4 daysrepeated failures when attempting to install Windows 7 Platform Update KB2670838 & IE 10. I'm running Win7 Home Premium with SP1 & all current updates. Repeated attempts to install KB2670838 result in failure error 80073712.
This is a platform update required to install IE 10, which will also not install & generates error 9C57.
Repeated attempts have been made to install KB2670838 using Windows update and manual update. Troubleshooting tools (Fix-It) have been run multiple times with results stating errors have been found & fixed. Text reporting the
fixes made is shown below, & is identical on every occasion:
· Potential Windows Update Database error detected 0x80073712 - fixed
· Windows Update components must be repaired - fixed
· Problem with Background Intelligent Transfer Service (BITS) - fixed
I then retry the install and am told the update was successfully installed.
When I check update status, the update is not listed.
Restart, Check for Updates and KB2670838 is again listed as a required update.
I even purchased software which was advertised to fix the problem. It did not.
HELP!!
View this thread
This is a platform update required to install IE 10, which will also not install & generates error 9C57.
Repeated attempts have been made to install KB2670838 using Windows update and manual update. Troubleshooting tools (Fix-It) have been run multiple times with results stating errors have been found & fixed. Text reporting the
fixes made is shown below, & is identical on every occasion:
· Potential Windows Update Database error detected 0x80073712 - fixed
· Windows Update components must be repaired - fixed
· Problem with Background Intelligent Transfer Service (BITS) - fixed
I then retry the install and am told the update was successfully installed.
When I check update status, the update is not listed.
Restart, Check for Updates and KB2670838 is again listed as a required update.
I even purchased software which was advertised to fix the problem. It did not.
HELP!!
View this thread