HP Deskjet 935 C

[Ritter197]

I have a HP Deskjet 935C printer which has always worked fine in both Black

and White print and in Color.



Today I wanted to print a color document and it always shows in the preview

as a black and white document (which it is not).



It also prints it as Black and White. Yet , I checked all on the printer and

it is set for Best quality Color and I just cannot figure out why the

preview shows it always in black and white.



I have a newer Epson and it shows and prints it fine in color. So the

document is OK. It is something on the HP printer, but I cannot figure what.



Any ideas?

 

[Elmo]

Ritter197 wrote:

> I have a HP Deskjet 935C printer which has always worked fine in both

> Black and White print and in Color.

>

> Today I wanted to print a color document and it always shows in the

> preview as a black and white document (which it is not).

>

> It also prints it as Black and White. Yet , I checked all on the printer

> and it is set for Best quality Color and I just cannot figure out why

> the preview shows it always in black and white.

>

> I have a newer Epson and it shows and prints it fine in color. So the

> document is OK. It is something on the HP printer, but I cannot figure

> what.

>

> Any ideas?



In Properties, Advanced, make sure "Print in Grayscale" is deselected.

Also try the Factory Settings button.



--

Joe =o)

 

[Ritter197]

I see in the above printer no such option in the Advanced option nor do I

see on the printer a return to factory settings. Sorry.



"Elmo" wrote in message

news:#FeSOoD3KHA.4332@TK2MSFTNGP02.phx.gbl...

> Ritter197 wrote:

>> I have a HP Deskjet 935C printer which has always worked fine in both

>> Black and White print and in Color.

>>

>> Today I wanted to print a color document and it always shows in the

>> preview as a black and white document (which it is not).

>>

>> It also prints it as Black and White. Yet , I checked all on the printer

>> and it is set for Best quality Color and I just cannot figure out why

>> the preview shows it always in black and white.

>>

>> I have a newer Epson and it shows and prints it fine in color. So the

>> document is OK. It is something on the HP printer, but I cannot figure

>> what.

>>

>> Any ideas?

>

> In Properties, Advanced, make sure "Print in Grayscale" is deselected.

> Also try the Factory Settings button.

>

> --

> Joe =o)

 

[Unknown]

Did you right click on your printer, select properties, and color

management?

"Ritter197" wrote in message

news:eVtZ7CK3KHA.3844@TK2MSFTNGP05.phx.gbl...

>I see in the above printer no such option in the Advanced option nor do I

>see on the printer a return to factory settings. Sorry.

>

> "Elmo" wrote in message

> news:#FeSOoD3KHA.4332@TK2MSFTNGP02.phx.gbl...

>> Ritter197 wrote:

>>> I have a HP Deskjet 935C printer which has always worked fine in both

>>> Black and White print and in Color.

>>>

>>> Today I wanted to print a color document and it always shows in the

>>> preview as a black and white document (which it is not).

>>>

>>> It also prints it as Black and White. Yet , I checked all on the printer

>>> and it is set for Best quality Color and I just cannot figure out why

>>> the preview shows it always in black and white.

>>>

>>> I have a newer Epson and it shows and prints it fine in color. So the

>>> document is OK. It is something on the HP printer, but I cannot figure

>>> what.

>>>

>>> Any ideas?

>>

>> In Properties, Advanced, make sure "Print in Grayscale" is deselected.

>> Also try the Factory Settings button.

>>

>> --

>> Joe =o)

>

 

[db]

perhaps, the color ink

is low.



however, you really

should look for a

solution at the hp

website.



perhaps there is an

update available.



--



db·´¯`·...¸>

DatabaseBen, Retired Professional

- Systems Analyst

- Database Developer

- Accountancy

- Veteran of the Armed Forces

- Microsoft Partner

- @hotmail.com

~~~~~~~~~~"share the nirvana" - dbZen



>

>



"Ritter197" wrote in message news:O3oFaWD3KHA.5588@TK2MSFTNGP06.phx.gbl...

> I have a HP Deskjet 935C printer which has always worked fine in both Black and White print and in Color.

>

> Today I wanted to print a color document and it always shows in the preview as a black and white document (which it is not).

>

> It also prints it as Black and White. Yet , I checked all on the printer and it is set for Best quality Color and I just cannot

> figure out why the preview shows it always in black and white.

>

> I have a newer Epson and it shows and prints it fine in color. So the document is OK. It is something on the HP printer, but I

> cannot figure what.

>

> Any ideas?

 

[Elmo]

Ritter197 wrote:

> I see in the above printer no such option in the Advanced option nor do

> I see on the printer a return to factory settings. Sorry.

>

> "Elmo" wrote in message

> news:#FeSOoD3KHA.4332@TK2MSFTNGP02.phx.gbl...

>> Ritter197 wrote:

>>> I have a HP Deskjet 935C printer which has always worked fine in both

>>> Black and White print and in Color.

>>>

>>> Today I wanted to print a color document and it always shows in the

>>> preview as a black and white document (which it is not).

>>>

>>> It also prints it as Black and White. Yet , I checked all on the printer

>>> and it is set for Best quality Color and I just cannot figure out why

>>> the preview shows it always in black and white.

>>>

>>> I have a newer Epson and it shows and prints it fine in color. So the

>>> document is OK. It is something on the HP printer, but I cannot figure

>>> what.

>>>

>>> Any ideas?

>>

>> In Properties, Advanced, make sure "Print in Grayscale" is deselected.

>> Also try the Factory Settings button.



Maybe I misread some part of the following:



http://h10032.www1.hp.com/ctg/Manual/bpd07427.pdf



Page 7



--

Joe =o)