HP P3005 PCL6 printer driver

  • Thread starter Thread starter Dean
  • Start date Start date
D

Dean

Hi,

I was just curious if anyone has had experience troubleshooting print
spooler issues with the HP P3005 print driver installed on a 2003 SP1 Ent
server?

What happens is the spooler service crashes or the server blue screens.
This happened after I loaded the 3005 driver. I did notice in the registry
at HKLM\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT
x86\Print Processors that there is a new key now called HPZPP4wm. It has a
dll in there called hpzpp4wm.dll. I know that this is not a good thing for
this to be loaded in the registry but I'm just curious if anyone has this
driver loaded and what your experience is.

TIA,
Dean
 
what is the reason of the BSOD ?

--
Cordialement,
Mathieu CHATEAU
http://lordoftheping.blogspot.com


"Dean" <Dean@discussions.microsoft.com> wrote in message
news:56952AF2-0542-4B8D-A134-2711FB029A37@microsoft.com...
> Hi,
>
> I was just curious if anyone has had experience troubleshooting print
> spooler issues with the HP P3005 print driver installed on a 2003 SP1 Ent
> server?
>
> What happens is the spooler service crashes or the server blue screens.
> This happened after I loaded the 3005 driver. I did notice in the
> registry
> at HKLM\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT
> x86\Print Processors that there is a new key now called HPZPP4wm. It has
> a
> dll in there called hpzpp4wm.dll. I know that this is not a good thing
> for
> this to be loaded in the registry but I'm just curious if anyone has this
> driver loaded and what your experience is.
>
> TIA,
> Dean
 
Mathieu,

After some debugging, the dll file from the print driver is referenced in
Dr. Watson as a cause of the stop error which is the generic 0x00000050.

"Mathieu CHATEAU" wrote:

> what is the reason of the BSOD ?
>
> --
> Cordialement,
> Mathieu CHATEAU
> http://lordoftheping.blogspot.com
>
>
> "Dean" <Dean@discussions.microsoft.com> wrote in message
> news:56952AF2-0542-4B8D-A134-2711FB029A37@microsoft.com...
> > Hi,
> >
> > I was just curious if anyone has had experience troubleshooting print
> > spooler issues with the HP P3005 print driver installed on a 2003 SP1 Ent
> > server?
> >
> > What happens is the spooler service crashes or the server blue screens.
> > This happened after I loaded the 3005 driver. I did notice in the
> > registry
> > at HKLM\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT
> > x86\Print Processors that there is a new key now called HPZPP4wm. It has
> > a
> > dll in there called hpzpp4wm.dll. I know that this is not a good thing
> > for
> > this to be loaded in the registry but I'm just curious if anyone has this
> > driver loaded and what your experience is.
> >
> > TIA,
> > Dean
>
>
 
do you have a memory dump (memory.dmp) ?

--
Cordialement,
Mathieu CHATEAU
http://lordoftheping.blogspot.com


"Dean" <Dean@discussions.microsoft.com> wrote in message
news:A87B8A0F-657F-4076-AFE8-D441540AD5CB@microsoft.com...
> Mathieu,
>
> After some debugging, the dll file from the print driver is referenced in
> Dr. Watson as a cause of the stop error which is the generic 0x00000050.
>
> "Mathieu CHATEAU" wrote:
>
>> what is the reason of the BSOD ?
>>
>> --
>> Cordialement,
>> Mathieu CHATEAU
>> http://lordoftheping.blogspot.com
>>
>>
>> "Dean" <Dean@discussions.microsoft.com> wrote in message
>> news:56952AF2-0542-4B8D-A134-2711FB029A37@microsoft.com...
>> > Hi,
>> >
>> > I was just curious if anyone has had experience troubleshooting print
>> > spooler issues with the HP P3005 print driver installed on a 2003 SP1
>> > Ent
>> > server?
>> >
>> > What happens is the spooler service crashes or the server blue screens.
>> > This happened after I loaded the 3005 driver. I did notice in the
>> > registry
>> > at HKLM\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT
>> > x86\Print Processors that there is a new key now called HPZPP4wm. It
>> > has
>> > a
>> > dll in there called hpzpp4wm.dll. I know that this is not a good thing
>> > for
>> > this to be loaded in the registry but I'm just curious if anyone has
>> > this
>> > driver loaded and what your experience is.
>> >
>> > TIA,
>> > Dean
>>
>>
 
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