Hey guys, I would like to confirm something with this situation please. Owner brought a dell laptop and this Hp Pavilion 23 pc with the same symptoms, on powering it's not recognizing a boot device. I had to reload win10 on the laptop and replace the HDD on this desktop and all was well but now both computers started showing the same symptoms again.
I could only suspect maybe some virus activity on her network causing the same problems with multiple pc's but she called verizon who told her there is no such thing as a virus being on their line, which I understand. What I am not understanding is why they could not send someone to check the network for viruses, not the line? Any thoughts/advice for her please?
p.s. I am seeing this info that yes viruses do exist on a network
I could only suspect maybe some virus activity on her network causing the same problems with multiple pc's but she called verizon who told her there is no such thing as a virus being on their line, which I understand. What I am not understanding is why they could not send someone to check the network for viruses, not the line? Any thoughts/advice for her please?
p.s. I am seeing this info that yes viruses do exist on a network