Hi everyone,
I'm really stuck here with my HP dv7t-7200 laptop.. I'm running Windows 8 Pro (64-bit) & after a Windows Update reboot, I can't get to the start screen. The spinning balls continue for hours & hours. I know there's a recent restore point that I can
restore to, but I'm having trouble accomplishing this..
My laptop has a RAID array, so I need to load the storage driver in order for the Windows Recovery Environment to be able to see the hard drives. I don't see any options for doing this, can someone please help..? Here's where I'm at step-by-step:
1) Boot from Windows 8 DVD
2) Choose "Repair this computer"
3) Choose "Troubleshoot"
4) Choose "Advanced Options"
5) Choose "System Restore"
Step (5) gives an error message : "To use System Restore, you must specify which Windows installation to restore. Restart this computer, select an operating system, and then select System Restore"
I believe this is occurring b/c
Windows, as booted from DVD, can't see the logical hard drive. If I could figure out how to load the Intel storage driver from USB, I think Window-on-DVD would be able to find the restore point on my hard drive. In Windows 7 Recovery, there's an option to
"Load drivers" during a repair operation. Where is this option in Windows 8?
Here are further troubleshooting steps I tried, based on Internet search results:
A) How do I mount the USB stick (which has the RAID driver for the laptop)? The following link is old, but the steps work. I stopped after step 6.
Internet search : windows command prompt mount usb
http://www.ehow.com/how_8541121_mount-usb-drives-windows-xp.html
B) After navigating to the mounted USB drive & appropriate folder, how do I load the RAID driver for the laptop? The following link suggests to use pnputil.exe, but this program won't run in my Windows 8 DVD recovery environment command prompt.
In any case, is it true that if & when I'm finally able to load the RAID driver, then DISKPART should be able to mount the drive & System Restore should see the Windows installation & offer to repair it?
Internet search: load windows drivers from command prompt
http://superuser.com/questions/531594/windows-how-to-install-driver-from-recovery-command-prompt
Any help appreciated,
Thanks,
Brad
View the full article
I'm really stuck here with my HP dv7t-7200 laptop.. I'm running Windows 8 Pro (64-bit) & after a Windows Update reboot, I can't get to the start screen. The spinning balls continue for hours & hours. I know there's a recent restore point that I can
restore to, but I'm having trouble accomplishing this..
My laptop has a RAID array, so I need to load the storage driver in order for the Windows Recovery Environment to be able to see the hard drives. I don't see any options for doing this, can someone please help..? Here's where I'm at step-by-step:
1) Boot from Windows 8 DVD
2) Choose "Repair this computer"
3) Choose "Troubleshoot"
4) Choose "Advanced Options"
5) Choose "System Restore"
Step (5) gives an error message : "To use System Restore, you must specify which Windows installation to restore. Restart this computer, select an operating system, and then select System Restore"
I believe this is occurring b/c
Windows, as booted from DVD, can't see the logical hard drive. If I could figure out how to load the Intel storage driver from USB, I think Window-on-DVD would be able to find the restore point on my hard drive. In Windows 7 Recovery, there's an option to
"Load drivers" during a repair operation. Where is this option in Windows 8?
Here are further troubleshooting steps I tried, based on Internet search results:
A) How do I mount the USB stick (which has the RAID driver for the laptop)? The following link is old, but the steps work. I stopped after step 6.
Internet search : windows command prompt mount usb
http://www.ehow.com/how_8541121_mount-usb-drives-windows-xp.html
B) After navigating to the mounted USB drive & appropriate folder, how do I load the RAID driver for the laptop? The following link suggests to use pnputil.exe, but this program won't run in my Windows 8 DVD recovery environment command prompt.
In any case, is it true that if & when I'm finally able to load the RAID driver, then DISKPART should be able to mount the drive & System Restore should see the Windows installation & offer to repair it?
Internet search: load windows drivers from command prompt
http://superuser.com/questions/531594/windows-how-to-install-driver-from-recovery-command-prompt
Any help appreciated,
Thanks,
Brad
View the full article