A
Alan
Hi,
Hewlet Packard machine running XP, just over a year old. When connecting any
kind of external drive via USB2, the 'New Hardware' wizard starts up and
after a few moments the message 'Problem with this hardware' etc appears
followed by 'This hardware may not work correctly' and indeed it does not
work.
Two keyring type storage devices have been tried and also two external hard
drives. All of these work on other machines, in fact on more than one
machine so I know there's no problem with them. On these other machines the
'New Hardware' wizard doesn't start up, they just work immediately, the icon
appears in 'My Computer' and off you go.
The drive(s) do show up on 'My Computer' as Drive F, but if I click this
icon I get prompted to insert a disk into the drive, obviously I can't
insert a disk into a 750Gig external hard drive.
Apart from this, the machine works perfectly,
Can anyone please advise? I'm no expert on these matters!
TIA,
Alan.
Hewlet Packard machine running XP, just over a year old. When connecting any
kind of external drive via USB2, the 'New Hardware' wizard starts up and
after a few moments the message 'Problem with this hardware' etc appears
followed by 'This hardware may not work correctly' and indeed it does not
work.
Two keyring type storage devices have been tried and also two external hard
drives. All of these work on other machines, in fact on more than one
machine so I know there's no problem with them. On these other machines the
'New Hardware' wizard doesn't start up, they just work immediately, the icon
appears in 'My Computer' and off you go.
The drive(s) do show up on 'My Computer' as Drive F, but if I click this
icon I get prompted to insert a disk into the drive, obviously I can't
insert a disk into a 750Gig external hard drive.
Apart from this, the machine works perfectly,
Can anyone please advise? I'm no expert on these matters!
TIA,
Alan.