Hard Drive showing 0 bytes available

  • Thread starter Thread starter RSteph
  • Start date Start date
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RSteph

I've got a computer on a network with a domain managed by a server. If I log
into the computer with the domain's administrator account the hard drive
shows up normally, and everything runs fine. However, I'm trying to log into
the computer in safe mode, using the computer's administrator account; when I
do so, windows still opens normally, but when I try to run virus scan or
defragmenter, it says there is not enough hard drive space to run that
function. And when I go to look at the hard drive, it shows there being zero
bites free, and zero bytes total size. It is a single drive, single
partition, and I can't seem to find any reason for this error.

If anyone can help me with this problem it would be most appreciated. Thank
you.
 
"RSteph" <RSteph@discussions.microsoft.com> wrote in message
news:BC7746B4-8B60-4154-AFE3-3700C8D65085@microsoft.com...
> I've got a computer on a network with a domain managed by a server. If I
> log
> into the computer with the domain's administrator account the hard drive
> shows up normally, and everything runs fine. However, I'm trying to log
> into
> the computer in safe mode, using the computer's administrator account;
> when I
> do so, windows still opens normally, but when I try to run virus scan or
> defragmenter, it says there is not enough hard drive space to run that
> function. And when I go to look at the hard drive, it shows there being
> zero
> bites free, and zero bytes total size. It is a single drive, single
> partition, and I can't seem to find any reason for this error.
>
> If anyone can help me with this problem it would be most appreciated.
> Thank
> you.

You write " . . . the hard drive shows up normally". What does "normal"
mean? What is the size of the system partition? How much free space?
 
Normal means that is shows up in the My Computer window with the proper sizes
(37.2GB Total Space, 20.6GB Free Space). I can view all the files and
folders, and navigate between folders. I can also run both virus scan and
defragment.

In Safe mode, it shows 0 bytes for both total space and free space, you
cannot navigate between folders in the C Drive, and you cannat run virus scan
or defragement, or any other programs. Windows does however come up.

"Pegasus (MVP)" wrote:

>
> "RSteph" <RSteph@discussions.microsoft.com> wrote in message
> news:BC7746B4-8B60-4154-AFE3-3700C8D65085@microsoft.com...
> > I've got a computer on a network with a domain managed by a server. If I
> > log
> > into the computer with the domain's administrator account the hard drive
> > shows up normally, and everything runs fine. However, I'm trying to log
> > into
> > the computer in safe mode, using the computer's administrator account;
> > when I
> > do so, windows still opens normally, but when I try to run virus scan or
> > defragmenter, it says there is not enough hard drive space to run that
> > function. And when I go to look at the hard drive, it shows there being
> > zero
> > bites free, and zero bytes total size. It is a single drive, single
> > partition, and I can't seem to find any reason for this error.
> >
> > If anyone can help me with this problem it would be most appreciated.
> > Thank
> > you.
>
> You write " . . . the hard drive shows up normally". What does "normal"
> mean? What is the size of the system partition? How much free space?
>
>
>
 
Let's have some hard evidence of what you see. Please do this:
1. Boot into safe mode.
2. Click Start / Run / cmd {OK}.
3. Type this command:
fsutil volume diskfree C: > c:\test.txt {Enter}
4. Boot into normal mode.
5. Click Start / Run / cmd {OK}.
6. Type these commands:
fsutil volume diskfree C: >> c:\test.txt {Enter}
(note the double arrow heads!)
notepad c:\test.txt {Enter}
7. Paste the contents of this file into your reply.

I also recommend that you run this command:
chkdsk c: /F

"RSteph" <RSteph@discussions.microsoft.com> wrote in message
news:333903F4-D0BD-4992-AB81-BE49751D69B2@microsoft.com...
> Normal means that is shows up in the My Computer window with the proper
> sizes
> (37.2GB Total Space, 20.6GB Free Space). I can view all the files and
> folders, and navigate between folders. I can also run both virus scan and
> defragment.
>
> In Safe mode, it shows 0 bytes for both total space and free space, you
> cannot navigate between folders in the C Drive, and you cannat run virus
> scan
> or defragement, or any other programs. Windows does however come up.
>
> "Pegasus (MVP)" wrote:
>
>>
>> "RSteph" <RSteph@discussions.microsoft.com> wrote in message
>> news:BC7746B4-8B60-4154-AFE3-3700C8D65085@microsoft.com...
>> > I've got a computer on a network with a domain managed by a server. If
>> > I
>> > log
>> > into the computer with the domain's administrator account the hard
>> > drive
>> > shows up normally, and everything runs fine. However, I'm trying to log
>> > into
>> > the computer in safe mode, using the computer's administrator account;
>> > when I
>> > do so, windows still opens normally, but when I try to run virus scan
>> > or
>> > defragmenter, it says there is not enough hard drive space to run that
>> > function. And when I go to look at the hard drive, it shows there being
>> > zero
>> > bites free, and zero bytes total size. It is a single drive, single
>> > partition, and I can't seem to find any reason for this error.
>> >
>> > If anyone can help me with this problem it would be most appreciated.
>> > Thank
>> > you.
>>
>> You write " . . . the hard drive shows up normally". What does "normal"
>> mean? What is the size of the system partition? How much free space?
>>
>>
>>
 
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