Below is my question. When I submit it I keep being referred to a page which is "not available".
Summary: I cannot install Windows 7 updates. Is the problem a missing “COMPONENTS” subkey in my registry (see below)?
Help!!!
I am running a licensed verified Windows 7 Professional OS on a Thinkpad w520.
Avast is my security program.
I have several problems updating
1. Windows 7 updating program tells me there are updates, shows a list, then runs but fails to install updates
2. I am notified regularly by other programs that there are updates and when I select “update” they fail do do anything.
These include Java, Avast, and Thinkvantage programs. When I try to update Java I get a message:
“The feature you are trying to use in on a network resource that is unavailable” and reports error 1714.
I have read the document at http://support.microsoft.com/kb/2509997[/COLOR] titled “Unable to install updates in Windows Vista, Windows
I 7, Windows Server 2008 and Windows Server 2008 R2” and have worked through Methods.
Method 1 did not work
Method 2 did not work and after running the checksur and checksurpersist both logs showed:
Found 2 errors
CBS MUM Corrupt Total count: 2
Unavailable repair files:
servicingpackagesMicrosoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicingpackagesMicrosoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicingpackagesMicrosoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
servicingpackagesMicrosoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
These did not seem relevant
Method 3 ran the scan and gave the message “Windows resource screen did not find any integrity violations” and the install again failed.
Method 4 did ran but did not enable the updates
Method 5 says to look for “HKEY_LOCAL_MACHINECOMPONENTSCOMPONENTS” in the registry.
I do not have a subdirectory “COMPONENTS” under HKEY_LOCAL_MACHINE in my registry.
Is my problem that I am missing this COMPONENTS key? Please help
View this thread
Summary: I cannot install Windows 7 updates. Is the problem a missing “COMPONENTS” subkey in my registry (see below)?
Help!!!
I am running a licensed verified Windows 7 Professional OS on a Thinkpad w520.
Avast is my security program.
I have several problems updating
1. Windows 7 updating program tells me there are updates, shows a list, then runs but fails to install updates
2. I am notified regularly by other programs that there are updates and when I select “update” they fail do do anything.
These include Java, Avast, and Thinkvantage programs. When I try to update Java I get a message:
“The feature you are trying to use in on a network resource that is unavailable” and reports error 1714.
I have read the document at http://support.microsoft.com/kb/2509997[/COLOR] titled “Unable to install updates in Windows Vista, Windows
I 7, Windows Server 2008 and Windows Server 2008 R2” and have worked through Methods.
Method 1 did not work
Method 2 did not work and after running the checksur and checksurpersist both logs showed:
Found 2 errors
CBS MUM Corrupt Total count: 2
Unavailable repair files:
servicingpackagesMicrosoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicingpackagesMicrosoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicingpackagesMicrosoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
servicingpackagesMicrosoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
These did not seem relevant
Method 3 ran the scan and gave the message “Windows resource screen did not find any integrity violations” and the install again failed.
Method 4 did ran but did not enable the updates
Method 5 says to look for “HKEY_LOCAL_MACHINECOMPONENTSCOMPONENTS” in the registry.
I do not have a subdirectory “COMPONENTS” under HKEY_LOCAL_MACHINE in my registry.
Is my problem that I am missing this COMPONENTS key? Please help
View this thread