R
Ricketchu-
For the past few months, I've been constantly getting blue screens/ BSODs. My computer runs on Windows 7. The occurrences have started up again, despite my shutting the laptop down when I finish using it (which I thought was the cause of my computer troubles). My Norton Security Suite has been needing attention, but I cannot complete the disk optimization without my computer crashing and/or getting a blue screen. I've been looking up similar problems online, and from what I deduced, my laptop was having some troubles with either the memory card or RAM. Maybe I'm wrong, because when I run the Windows Memory Diagnostic (at least the standard tests), nothing is detected. Here is some of the information that Windows gave me in a popup dialogue box:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem: BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8000349F22B
BCP3: 0000000000000000
BCP4: 000000007EFA0000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem: C:\Windows\Minidump\032914-59202-01.dmp
C:\Users\Me\AppData\Local\Temp\WER-103522-0.sysdata.xml
(Me is substituting for my real name) Each time I experienced a blue screen, I copied down the information Windows displayed, and each time, everything was the same except for the files that described the problem. So I know I have a single problem that's causing all of these crashes.
Click here for some files that could be useful in diagnosing this situation. I'd greatly appreciate any and all help.
Continue reading...
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem: BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8000349F22B
BCP3: 0000000000000000
BCP4: 000000007EFA0000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem: C:\Windows\Minidump\032914-59202-01.dmp
C:\Users\Me\AppData\Local\Temp\WER-103522-0.sysdata.xml
(Me is substituting for my real name) Each time I experienced a blue screen, I copied down the information Windows displayed, and each time, everything was the same except for the files that described the problem. So I know I have a single problem that's causing all of these crashes.
Click here for some files that could be useful in diagnosing this situation. I'd greatly appreciate any and all help.
Continue reading...
