Help. My DVD drive will not recognize DVDs, but plays CD-Rs fine.

  • Thread starter Thread starter Stuck Again
  • Start date Start date
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Stuck Again

Hi,



I have a Sony Vaio PCV-RZ 34G desktop. I'm running Windows XP Home Edition

SP3, with automatic updates turned on. Sony DVD RW DW-U12Aa drive. I have

Corel Video Studio DVD burning software installed. Everything was runnig

fine in early December (last time i used the DVD drive, I thnk).



My DVD drive is not reading DVD discs. The drive plays CDs fine. When I

put a DVD in the drive and use file explorer the F:/ comes up, but shows no

files. This does show files when a CD is in the Drive. CDs play fine in

windows media player, but when I try to play a DVD, windows media player

shows 'drive F: busy’ and the menu is grayed out so I can not select it from

the Play menu.



Device manager shows the device working properly. The trouble shooting

wizard did not help. I have reset the bios to default. I have run the

Windows Mr.Fixit (KB314060) and it could not resolve the problem. It said a

working DVD is ‘not readable media’ and ‘install CD/DVD writer’.



Can you provide any assistance/suggestions?



Thank you
 
"Stuck Again" wrote:



> Hi,

>

> I have a Sony Vaio PCV-RZ 34G desktop. I'm running Windows XP Home Edition

> SP3, with automatic updates turned on. Sony DVD RW DW-U12Aa drive. I have

> Corel Video Studio DVD burning software installed. Everything was runnig

> fine in early December (last time i used the DVD drive, I thnk).

>

> My DVD drive is not reading DVD discs. The drive plays CDs fine. When I

> put a DVD in the drive and use file explorer the F:/ comes up, but shows no

> files. This does show files when a CD is in the Drive. CDs play fine in

> windows media player, but when I try to play a DVD, windows media player

> shows 'drive F: busy’ and the menu is grayed out so I can not select it from

> the Play menu.

>

> Device manager shows the device working properly. The trouble shooting

> wizard did not help. I have reset the bios to default. I have run the

> Windows Mr.Fixit (KB314060) and it could not resolve the problem. It said a

> working DVD is ‘not readable media’ and ‘install CD/DVD writer’.

>

> Can you provide any assistance/suggestions?

>

> Thank you

>



Sounds like the laser that reads DVD isn't working, but the one that reads

CD is. Try swapping the drive with a known working one in another computer.

If the drive doesn't work in the other computer, and the other drive works in

your computer then it looks like you need a new drive.
 
On 08 Feb 2010, =?Utf-8?B?U3R1Y2sgQWdhaW4=?= wrote in

microsoft.public.windowsxp.general:



> My DVD drive is not reading DVD discs. The drive plays CDs fine.

> When I put a DVD in the drive and use file explorer the F:/ comes

> up, but shows no files. This does show files when a CD is in the

> Drive. CDs play fine in windows media player, but when I try to

> play a DVD, windows media player shows 'drive F: busy" and the

> menu is grayed out so I can not select it from the Play menu.



Almost certainly a failed physical drive. Your only practical solution

is to relace it. They are not expensive.
 
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