External USB Hard Drive No Longer Working On My Computer

  • Thread starter Thread starter Shawn
  • Start date Start date
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Shawn

A Couple days ago i logged on to my computer to find a error message on the
bottom right saying:

"USB Device not recongnized

One of the USB Devices attached to this computer has malfunctioned and
Windows does not recongnize it."
and upon clicking it a list of my USB ports comes up and it has a UNKNOWN
DEVICE in bold. The recomendation is to reconnect it and if that does not
work replace it.

So I took the Hard Drive and connected it to another computer running
Windows XP and it works fine, i can browse the files and even delete and copy
them.

I have other USB devices plugged in that are working, like my keyboard and
mouse.

anybody know what is going on here?
 
Have you tried using a different port on the computer in ?
--
Mike Pawlak


"Shawn" wrote:

> A Couple days ago i logged on to my computer to find a error message on the
> bottom right saying:
>
> "USB Device not recongnized
>
> One of the USB Devices attached to this computer has malfunctioned and
> Windows does not recongnize it."
> and upon clicking it a list of my USB ports comes up and it has a UNKNOWN
> DEVICE in bold. The recomendation is to reconnect it and if that does not
> work replace it.
>
> So I took the Hard Drive and connected it to another computer running
> Windows XP and it works fine, i can browse the files and even delete and copy
> them.
>
> I have other USB devices plugged in that are working, like my keyboard and
> mouse.
>
> anybody know what is going on here?
>
>
 
Plug in the drive,go to device manager and uninstall the unknown device.
Unplug the drive and reboot the system. Plug in the drive and reboot.


"Shawn" <Shawn@discussions.microsoft.com> wrote in message
news:8CA4C849-74BF-478B-A409-C364BEF742DC@microsoft.com...
>A Couple days ago i logged on to my computer to find a error message on the
> bottom right saying:
>
> "USB Device not recongnized
>
> One of the USB Devices attached to this computer has malfunctioned and
> Windows does not recongnize it."
> and upon clicking it a list of my USB ports comes up and it has a UNKNOWN
> DEVICE in bold. The recomendation is to reconnect it and if that does not
> work replace it.
>
> So I took the Hard Drive and connected it to another computer running
> Windows XP and it works fine, i can browse the files and even delete and
> copy
> them.
>
> I have other USB devices plugged in that are working, like my keyboard and
> mouse.
>
> anybody know what is going on here?
>
>
 
well sadly before i saw this i had gone and re-formatted it on another
computer and it works now. but now my MP3 Player has the same problem so i
will try this. and different USB ports did not help.

"Woody" wrote:

> Plug in the drive,go to device manager and uninstall the unknown device.
> Unplug the drive and reboot the system. Plug in the drive and reboot.
>
>
> "Shawn" <Shawn@discussions.microsoft.com> wrote in message
> news:8CA4C849-74BF-478B-A409-C364BEF742DC@microsoft.com...
> >A Couple days ago i logged on to my computer to find a error message on the
> > bottom right saying:
> >
> > "USB Device not recongnized
> >
> > One of the USB Devices attached to this computer has malfunctioned and
> > Windows does not recongnize it."
> > and upon clicking it a list of my USB ports comes up and it has a UNKNOWN
> > DEVICE in bold. The recomendation is to reconnect it and if that does not
> > work replace it.
> >
> > So I took the Hard Drive and connected it to another computer running
> > Windows XP and it works fine, i can browse the files and even delete and
> > copy
> > them.
> >
> > I have other USB devices plugged in that are working, like my keyboard and
> > mouse.
> >
> > anybody know what is going on here?
> >
> >

>
>
>
 
Shawn wrote:
>
> well sadly before i saw this i had gone and re-formatted it on another
> computer and it works now. but now my MP3 Player has the same problem so i
> will try this. and different USB ports did not help.
>
> "Woody" wrote:
>
>> Plug in the drive,go to device manager and uninstall the unknown device.
>> Unplug the drive and reboot the system. Plug in the drive and reboot.
>>
>>
>> "Shawn" <Shawn@discussions.microsoft.com> wrote in message
>> news:8CA4C849-74BF-478B-A409-C364BEF742DC@microsoft.com...
>>> A Couple days ago i logged on to my computer to find a error message on the
>>> bottom right saying:
>>>
>>> "USB Device not recongnized
>>>
>>> One of the USB Devices attached to this computer has malfunctioned and
>>> Windows does not recongnize it."
>>> and upon clicking it a list of my USB ports comes up and it has a UNKNOWN
>>> DEVICE in bold. The recomendation is to reconnect it and if that does not
>>> work replace it.
>>>
>>> So I took the Hard Drive and connected it to another computer running
>>> Windows XP and it works fine, i can browse the files and even delete and
>>> copy
>>> them.
>>>
>>> I have other USB devices plugged in that are working, like my keyboard and
>>> mouse.
>>>
>>> anybody know what is going on here?


Get a copy of this. It displays whatever info it can find for USB devices.
Don't let the name fool you, it is a general purpose tool.

http://www.microsoft.com/whdc/device/stream/vidcap/UVCViewdwn.mspx

Paul
 
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