how can i speak to someone regarding reactivating my windows 7

AWS

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FPCH Owner
Joined
Nov 19, 2003
Messages
10,976
Location
Florida U.S.A.
I have installed a SSD Hard Drive and new memory to my desktop PC. Now Microsoft has blocked my GENUINE copy of Window 7 from activating, I fully understand the reason for this. My problem is the auto
verification + the activate by phone are no good to me as they just say the copy is blocked and there is no option to speak with any Human no matter what telephone number I try. I refuse to by yet another coy of this ever changing software and intend
to go as far away from anything Microsoft related as possible if I cant get to verify this copy.
I would appreciate any help I can get to resolve this problem ....

Ive been asked to post this information ...
Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data--&gt
Validation Code: 0Cached Online Validation Code: 0x0Windows Product Key: *****-*****-Q6YWF-3BPYT-WXQ4YWindows Product Key Hash: 2J3pZUGNTANFIGmi08v80YxTeuM=Windows Product ID: 00426-068-3297095-86029Windows Product ID Type: 5Windows License Type: RetailWindows OS version: 6.1.7601.2.00010100.1.0.001ID: {9BB0F251-A495-4964-BD19-811BD2113221}(1)Is Admin: YesTestCab: 0x0LegitcheckControl ActiveX: N/A, hr = 0x80070002Signed By: N/A, hr = 0x80070002Product Name: Windows 7 UltimateArchitecture: 0x00000000Build lab: 7601.win7sp1_gdr.120830-0333TTS Error: Validation Diagnostic: Resolution Status: N/A
Vista WgaER Data--&gtThreatID(s): N/A, hr = 0x80070002Version: N/A, hr = 0x80070002
Windows XP Notifications Data--&gtCached Result: N/A, hr = 0x80070002File Exists: NoVersion: N/A, hr = 0x80070002WgaTray.exe Signed By: N/A, hr = 0x80070002WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data--&gtCached Result: N/A, hr = 0x80070002Version: N/A, hr = 0x80070002OGAExec.exe Signed By: N/A, hr = 0x80070002OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data--&gtOffice Status: 103 Blocked VLKMicrosoft Office Professional Plus 2007 - 103 Blocked VLKOGA Version: N/A, 0x80070002Signed By: N/A, hr = 0x80070002Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data--&gtProxy settings: N/AUser Agent: Mozilla/4.0 (compatible MSIE 8.0 Win32)Default Browser: C:Program FilesInternet Exploreriexplore.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: Allowed
File Scan Data--&gt
Other data--&gtOffice Details: &ltGenuineResults&gt&ltMachineData&gt&ltUGUID&gt{9BB0F251-A495-4964-BD19-811BD2113221}&lt/UGUID&gt&ltVersion&gt1.9.0027.0&lt/Version&gt&ltOS&gt6.1.7601.2.00010100.1.0.001&lt/OS&gt&ltArchitecture&gtx32&lt/Architecture&gt&ltPKey&gt*****-*****-*****-*****-WXQ4Y&lt/PKey&gt&ltPID&gt00426-068-3297095-86029&lt/PID&gt&ltPIDType&gt5&lt/PIDType&gt&ltSID&gtS-1-5-21-778910670-1110186831-78334047&lt/SID&gt&ltSYSTEM&gt&ltManufacturer&gtGigabyte
Technology Co., Ltd.&lt/Manufacturer&gt&ltModel&gtZ68A-D3H-B3&lt/Model&gt&lt/SYSTEM&gt&ltBIOS&gt&ltManufacturer&gtAward Software International, Inc.&lt/Manufacturer&gt&ltVersion&gtF4&lt/Version&gt&ltSMBIOSVersion major="2" minor="4"/&gt&ltDate&gt20110506000000.000000+000&lt/Date&gt&lt/BIOS&gt&ltHWID&gtC6573207018400FE&lt/HWID&gt&ltUserLCID&gt0809&lt/UserLCID&gt&ltSystemLCID&gt0409&lt/SystemLCID&gt&ltTimeZone&gtGMT
Standard Time(GMT+00:00)&lt/TimeZone&gt&ltiJoin&gt0&lt/iJoin&gt&ltSBID&gt&ltstat&gt3&lt/stat&gt&ltmsppid&gt&lt/msppid&gt&ltname&gt&lt/name&gt&ltmodel&gt&lt/model&gt&lt/SBID&gt&ltOEM/&gt&ltGANotification/&gt&lt/MachineData&gt&ltSoftware&gt&ltOffice&gt&ltResult&gt103&lt/Result&gt&ltProducts&gt&ltProduct GUID="{90120000-0011-0000-0000-0000000FF1CE}"&gt&ltLegitResult&gt103&lt/LegitResult&gt&ltName&gtMicrosoft
Office Professional Plus 2007&lt/Name&gt&ltVer&gt12&lt/Ver&gt&ltVal&gtACD7202654E586&lt/Val&gt&ltHash&gtfFic3JgCreGGRxyF8uMWB4R4Jcg=&lt/Hash&gt&ltPid&gt89409-707-1528066-65524&lt/Pid&gt&ltPidType&gt14&lt/PidType&gt&lt/Product&gt&lt/Products&gt&ltApplications&gt&ltApp Id="15" Version="12" Result="103"/&gt&ltApp Id="16"
Version="12" Result="103"/&gt&ltApp Id="18" Version="12" Result="103"/&gt&ltApp Id="19" Version="12" Result="103"/&gt&ltApp Id="1A" Version="12" Result="103"/&gt&ltApp Id="1B" Version="12" Result="103"/&gt&ltApp Id="44" Version="12" Result="103"/&gt&lt/Applications&gt&lt/Office&gt&lt/Software&gt&lt/GenuineResults&gt

Spsys.log Content: 0x80070002
Licensing Data--&gtSoftware licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate editionDescription: Windows Operating System - Windows(R) 7, RETAIL channelActivation ID: a0cde89c-3304-4157-b61c-c8ad785d1fadApplication ID: 55c92734-d682-4d71-983e-d6ec3f16059fExtended PID: 00426-00172-068-329709-00-2057-7600.0000-0022013Installation ID: 007974399345970644424593069766262393975354826555450343Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340Partial Product Key: WXQ4YLicense Status: Initial grace periodTime remaining: 28500 minute(s) (19 day(s))Remaining Windows rearm count: 4Trusted time: 13/01/2013 21:30:46
Windows Activation Technologies--&gtHrOffline: 0x00000000HrOnline: 0x00000000HealthStatus: 0x0000000000000000Event Time Stamp: 1:9:2013 14:37ActiveX: Registered, Version: 7.1.7600.16395Admin Service: Registered, Version: 7.1.7600.16395HealthStatus Bitmask Output:

HWID Data--&gtHWID Hash Current: OAAAAAIABAABAAEAAQADAAAAAQABAAEA6GH4qmRVljBiNErdPkJyOG7hvBv+rIqbzppBJ4pALnM=
OEM Activation 1.0 Data--&gtN/A
OEM Activation 2.0 Data--&gtBIOS valid for OA 2.0: yes, but no SLIC tableWindows marker version: N/AOEMID and OEMTableID Consistent: N/ABIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC GBT GBTUACPI FACP GBT GBTUACPI HPET GBT GBTUACPI MCFG GBT GBTUACPI ASPT GBT PerfTune SSPT GBT SsptHead EUDS GBT MATS GBT TAMG GBT GBT B0 SSDT INTEL PPM RCM MATS GBT



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