On Dec 15, 12:20 pm, NLP <N...@discussions.microsoft.com> wrote:
> I have XP 2002 Dell, I had a problem with a virus and when I ran the anti
> virus software it show this had a virus attached to it and ask if I wanted to
> delete it. I said yes, it did now I have this box that appears that looks
> something like this
>
> RUNDLL
>
> Error loading
>
> c:\windows\system32\onmsnsmp.dll
>
> I have no idea if I need to reload this or ignore this or how to make it
> stop coming up when I start my computer.
>
> thanks for the help!
>
> --
> Nancy
Make Some Online Scans ...
Run Kaspersky online virus scan Kaspersky Online Scanner.
http://www.kaspersky.com/virusscanner
After the updates have downloaded, click on the "Scan Settings"
button.
Choose the "Extended database" for the scan.
Under "Please select a target to scan", click "My Computer".
Note: You have to use Internet Explorer to do the online scan.
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Download and scan with SUPERAntiSpyware Free for Home Users
http://www.superantispyware.com/
* Double-click SUPERAntiSpyware.exe and use the default settings
for installation.
* An icon will be created on your desktop. Double-click that icon
to launch the program.
* If asked to update the program definitions, click "Yes". If not,
update the definitions before scanning by selecting "Check for
Updates". (If you encounter any problems while downloading the
updates, manually download and unzip them from here.)
* Under "Configuration and Preferences", click the Preferences
button.
* Click the Scanning Control tab.
* Under Scanner Options make sure the following are checked (leave
all others unchecked):
o Close browsers before scanning.
o Scan for tracking cookies.
o Terminate memory threats before quarantining.
* Click the "Close" button to leave the control center screen.
* Back on the main screen, under "Scan for Harmful Software" click
Scan your computer.
* On the left, make sure you check C:\Fixed Drive.
* On the right, under "Complete Scan", choose Perform Complete
Scan.
* Click "Next" to start the scan. Please be patient while it scans
your computer.
* After the scan is complete, a Scan Summary box will appear with
potentially harmful items that were detected. Click "OK".
* Make sure everything has a checkmark next to it and click
"Next".
* A notification will appear that "Quarantine and Removal is
Complete". Click "OK" and then click the "Finish" button to return to
the main menu.
* If asked if you want to reboot, click "Yes".
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download VundoFix.exe to your desktop.
http://www.atribune.org/ccount/click.php?id=4
* Double-click VundoFix.exe to run it.
* Click the "Scan for Vundo" button.
* Once it's done scanning, click the "Remove Vundo" button.
* You will receive a prompt asking if you want to remove the files,
click YES
* Once you click yes, your desktop will go blank as it starts removing
Vundo.
* When completed, it will prompt that it will reboot your computer,
click OK.
* Please post the contents of C:\vundofix.txt.
Note: It is possible that VundoFix encounters a file it could not
remove.
In this case, VundoFix will run on reboot, simply follow the above
instructions starting from "Click the Scan for Vundo button." when
VundoFix appears at reboot.