DNS problem

  • Thread starter Thread starter ChuckN
  • Start date Start date
C

ChuckN

I am trying to troubleshoot why I cannot access the internet from my
wireless router at home. Our wireless router is set up for dhcp. Using

1. All of the other computers can access the internet.

2. ipconfig /all reports everything is working properly including;
an address has been assigned from dhcp,
the gateway has been properly defined
the gateway address has also been assigned the address of the dns
server.

I can access sites through the connection using ip addresses, but dns is not
working on this computer. (It is on the other computers with the exact same
configuration.)


Any ideas would be appreciated.
 
Using IPConfig/All what IP address is returned for DNS Server ?

Also - Click Start, Run (Type) Services.Msc [Enter]
Verify the DNS service is set to Automatic and currently started.

"ChuckN" <Chuck@newmanArchitecture.com> wrote in message
news:elAkuJ0SIHA.484@TK2MSFTNGP06.phx.gbl...
>I am trying to troubleshoot why I cannot access the internet from my
>wireless router at home. Our wireless router is set up for dhcp. Using
>
> 1. All of the other computers can access the internet.
>
> 2. ipconfig /all reports everything is working properly including;
> an address has been assigned from dhcp,
> the gateway has been properly defined
> the gateway address has also been assigned the address of the dns
> server.
>
> I can access sites through the connection using ip addresses, but dns is
> not working on this computer. (It is on the other computers with the
> exact same configuration.)
>
>
> Any ideas would be appreciated.
>
 
Thanks for the quick response.

The IP address for the DNS server is the internal address for the router -
which is the same address for the gateway.


"R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
news:eokcIW0SIHA.6060@TK2MSFTNGP05.phx.gbl...
> Using IPConfig/All what IP address is returned for DNS Server ?
>
> Also - Click Start, Run (Type) Services.Msc [Enter]
> Verify the DNS service is set to Automatic and currently started.
>
> "ChuckN" <Chuck@newmanArchitecture.com> wrote in message
> news:elAkuJ0SIHA.484@TK2MSFTNGP06.phx.gbl...
>>I am trying to troubleshoot why I cannot access the internet from my
>>wireless router at home. Our wireless router is set up for dhcp. Using
>>
>> 1. All of the other computers can access the internet.
>>
>> 2. ipconfig /all reports everything is working properly including;
>> an address has been assigned from dhcp,
>> the gateway has been properly defined
>> the gateway address has also been assigned the address of the dns
>> server.
>>
>> I can access sites through the connection using ip addresses, but dns is
>> not working on this computer. (It is on the other computers with the
>> exact same configuration.)
>>
>>
>> Any ideas would be appreciated.
>>
>
>
>
 
I'd look to a HOSTS redirection issue or maybe a browser issue.
If IE, ( & Version 7 ) I would use the Reset function to set all the
browser settings/options back to default. Might also help to do a
IPConfig / FlushDNS
from a command prompt window.

"ChuckN" <Chuck@newmanArchitecture.com> wrote in message
news:uYBagZ0SIHA.1188@TK2MSFTNGP04.phx.gbl...
> Thanks for the quick response.
>
> The IP address for the DNS server is the internal address for the router -
> which is the same address for the gateway.
>
>
> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
> news:eokcIW0SIHA.6060@TK2MSFTNGP05.phx.gbl...
>> Using IPConfig/All what IP address is returned for DNS Server ?
>>
>> Also - Click Start, Run (Type) Services.Msc [Enter]
>> Verify the DNS service is set to Automatic and currently started.
>>
>> "ChuckN" <Chuck@newmanArchitecture.com> wrote in message
>> news:elAkuJ0SIHA.484@TK2MSFTNGP06.phx.gbl...
>>>I am trying to troubleshoot why I cannot access the internet from my
>>>wireless router at home. Our wireless router is set up for dhcp. Using
>>>
>>> 1. All of the other computers can access the internet.
>>>
>>> 2. ipconfig /all reports everything is working properly including;
>>> an address has been assigned from dhcp,
>>> the gateway has been properly defined
>>> the gateway address has also been assigned the address of the dns
>>> server.
>>>
>>> I can access sites through the connection using ip addresses, but dns is
>>> not working on this computer. (It is on the other computers with the
>>> exact same configuration.)
>>>
>>>
>>> Any ideas would be appreciated.
>>>
>>
>>
>>
>
>
 
DNS Client is running and is set to Automatic

I ran IPConfig /flushdns successfully.

Without success. I am currently resetting IE ver 7



"R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
news:ubPHoc0SIHA.5288@TK2MSFTNGP04.phx.gbl...
> I'd look to a HOSTS redirection issue or maybe a browser issue.
> If IE, ( & Version 7 ) I would use the Reset function to set all the
> browser settings/options back to default. Might also help to do a
> IPConfig / FlushDNS
> from a command prompt window.
>
> "ChuckN" <Chuck@newmanArchitecture.com> wrote in message
> news:uYBagZ0SIHA.1188@TK2MSFTNGP04.phx.gbl...
>> Thanks for the quick response.
>>
>> The IP address for the DNS server is the internal address for the
>> router - which is the same address for the gateway.
>>
>>
>> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
>> news:eokcIW0SIHA.6060@TK2MSFTNGP05.phx.gbl...
>>> Using IPConfig/All what IP address is returned for DNS Server ?
>>>
>>> Also - Click Start, Run (Type) Services.Msc [Enter]
>>> Verify the DNS service is set to Automatic and currently started.
>>>
>>> "ChuckN" <Chuck@newmanArchitecture.com> wrote in message
>>> news:elAkuJ0SIHA.484@TK2MSFTNGP06.phx.gbl...
>>>>I am trying to troubleshoot why I cannot access the internet from my
>>>>wireless router at home. Our wireless router is set up for dhcp. Using
>>>>
>>>> 1. All of the other computers can access the internet.
>>>>
>>>> 2. ipconfig /all reports everything is working properly including;
>>>> an address has been assigned from dhcp,
>>>> the gateway has been properly defined
>>>> the gateway address has also been assigned the address of the
>>>> dns server.
>>>>
>>>> I can access sites through the connection using ip addresses, but dns
>>>> is not working on this computer. (It is on the other computers with
>>>> the exact same configuration.)
>>>>
>>>>
>>>> Any ideas would be appreciated.
>>>>
>>>
>>>
>>>
>>
>>
>
>
>
 
I completely reset IE7 without success.

My next step is to delete IE 7

"ChuckN" <Chuck@newmanArchitecture.com> wrote in message
news:%23V8Yi50SIHA.1208@TK2MSFTNGP05.phx.gbl...
> DNS Client is running and is set to Automatic
>
> I ran IPConfig /flushdns successfully.
>
> Without success. I am currently resetting IE ver 7
>
>
>
> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
> news:ubPHoc0SIHA.5288@TK2MSFTNGP04.phx.gbl...
>> I'd look to a HOSTS redirection issue or maybe a browser issue.
>> If IE, ( & Version 7 ) I would use the Reset function to set all the
>> browser settings/options back to default. Might also help to do a
>> IPConfig / FlushDNS
>> from a command prompt window.
>>
>> "ChuckN" <Chuck@newmanArchitecture.com> wrote in message
>> news:uYBagZ0SIHA.1188@TK2MSFTNGP04.phx.gbl...
>>> Thanks for the quick response.
>>>
>>> The IP address for the DNS server is the internal address for the
>>> router - which is the same address for the gateway.
>>>
>>>
>>> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
>>> news:eokcIW0SIHA.6060@TK2MSFTNGP05.phx.gbl...
>>>> Using IPConfig/All what IP address is returned for DNS Server ?
>>>>
>>>> Also - Click Start, Run (Type) Services.Msc [Enter]
>>>> Verify the DNS service is set to Automatic and currently started.
>>>>
>>>> "ChuckN" <Chuck@newmanArchitecture.com> wrote in message
>>>> news:elAkuJ0SIHA.484@TK2MSFTNGP06.phx.gbl...
>>>>>I am trying to troubleshoot why I cannot access the internet from my
>>>>>wireless router at home. Our wireless router is set up for dhcp.
>>>>>Using
>>>>>
>>>>> 1. All of the other computers can access the internet.
>>>>>
>>>>> 2. ipconfig /all reports everything is working properly
>>>>> including;
>>>>> an address has been assigned from dhcp,
>>>>> the gateway has been properly defined
>>>>> the gateway address has also been assigned the address of the
>>>>> dns server.
>>>>>
>>>>> I can access sites through the connection using ip addresses, but dns
>>>>> is not working on this computer. (It is on the other computers with
>>>>> the exact same configuration.)
>>>>>
>>>>>
>>>>> Any ideas would be appreciated.
>>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>>
>
>
>
 
I removed IE7, and still no success. I am no running IE 6, but with no
success so far.

I am out of ideas.


"ChuckN" <Chuck@newmanArchitecture.com> wrote in message
news:uaEleE1SIHA.3532@TK2MSFTNGP04.phx.gbl...
>I completely reset IE7 without success.
>
> My next step is to delete IE 7
>
> "ChuckN" <Chuck@newmanArchitecture.com> wrote in message
> news:%23V8Yi50SIHA.1208@TK2MSFTNGP05.phx.gbl...
>> DNS Client is running and is set to Automatic
>>
>> I ran IPConfig /flushdns successfully.
>>
>> Without success. I am currently resetting IE ver 7
>>
>>
>>
>> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
>> news:ubPHoc0SIHA.5288@TK2MSFTNGP04.phx.gbl...
>>> I'd look to a HOSTS redirection issue or maybe a browser issue.
>>> If IE, ( & Version 7 ) I would use the Reset function to set all the
>>> browser settings/options back to default. Might also help to do a
>>> IPConfig / FlushDNS
>>> from a command prompt window.
>>>
>>> "ChuckN" <Chuck@newmanArchitecture.com> wrote in message
>>> news:uYBagZ0SIHA.1188@TK2MSFTNGP04.phx.gbl...
>>>> Thanks for the quick response.
>>>>
>>>> The IP address for the DNS server is the internal address for the
>>>> router - which is the same address for the gateway.
>>>>
>>>>
>>>> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
>>>> news:eokcIW0SIHA.6060@TK2MSFTNGP05.phx.gbl...
>>>>> Using IPConfig/All what IP address is returned for DNS Server ?
>>>>>
>>>>> Also - Click Start, Run (Type) Services.Msc [Enter]
>>>>> Verify the DNS service is set to Automatic and currently started.
>>>>>
>>>>> "ChuckN" <Chuck@newmanArchitecture.com> wrote in message
>>>>> news:elAkuJ0SIHA.484@TK2MSFTNGP06.phx.gbl...
>>>>>>I am trying to troubleshoot why I cannot access the internet from my
>>>>>>wireless router at home. Our wireless router is set up for dhcp.
>>>>>>Using
>>>>>>
>>>>>> 1. All of the other computers can access the internet.
>>>>>>
>>>>>> 2. ipconfig /all reports everything is working properly
>>>>>> including;
>>>>>> an address has been assigned from dhcp,
>>>>>> the gateway has been properly defined
>>>>>> the gateway address has also been assigned the address of the
>>>>>> dns server.
>>>>>>
>>>>>> I can access sites through the connection using ip addresses, but dns
>>>>>> is not working on this computer. (It is on the other computers with
>>>>>> the exact same configuration.)
>>>>>>
>>>>>>
>>>>>> Any ideas would be appreciated.
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>>
>>
>>
>>
>
>
>
 
One last suggestion, download an alternate browser such as Opera
9.24 and see if it will load pages properly - if not then it's some other
area such as a Security software program....

"ChuckN" <Chuck@newmanArchitecture.com> wrote in message
news:OGywtg1SIHA.5016@TK2MSFTNGP06.phx.gbl...
>I removed IE7, and still no success. I am no running IE 6, but with no
>success so far.
>
> I am out of ideas.
>
>
> "ChuckN" <Chuck@newmanArchitecture.com> wrote in message
> news:uaEleE1SIHA.3532@TK2MSFTNGP04.phx.gbl...
>>I completely reset IE7 without success.
>>
>> My next step is to delete IE 7
>>
>> "ChuckN" <Chuck@newmanArchitecture.com> wrote in message
>> news:%23V8Yi50SIHA.1208@TK2MSFTNGP05.phx.gbl...
>>> DNS Client is running and is set to Automatic
>>>
>>> I ran IPConfig /flushdns successfully.
>>>
>>> Without success. I am currently resetting IE ver 7
>>>
>>>
>>>
>>> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
>>> news:ubPHoc0SIHA.5288@TK2MSFTNGP04.phx.gbl...
>>>> I'd look to a HOSTS redirection issue or maybe a browser issue.
>>>> If IE, ( & Version 7 ) I would use the Reset function to set all the
>>>> browser settings/options back to default. Might also help to do a
>>>> IPConfig / FlushDNS
>>>> from a command prompt window.
>>>>
>>>> "ChuckN" <Chuck@newmanArchitecture.com> wrote in message
>>>> news:uYBagZ0SIHA.1188@TK2MSFTNGP04.phx.gbl...
>>>>> Thanks for the quick response.
>>>>>
>>>>> The IP address for the DNS server is the internal address for the
>>>>> router - which is the same address for the gateway.
>>>>>
>>>>>
>>>>> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
>>>>> news:eokcIW0SIHA.6060@TK2MSFTNGP05.phx.gbl...
>>>>>> Using IPConfig/All what IP address is returned for DNS Server ?
>>>>>>
>>>>>> Also - Click Start, Run (Type) Services.Msc [Enter]
>>>>>> Verify the DNS service is set to Automatic and currently started.
>>>>>>
>>>>>> "ChuckN" <Chuck@newmanArchitecture.com> wrote in message
>>>>>> news:elAkuJ0SIHA.484@TK2MSFTNGP06.phx.gbl...
>>>>>>>I am trying to troubleshoot why I cannot access the internet from my
>>>>>>>wireless router at home. Our wireless router is set up for dhcp.
>>>>>>>Using
>>>>>>>
>>>>>>> 1. All of the other computers can access the internet.
>>>>>>>
>>>>>>> 2. ipconfig /all reports everything is working properly
>>>>>>> including;
>>>>>>> an address has been assigned from dhcp,
>>>>>>> the gateway has been properly defined
>>>>>>> the gateway address has also been assigned the address of the
>>>>>>> dns server.
>>>>>>>
>>>>>>> I can access sites through the connection using ip addresses, but
>>>>>>> dns is not working on this computer. (It is on the other computers
>>>>>>> with the exact same configuration.)
>>>>>>>
>>>>>>>
>>>>>>> Any ideas would be appreciated.
>>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>>
>>
>>
>>
>
>
 
After running a diagnostic, I got the following error:
Error attempting to validate the Winsock base providers: 2
What is this all about?

"ChuckN" <Chuck@newmanArchitecture.com> wrote in message
news:OGywtg1SIHA.5016@TK2MSFTNGP06.phx.gbl...
>I removed IE7, and still no success. I am no running IE 6, but with no
>success so far.
>
> I am out of ideas.
>
>
> "ChuckN" <Chuck@newmanArchitecture.com> wrote in message
> news:uaEleE1SIHA.3532@TK2MSFTNGP04.phx.gbl...
>>I completely reset IE7 without success.
>>
>> My next step is to delete IE 7
>>
>> "ChuckN" <Chuck@newmanArchitecture.com> wrote in message
>> news:%23V8Yi50SIHA.1208@TK2MSFTNGP05.phx.gbl...
>>> DNS Client is running and is set to Automatic
>>>
>>> I ran IPConfig /flushdns successfully.
>>>
>>> Without success. I am currently resetting IE ver 7
>>>
>>>
>>>
>>> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
>>> news:ubPHoc0SIHA.5288@TK2MSFTNGP04.phx.gbl...
>>>> I'd look to a HOSTS redirection issue or maybe a browser issue.
>>>> If IE, ( & Version 7 ) I would use the Reset function to set all the
>>>> browser settings/options back to default. Might also help to do a
>>>> IPConfig / FlushDNS
>>>> from a command prompt window.
>>>>
>>>> "ChuckN" <Chuck@newmanArchitecture.com> wrote in message
>>>> news:uYBagZ0SIHA.1188@TK2MSFTNGP04.phx.gbl...
>>>>> Thanks for the quick response.
>>>>>
>>>>> The IP address for the DNS server is the internal address for the
>>>>> router - which is the same address for the gateway.
>>>>>
>>>>>
>>>>> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
>>>>> news:eokcIW0SIHA.6060@TK2MSFTNGP05.phx.gbl...
>>>>>> Using IPConfig/All what IP address is returned for DNS Server ?
>>>>>>
>>>>>> Also - Click Start, Run (Type) Services.Msc [Enter]
>>>>>> Verify the DNS service is set to Automatic and currently started.
>>>>>>
>>>>>> "ChuckN" <Chuck@newmanArchitecture.com> wrote in message
>>>>>> news:elAkuJ0SIHA.484@TK2MSFTNGP06.phx.gbl...
>>>>>>>I am trying to troubleshoot why I cannot access the internet from my
>>>>>>>wireless router at home. Our wireless router is set up for dhcp.
>>>>>>>Using
>>>>>>>
>>>>>>> 1. All of the other computers can access the internet.
>>>>>>>
>>>>>>> 2. ipconfig /all reports everything is working properly
>>>>>>> including;
>>>>>>> an address has been assigned from dhcp,
>>>>>>> the gateway has been properly defined
>>>>>>> the gateway address has also been assigned the address of the
>>>>>>> dns server.
>>>>>>>
>>>>>>> I can access sites through the connection using ip addresses, but
>>>>>>> dns is not working on this computer. (It is on the other computers
>>>>>>> with the exact same configuration.)
>>>>>>>
>>>>>>>
>>>>>>> Any ideas would be appreciated.
>>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>>
>>
>>
>>
>
>
>
 
ChuckN wrote:
> I am trying to troubleshoot why I cannot access the internet from my
> wireless router at home. Our wireless router is set up for dhcp.
> Using
>
> 1. All of the other computers can access the internet.
>
> 2. ipconfig /all reports everything is working properly
> including; an address has been assigned from dhcp,
> the gateway has been properly defined
> the gateway address has also been assigned the address of the
> dns server.
>
> I can access sites through the connection using ip addresses, but dns
> is not working on this computer. (It is on the other computers with
> the exact same configuration.)
>
>
> Any ideas would be appreciated.

Try the Winsock fix:

http://windowsxp.mvps.org/winsock.htm
 
If you haven't already, you might have to use the Network Wizard to set up
the computer to use the network. Different operating systems do this
differently. Older OSes won't have the wizard. You'll have to set up a TCP/IP
connection in the network properties dialog box. XP will usually detect the
network and auto configure itself, but sometimes you have to use the wizard.
Vista... let's not go there. Vista and XP computers have been known to fight
with each other on computer to computer direct ethernet connections, and may
do that through a router too, so it is one more thing to keep in mind. Try
downloading a registry repair program and see if that helps. Here is a tool
that will give you a visual representation of the network and any problems
http://www.pingplotter.com/. I don't know that it will help but it is kind of
a cool idea. Start>run>netsh diag gui is another possibility if you haven't
tried it already. I'm willing to bet you have a torrent or other Peer to Peer
program installed. They are notorious for creating a problem like what you
describe especially with older NICs. Restart the computer WITHOUT THE P2P
PROGRAM and that is very likely to solve the problem. I hate to be the one to
tell you this, but the NIC might also be dead. They tend to die a few (well a
lot of) ports at a time, but there are a few ports that hang on and allow you
to ping other computers or something. Try pinging the computer that isn't
working from one that is. If that doesn't work and there's not a problem with
the physical connection to the network, then its a potentially bad sign.

"ChuckN" wrote:

> I am trying to troubleshoot why I cannot access the internet from my
> wireless router at home. Our wireless router is set up for dhcp. Using
>
> 1. All of the other computers can access the internet.
>
> 2. ipconfig /all reports everything is working properly including;
> an address has been assigned from dhcp,
> the gateway has been properly defined
> the gateway address has also been assigned the address of the dns
> server.
>
> I can access sites through the connection using ip addresses, but dns is not
> working on this computer. (It is on the other computers with the exact same
> configuration.)
>
>
> Any ideas would be appreciated.
>
>
>
 
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