Error Code 0xc000000d

[Robert and RhondaJones]

I have an Acer Aspire M


SNID 30406830576


Boot configuration data is missing.



Was using computer as usual watching my Son on C Span 2.


Turned computer off, then returned to computer tried to turn it on and got the big blue screen with the error code.


I contacted Acer tech they are of no assistants.


I have recovery disc but computer will not boot to start disc.


I am at my wits end trying to get this computer back up and running.


I can not get to the command prompts nor can I make a USB backup for this computer.


HELP

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