_ie_intro
--
helpful? click "Yes" button. Voting helps the web interface.
Holiday Lights: http://www.geocities.com/marfer_mvp/Xmaslgt.zip
Mark L. Ferguson



"Eric Robichaud" wrote:

> WinXP SP2
> IE: 6.0.2900.2180.xpsp_sp2_qfe.070227-2300
>
> For about the past month I have been recieving the following error when I
> try to open websites:
>
> The instruction at "0x7e21b5ce" referenced memory at "0x001e4cc4". The
> memory could not be "read".
>
> I have unchecked "use 3rd party browser extensions" and all current updates
> are done. I have even tried uninstalling the recent update Windows XP
> (KB942615) (going by a similar artical posted by Jeffrey Walton)
> I have not received the Hotfix (Artical ID: 942367) via email and It's my
> next step
>
> Most of the time I do not have not issue, but on occasion the error will pop
> up and if I select either "OK" or "Cancel", ALL Internet windows will close.
> Some sites i can't get to at all. (Dell's Premier login page) Others if I
> get the message, leave it alone and open another window, I can continue.
>
> This has been more of an annoyance to me for about a month (yes prior to the
> updates on 12/11)
> Now this is happening on at least 3 PCs in our firm (exact same error)
>
> Any thoughts would be greatly appreciated,
>
> Eric Robichaud
> MCP, MCSE
 
"Eric Robichaud" wrote:

> WinXP SP2
> IE: 6.0.2900.2180.xpsp_sp2_qfe.070227-2300
>
> For about the past month I have been recieving the following error when I
> try to open websites:
>
> The instruction at "0x7e21b5ce" referenced memory at "0x001e4cc4". The
> memory could not be "read".
>
> I have unchecked "use 3rd party browser extensions" and all current updates
> are done. I have even tried uninstalling the recent update Windows XP
> (KB942615) (going by a similar artical posted by Jeffrey Walton)
> I have not received the Hotfix (Artical ID: 942367) via email and It's my
> next step
>
> Most of the time I do not have not issue, but on occasion the error will pop
> up and if I select either "OK" or "Cancel", ALL Internet windows will close.
> Some sites i can't get to at all. (Dell's Premier login page) Others if I
> get the message, leave it alone and open another window, I can continue.
>
> This has been more of an annoyance to me for about a month (yes prior to the
> updates on 12/11)
> Now this is happening on at least 3 PCs in our firm (exact same error)
>
> Any thoughts would be greatly appreciated,
>
> Eric Robichaud
> MCP, MCSE

Beside the good advice by Mark, did you tried to Disable Non-verified
Add-Ons and then re-enable them one-by-one after testing to see the error
will not occur?.
Also, if you have a Third-party toolbar, you can uninstall it then reinstall
the latest version for it.
From a personal experience, if you did in the past uninstall a Security
suite and left some orphans behind it can cause such an issue, so locate the
orphans for it if you had uninstall such a security suite, you can use the
Autoruns.exe or search the Registry for LegacyDrives and remove them.
All the Java version up2date?.
http://www.java.com
Windows Script 5.6 for Windows XP and Windows 2000
http://www.microsoft.com/downloads/...43-7E4B-4622-86EB-95A22B832CAA&displaylang=en

Any error log in the Event viewer can shed some light on what's going ON.

Try to monitor the software performance as some can start to develop a
memory leakage and this can be a pain in the %% to discover and eliminate
from your system.
Also test your RAM and clean the Dust inside the case.
HTH.
nass
---
http://www.nasstec.co.uk
 
Thank you for your responces...

I was able to download and install the hotfix and edit the registry..
http://support.microsoft.com/kb/942367 (Follow these instructions)

You must submitt a request for this hotfix (free) and it will be emailed to
you.
Edit the registry as directed, then run the hotfix and reboot.


"Eric Robichaud" wrote:

> WinXP SP2
> IE: 6.0.2900.2180.xpsp_sp2_qfe.070227-2300
>
> For about the past month I have been recieving the following error when I
> try to open websites:
>
> The instruction at "0x7e21b5ce" referenced memory at "0x001e4cc4". The
> memory could not be "read".
>
> I have unchecked "use 3rd party browser extensions" and all current updates
> are done. I have even tried uninstalling the recent update Windows XP
> (KB942615) (going by a similar artical posted by Jeffrey Walton)
> I have not received the Hotfix (Artical ID: 942367) via email and It's my
> next step
>
> Most of the time I do not have not issue, but on occasion the error will pop
> up and if I select either "OK" or "Cancel", ALL Internet windows will close.
> Some sites i can't get to at all. (Dell's Premier login page) Others if I
> get the message, leave it alone and open another window, I can continue.
>
> This has been more of an annoyance to me for about a month (yes prior to the
> updates on 12/11)
> Now this is happening on at least 3 PCs in our firm (exact same error)
>
> Any thoughts would be greatly appreciated,
>
> Eric Robichaud
> MCP, MCSE
 
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