Error on \Device\CdRom0 during paging operation ???

  • Thread starter Thread starter John7
  • Start date Start date
J

John7

Hi,


I have seen these issues also with WinXP, so maybe someone
has a clue...

A customer's Server SBS 2003 has these problems (increasing)
- CDrom has a bad block (ranging from none to 50+ times).
- Error on CDrom during paging operation (about 20 times).
(all per CD read attempt).

I replaced the NEC DVD+/-RW by a NEW Pioneer DVD+/-RW.
Reading CD's causes massive 'Errors during paging operation'.
Explorer slows down to a crawl and seems not responding.
It takes minutes to (re)draw the explorer window.
When ejecting the DVD, the window redraws immediately.
Happend with 3 DVD's/CD's. I didn't even dare to burn a DVD.

I uninstalled Nero, 'Updated the Device Driver', uninstalled the
device, hat it redetected and reinstalled driver but all to no avail.
I can not (re)install Nero due to mentioned reading problems.
MS KB or the wwweb provided no solutions.

System
-------
Acer Altos G320 server
Windows SBS 2003 + SP1, all updates except SP2.
2x 512MB ECC RAM.
2x 120GB harddisks in RAID 1.
DVD+/-RW: Pioneer DVR112-BK on IDE.
The only IDE device on the cable (master).


This needs to be fixed VERY quiclky, Please Help !!!

Kind regards,
John7
 
John7 wrote:

> Hi,
>
>
> I have seen these issues also with WinXP, so maybe someone
> has a clue...
>
> A customer's Server SBS 2003 has these problems (increasing)
> - CDrom has a bad block (ranging from none to 50+ times).
> - Error on CDrom during paging operation (about 20 times).
> (all per CD read attempt).
>
> I replaced the NEC DVD+/-RW by a NEW Pioneer DVD+/-RW.
> Reading CD's causes massive 'Errors during paging operation'.
> Explorer slows down to a crawl and seems not responding.
> It takes minutes to (re)draw the explorer window.
> When ejecting the DVD, the window redraws immediately.
> Happend with 3 DVD's/CD's. I didn't even dare to burn a DVD.
>
> I uninstalled Nero, 'Updated the Device Driver', uninstalled the
> device, hat it redetected and reinstalled driver but all to no avail.
> I can not (re)install Nero due to mentioned reading problems.
> MS KB or the wwweb provided no solutions.
>
> System
> -------
> Acer Altos G320 server
> Windows SBS 2003 + SP1, all updates except SP2.
> 2x 512MB ECC RAM.
> 2x 120GB harddisks in RAID 1.
> DVD+/-RW: Pioneer DVR112-BK on IDE.
> The only IDE device on the cable (master).
>
>
> This needs to be fixed VERY quiclky, Please Help !!!
>

The issues involving CD/DVD drives can be varied, depending on a number
of different things. The first step towards troubleshooting is to check
the physical connection between the drive and the motherboard, viz., is
the right IDE cable being used? Next, PIO vs DMA and the proper level?
What about the firmware? Or the motherboard bios revision? And, of course,
there is the media, mainly does the error rate decrease with pressed CD's
vs. burned CD's. No quick solution if the drive replacement did not work.
 
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