HP 1610 and/or 4315 all in one printers wont complete reinstallprocess

  • Thread starter Thread starter meteore
  • Start date Start date
M

meteore

Hi,



I tried to reinstall all software for the above after following all

solutions from HP website.



The software installs up to 96% and then hangs there for both printers



I do not know what is causing this problem. The printers will still

print, but the icon HP printer solution does not detect printer and

therefore I cannot scan a document to email or detect ink levels.



Has anybody had the same problem and what did you do about it?



I think if I reinstalled all vista software cleanly and made a clean

boot this would solve problem. This process would be timely and I want

to avoid this.



Roger
 
HP 1610 and/or 4315 all in one printers wont complete reinstall process

I think I would use the tool on hp site to completely remove HP drivers,

disconnect your printers, reboot the PC, reinstall latest drivers/software

from HP site following HP installation procedure, which useually means

installing their software only connecting the printer when instructed during

the process.



"meteore" wrote in message

news:700faa85-03b6-4cda-af94-f68ab10e4ba8@a18g2000yqc.googlegroups.com...

> Hi,

>

> I tried to reinstall all software for the above after following all

> solutions from HP website.

>

> The software installs up to 96% and then hangs there for both printers

>

> I do not know what is causing this problem. The printers will still

> print, but the icon HP printer solution does not detect printer and

> therefore I cannot scan a document to email or detect ink levels.

>

> Has anybody had the same problem and what did you do about it?

>

> I think if I reinstalled all vista software cleanly and made a clean

> boot this would solve problem. This process would be timely and I want

> to avoid this.

>

> Roger
 
-I have d\l all software from HP site, followed their instructions, by

using msconfig etc. Same result occurs. Hangs at 96%.



Roger
 
HP 1610 and/or 4315 all in one printers wont complete reinstall process

"meteore" wrote in message

news:359e0e82-45b5-496d-bbbc-637e09209838@o30g2000yqb.googlegroups.com...

> -I have d\l all software from HP site, followed their instructions, by

> using msconfig etc. Same result occurs. Hangs at 96%.

>

> Roger



Roger. Try this. Download and save the installation file. After it's

done, right click on the file and select "Run as Administrator." At this

stage you have nothing to lose.

--





"Don't pick a fight with an old man.

If he is too old to fight, he'll just kill you."
 
Problem resolved to my satisfaction.





I went to ms config and followed hp instructions and then opened d\l

file for about the twentieth time and pressed the remove software and

the program started to install software for both printers, even though

one of them was closed. By some fluke the programs for both were

installed at the same time.



The icon now detects both printers. The only thing missing are the

other icons which came with the program, which I do not need.



I think there is a problem with the HP file software and it needs

some more work for Vista...



Roger
 
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