"vassinvegas" wrote:
> I can't keep explorer windows open for more than 20 min, I get an hourglass
> and it shuts down.Sometimes it says it's closing, some not. I can't get most
> shopping related sites like Target to stay open at all...no my husband didn't
> do this... and it's frustrating as hell. It started about 6 wks ago. Ran all
> adware, blaster worm checks, can't find anything. Everything works, just
> won't stay open. Any ideas?? I run XP on a Compaq, it never ran well, chalked
> it up to XP and a teenaged son going to weird sites. No one uses it but me
> now. I am tech impaired, but husband is OK if you can tell us what to do.
Usually this caused by a BHO or damaged/corrupted Software or Viral malware.
Try the following:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
2... You need to be sure your system is clean from malware and Viruses by
scanning for them
Scan for malwares from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
Run a scan from here on-line:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Then download these tools to see the running processes in real-time and you
can search them to make sure they are Legit.
"Process Explorer for Windows v10.21"
http://www.microsoft.com/technet/sysinternals/utilities/processexplorer.mspx
"AutoRuns for Windows v8.61 By Mark Russinovich and Bryce Cogswell"
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/?id=316434
You may have a bad RAM try to test your RAM by running Memory test by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://oca.microsoft.com/en/windiag.asp.
You may need to reposition/reset the RAM sticks in their slots.
Have a look in the Event Viewer for error messages(X) that can shed some
light and post it back in your next post by performing the following and also
the System File Checker (SFC) sfc /scannow:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
The Explorer.exe process may unexpectedly quit when you try to search for a
file in Windows XP or in Windows Server 2003
http://support.microsoft.com/kb/900004
HTH.
nass
----
http://www.nasstec.co.uk