HelpSvc.exe

  • Thread starter Thread starter antioch
  • Start date Start date
A

antioch

Has anybody had the subject taking all their CPU time recently.
I know some reports are quite old, but in November it cropped up with
Service 2003
My computer suddenly became very active whilst the desktop was showing - I
was deciding which antispy to scan with tonight.
When I got into Task Manager I found HelpSvc.exe running at 65% - 70% along
with something else, which I didnt have time to make a note of.
A Google shows that others have noticed this happen.
It is connected with the Help and Support and was supposed to have been
fixed?????
In addition, a resolution to this is to download SP2 - I have SP2 and so do
all those who are experiencing this - from what I have read so far.
I shall wait and see if this becomes a regular and annoying problem - then
try some of the suggested solutions.
Though most seem to offer the removal via Reg Cleaning or
antimalware/antispyware downloads :-) Has MS found another backdoor method
of getting into the computer?????????
Some have tried to remove it from Task Manager but they cannot.
In my case it disappeared of its own accord when the system returned to 99%
idle and is not in the list of processes?
And I have just seen Donna B's warning of what is in this Black Tuesday
offerings. I shall sleep well tonight :-(
Rgds
Antioch
 
>Has anybody had the subject taking all their CPU time recently.
>I know some reports are quite old, but in November it cropped up with
>Service 2003
>My computer suddenly became very active whilst the desktop was showing - I
>was deciding which antispy to scan with tonight.
>When I got into Task Manager I found HelpSvc.exe running at 65% - 70% along
>with something else, which I didnt have time to make a note of.
>A Google shows that others have noticed this happen.
>It is connected with the Help and Support and was supposed to have been
>fixed?????
>In addition, a resolution to this is to download SP2 - I have SP2 and so do
>all those who are experiencing this - from what I have read so far.
>I shall wait and see if this becomes a regular and annoying problem - then
>try some of the suggested solutions.
>Though most seem to offer the removal via Reg Cleaning or
>antimalware/antispyware downloads :-) Has MS found another backdoor method
>of getting into the computer?????????
>Some have tried to remove it from Task Manager but they cannot.
>In my case it disappeared of its own accord when the system returned to 99%
>idle and is not in the list of processes?
>And I have just seen Donna B's warning of what is in this Black Tuesday
>offerings. I shall sleep well tonight :-(
>Rgds
>Antioch

It's possible something is trying to exploit the Help Service so
perhaps try requesting the patch from this KB article:
http://support.microsoft.com/kb/923214/en-us

- Thee Chicago Wolf
 
"Thee Chicago Wolf" <.@.> wrote in message
news:2vovl3dpj8bfbffkttio80lq1c5g24q8a5@4ax.com...
> >Has anybody had the subject taking all their CPU time recently.
>>I know some reports are quite old, but in November it cropped up with
>>Service 2003
>>My computer suddenly became very active whilst the desktop was showing - I
>>was deciding which antispy to scan with tonight.
>>When I got into Task Manager I found HelpSvc.exe running at 65% - 70%
>>along
>>with something else, which I didnt have time to make a note of.
>>A Google shows that others have noticed this happen.
>>It is connected with the Help and Support and was supposed to have been
>>fixed?????
>>In addition, a resolution to this is to download SP2 - I have SP2 and so
>>do
>>all those who are experiencing this - from what I have read so far.
>>I shall wait and see if this becomes a regular and annoying problem - then
>>try some of the suggested solutions.
>>Though most seem to offer the removal via Reg Cleaning or
>>antimalware/antispyware downloads :-) Has MS found another backdoor
>>method
>>of getting into the computer?????????
>>Some have tried to remove it from Task Manager but they cannot.
>>In my case it disappeared of its own accord when the system returned to
>>99%
>>idle and is not in the list of processes?
>>And I have just seen Donna B's warning of what is in this Black Tuesday
>>offerings. I shall sleep well tonight :-(
>>Rgds
>>Antioch
>
> It's possible something is trying to exploit the Help Service so
> perhaps try requesting the patch from this KB article:
> http://support.microsoft.com/kb/923214/en-us
>
> - Thee Chicago Wolf


Hello TCW
Yes I have that hot fix link plus a couple of others where the fix did not
work. So far this has not occurred again.
Looking into this a bit deeper, most happened up to two years ago?
I have not seen another past report that says this Helpsvc.exe disappeared
from TM as fast as it entered. All say it stayed there for some time and
was not removable.
As that link suggests, its sort of 'wait and see if the issue starts to
become a problem - and having seen and been effected by previous updates to
fix the fix that updated another fix, I will tread cautiously.
In any case, another Black Tuesday is upon us :-( and all of my
concentration is fixed on that.
Thank you for your reply.

Rgds
Antioch
 
>Hello TCW
>Yes I have that hot fix link plus a couple of others where the fix did not
>work. So far this has not occurred again.
>Looking into this a bit deeper, most happened up to two years ago?
>I have not seen another past report that says this Helpsvc.exe disappeared
>from TM as fast as it entered. All say it stayed there for some time and
>was not removable.
>As that link suggests, its sort of 'wait and see if the issue starts to
>become a problem - and having seen and been effected by previous updates to
>fix the fix that updated another fix, I will tread cautiously.
>In any case, another Black Tuesday is upon us :-( and all of my
>concentration is fixed on that.
>Thank you for your reply.

No problem. Hopefully it doesn't reoccur for you and give you
problems. SP3 is pretty much right around the corner so hopefully
these niggling little behaviors will be gone. Hopefully, ha ha.

- Thee Chicago Wolf
 
just wanted to know there was another person this happened to... so far it
only happened once, as far as I know.



"Thee Chicago Wolf" wrote:

> >Hello TCW
> >Yes I have that hot fix link plus a couple of others where the fix did not
> >work. So far this has not occurred again.
> >Looking into this a bit deeper, most happened up to two years ago?
> >I have not seen another past report that says this Helpsvc.exe disappeared
> >from TM as fast as it entered. All say it stayed there for some time and
> >was not removable.
> >As that link suggests, its sort of 'wait and see if the issue starts to
> >become a problem - and having seen and been effected by previous updates to
> >fix the fix that updated another fix, I will tread cautiously.
> >In any case, another Black Tuesday is upon us :-( and all of my
> >concentration is fixed on that.
> >Thank you for your reply.
>
> No problem. Hopefully it doesn't reoccur for you and give you
> problems. SP3 is pretty much right around the corner so hopefully
> these niggling little behaviors will be gone. Hopefully, ha ha.
>
> - Thee Chicago Wolf
>
 
Back
Top