"brucegooglegroups" <brucegooglegroups@hotmail.com> wrote in message
news:a8cffdb6-d3f8-428d-bfbb-f44a53354863@p69g2000hsa.googlegroups.com...
> On Nov 15, 10:52 pm, "Brian A." <gonefish'n@afarawaylake> wrote:
>> "brucegooglegroups" <brucegooglegro...@hotmail.com> wrote in message
>>
>> news:12039835-728e-4349-8d7c-f99dbb6ae113@b36g2000hsa.googlegroups.com...
>>
>>
>>
>> > On Nov 15, 5:17 pm, "Buffalo" <E...@nada.com.invalid> wrote:
>> >> "brucegooglegroups" <brucegooglegro...@hotmail.com> wrote in message
>>
>> >>news:62fb0ae0-878d-4526-9c6e-90515e4f8ea4@n20g2000hsh.googlegroups.com...
>>
>> >> > On Nov 15, 2:27 pm, "Buffalo" <E...@nada.com.invalid> wrote:
>> >> > > "brucegooglegroups" <brucegooglegro...@hotmail.com>> Thanks for your
>> >> reply.
>> >> > > I tried to edit the msdos.sys file on the
>>
>> >> > > > computer to stop it from going into safe mode- but it didn't work.
>> >> > > > So I will try to reinstall Dell suggested trying to install Windows
>> >> > > > Xp- but I am skeptical. I have a celeron 500 on this machine, with
>> >> > > > almost 400 RAM, but I am not sure if XP will work.
>>
>> >> > > > I will have to prepare and get all the disks from the original
>> >> > > > installation.
>> >> > > > Bruce
>>
>> >> > > Don't even think about XP with your setup.
>> >> > > Don't re-install Win98 just yet.
>> >> > > Use the links Brian A. gave you.
>>
>> >> > Buffalo,
>> >> > Which link should I consult first? right now I can't use the CD rom
>> >> > drive to backup data.
>> >> > Thanks.
>> >> > Bruce
>>
>> >> Since you had the problem earlier and then it returned, I would:
>> >> First of all, remove and reseat the memory cards and the video card.
>> >> If this doesn't help,then:
>> >> If you have more than 1 stick of ram, I would try using your machine with
>> >> only one stick until you get it sorted out.
>> >> It's possible that one stick is going bad.
>> >> Make sure the cpu/fan/heatsink is fairly clean.
>> >> Read the Gary Terhune links first.
>> >> A clean boot is an easy and essential way to determine if it is a driver
>> >> problem.
>> >> Reading all the links is not the time consuming.
>> >> Hopefully if this does not help you out, others will come in and add their
>> >> expertise in Win98.
>> >> There are some great ones in this NG.
>>
>> > I am finally able to access the computer including the drivers ( and
>> > the internet) by interactively loading the drivers. I didn't load the
>> > autoexec.bat file and the config.sys file or the startup items. Do I
>> > need the autoexec and the config to be loaded each startup?
>> > Thanks.
>> > Bruce
>>
>> The autoexec.bat file and the config.sys file for the most part are not needed
>> to
>> boot successfully to Windows, however on rare occasions an application may add
>> itself
>> or a part of into one, the other or both.
>> Open both in Notepad and copy/paste the contents in a response so we can have a
>> look at them to see if there may be something out of whack.
>>
>> It appears you conducted a Step x Step boot, or you made it into Windows and
>> used
>> msconfig to either use the Diagnostic or Selective Startup. Now that you have
>> made
>> it back into Windows, to troubleshoot a bit further using msconfig if that's what
>> you
>> used:
>> Click Start > Run, type in: msconfig and press Enter.
>> Recheck any selections you have unchecked a few at a time, rebooting after each
>> change you make. If the machine boots properly then you have a good idea that the
>> items you reselected aren't the cause. Repeat the process of reselecting a few
>> and
>> rebooting until the machine fails to boot properly, then you will know that the
>> last
>> few items reselected have the cause of the issue. Remove the selections one or
>> two
>> at a time until the system boots properly, by process of elimination you will
>> pinpoint it down to the problematic entry.
>>
>> --
>>
>> Brian A. Sesko { MS MVP_Shell/User }
>> Conflicts start where information lacks.http://basconotw.mvps.org/
>>
>> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
>> How to ask a question: http://support.microsoft.com/kb/555375
>
> Hi Brian,
> I did do a step by step confirmation. The first time I did it, it
> worked and then when I restarted, I got the protection error. I tried
> it again, this time not enabling any Norton programs. But I can't seem
> to open NAV or NSW in this mode.
If you disable an app or part of, the app won't be able to start or certain
functions won't work.
>
> I have had a lot of system freezes caused by "capp not responding" in
> the past. Capp is a part of Norton.
That would be ccApp.exe which is a shared Symantec User Session file.
What version of NSW do you have installed and if NAV wasn't provided with it, which
version is it?
>
> So where I am now- if I don't load Norton, startup programs, or
> config.sys, and autoexec.bat my coomputer will boot up.
>
> However, when I try to load Norton on startup the computer won't boot.
Once booted to your normal desktop:
Click Start > Run, type in: msconfig and press Enter.
Click the Startup tab.
If any entries are unchecked, recheck them except for any lines pertaining to
Symantec/Norton.
Do Not make any other changes under any other tabs.
Click Apply > Ok and Reboot when prompted.
If you successfully boot back into Windows, reboot again to make sure it wasn't a
fluke.
If you successfully boot back into Windows, enter msconfig again.
Click on the Config.sys tab and copy/paste or type the contents into a response to
this thread.
If any entries are unchecked, recheck them except for any lines pertaining to
Symantec/Norton.
Click on the Autoexec.bat tab and copy/paste or type the contents into a response
to this thread.
If any entries are unchecked, recheck them except for any lines pertaining to
Symantec/Norton.
If under the General tab Selective Startup is selected, as it should be due to
disabling entrie under the Startup tab, reselect both the Config.sys and Autoexec.bat
if they are not selected.
Click Apply > Ok and Reboot when prompted.
If you successfully boot back into Windows, reboot again to make sure it wasn't a
fluke.
If you successfully boot back into Windows, follow the instructions at the link
provided below to manually run Live Update. You'll need to download the file to your
Desktop to run it, don't run it from the site.
http://service1.symantec.com/Suppor...iew=docid&pid=1999051911110813&pkb=sharedtech
Once you have downloaded and installed the updates, reboot.
If you successfully boot back into Windows, reboot again to make sure it wasn't a
fluke.
If you successfully boot back into Windows, enter msconfig again.
Starting with Config.sys, reselect anything that isn't selected.
Click Apply > Ok and Reboot when prompted.
If you successfully boot back into Windows, reboot again to make sure it wasn't a
fluke.
If you successfully boot back into Windows, enter msconfig again.
Under the Autoexec.bat tab reselect any listed item/s and beboot.
If you successfully boot back into Windows, reboot again to make sure it wasn't a
fluke.
If you successfully boot back into Windows, enter msconfig again.
Click Apply > Ok and Reboot when prompted.
If you successfully boot back into Windows, reboot again to make sure it wasn't a
fluke.
If you successfully boot back into Windows, enter msconfig again.
Under the Startup tab reselect half of the lines that are not selected.
Click Apply > Ok and Reboot when prompted.
If you successfully boot back into Windows, reboot again to make sure it wasn't a
fluke.
If you successfully boot back into Windows, enter msconfig again.
Under the Startup tab reselect half or less of the lines that are not selected.
If you successfully boot back into Windows, reboot again to make sure it wasn't a
fluke.
If you successfully boot back into Windows, enter msconfig again.
See the pattern? Continue on rechecking/rebooting until all are rechecked and the
System continues to boot or fails to boot. If it fails, deselect a listed item and
reboot, continue until the problematic listed item is identified.
>
> I want to enable Norton without the problems.
> Suggestions?
Yes, above.
--
Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/
Suggested posting do's/don'ts:
http://www.dts-l.org/goodpost.htm
How to ask a question:
http://support.microsoft.com/kb/555375