HELP!!!

  • Thread starter Thread starter leonarddude
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leonarddude

I have been unable to run any programs using my CD Rom drive. Every time I
place a CD in, nothing happens...no error messages, nothing! I need to
install a program, but I can't. This is really getting frustrating!! Please
Help!!!!!!
 
"leonarddude" <leonarddude@discussions.microsoft.com> wrote in message
news:CDC412BF-5DEC-4D81-822D-1F18E5D3241C@microsoft.com...
>I have been unable to run any programs using my CD Rom drive. Every time I
> place a CD in, nothing happens...no error messages, nothing! I need to
> install a program, but I can't. This is really getting frustrating!!
> Please
> Help!!!!!!


Does the CD run in another computer? Can you browse the CD in Windows
Explorer?
 
Just putting it in and not doing anything else lets the setting at Control
Panel/AutoPlay decide what to do with those types of files. If you open the
drive in Explorer, it should show you the files on disk. If you are not
seeing any files, there is something wrong with the drive.

--
click the Ratings button. Voting helps the web interface.
http://www.microsoft.com/wn3/locales/help/help_en-us.htm see ''rate a post''
Mark L. Ferguson

"leonarddude" <leonarddude@discussions.microsoft.com> wrote in message
news:CDC412BF-5DEC-4D81-822D-1F18E5D3241C@microsoft.com...
> I have been unable to run any programs using my CD Rom drive. Every time
> I
> place a CD in, nothing happens...no error messages, nothing! I need to
> install a program, but I can't. This is really getting frustrating!!
> Please
> Help!!!!!!
 
Hi,

First see if the drive is detected ok. Open Windows Explorer and see if the
drive is listed, and if so double click it to see if the disk starts. If it
does, then all you may need to do is check autoplay settings in the control
panel.

If the drive is not listed, you'll need to check device manager to see if
there is an error loading it or the controller cable it is attached to. If
it's listed but won't play, the drive may be damaged and in need of
replacement. It's also possible that there is a buildup of dust and debris
on the drive lens, in which case a lens cleaner disk may resolve the issue.
These are available at most stores that sell CD/DVD media and are fairly
cheap.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"leonarddude" <leonarddude@discussions.microsoft.com> wrote in message
news:CDC412BF-5DEC-4D81-822D-1F18E5D3241C@microsoft.com...
>I have been unable to run any programs using my CD Rom drive. Every time I
> place a CD in, nothing happens...no error messages, nothing! I need to
> install a program, but I can't. This is really getting frustrating!!
> Please
> Help!!!!!!
 
I have a similar problem. I have a dual boot machine. The DVD/CD writer
works perfectly with Windows XP but I have never been able to complete a
program installation in Vista. It starts (after about a 10 minute wait)
and then just dies on me. I have to copy the CD to a folder using XP and
then run my installations from the folder in Vista.


--
Ormsby
 
On Wed, 28 May 2008 22:01:00 -0700, leonarddude wrote:

> I have been unable to run any programs using my CD Rom drive. Every
> time I place a CD in, nothing happens...no error messages, nothing! I
> need to install a program, but I can't. This is really getting
> frustrating!! Please Help!!!!!!

Have you ruled out a hardware problem?
 
Since it works under Windows XP and not Vista, I suspect that it's related
to
either the firmware or the device driver. I recommend visiting the vendor's
website and searching for both a firmware and driver update under the
site's support section.

Cheers,
Garrett McGowan [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
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"Ormsby" <guest@unknown-email.com> wrote in message
news:352cd516aed51b427409c17c0747e7a6@nntp-gateway.com...
>
> I have a similar problem. I have a dual boot machine. The DVD/CD writer
> works perfectly with Windows XP but I have never been able to complete a
> program installation in Vista. It starts (after about a 10 minute wait)
> and then just dies on me. I have to copy the CD to a folder using XP and
> then run my installations from the folder in Vista.
>
>
> --
> Ormsby
 
Thanks Garrett but I have already visited the LG website. There do not
appear to be any maufacturer drivers for DVD writers as I could not find
any on the website and Microsoft seem to provide them in the OS. I
installed a firmware update program from the DVD writer accompanying
disk and have run this several times but it makes no difference.

The fellow that built my PC says all he can do is to change the DVD
writer to another make to see if that makes any difference


--
Ormsby
 
Since you didn't quote the previous discussion I am not sure what
machine this is for, however LG do indeed seem to have firmware on their
site.

http://ae.lge.com/products/sidemenu/list/opticalstorage|dvdromdrive_PRD|SW_sw.jhtml


Ormsby wrote:
> Thanks Garrett but I have already visited the LG website. There do not
> appear to be any maufacturer drivers for DVD writers as I could not find
> any on the website and Microsoft seem to provide them in the OS. I
> installed a firmware update program from the DVD writer accompanying
> disk and have run this several times but it makes no difference.
>
> The fellow that built my PC says all he can do is to change the DVD
> writer to another make to see if that makes any difference
>
>
 
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