Disappearing phone numbers

  • Thread starter Thread starter Frances M
  • Start date Start date
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Frances M

Since installing Windows Vista Business, I have noticed that phone numbers
disappear from view after a few seconds on screen. This is happening in
hotmail, email and general web pages. Has anyone else experienced this? Got
any ideas?
 
Where, exactly, are you seeing phone numbers?
I can't think of any Windows function that displays phone numbers onscreen.
Can you provide more details? Are you saying that anyplace a phone number
appears, no matter what font or format, it will eventually disappear?
Like, (800) 555-1234. That's going to disappear from this email as you read
it?

I'm using Ultimate, not Business, so maybe there's some function in Business
that you're describing that I'm not aware of.



"Frances M" <Frances M@discussions.microsoft.com> wrote in message
news:6B65CEE2-BF6A-49F1-B67B-3DF3DCDE27B5@microsoft.com...
> Since installing Windows Vista Business, I have noticed that phone numbers
> disappear from view after a few seconds on screen. This is happening in
> hotmail, email and general web pages. Has anyone else experienced this?
> Got
> any ideas?
 
When I read an email in hotmail, or look at contact details on a website, the
number will appear for a few seconds when the page first opens, but will
disappear shortly afterward. Interestingly enough, the number you typed is
still displayed so I am unsure why it remains sometimes and disappears other
times...

"DP" wrote:

> Where, exactly, are you seeing phone numbers?
> I can't think of any Windows function that displays phone numbers onscreen.
> Can you provide more details? Are you saying that anyplace a phone number
> appears, no matter what font or format, it will eventually disappear?
> Like, (800) 555-1234. That's going to disappear from this email as you read
> it?
>
> I'm using Ultimate, not Business, so maybe there's some function in Business
> that you're describing that I'm not aware of.
>
>
>
> "Frances M" <Frances M@discussions.microsoft.com> wrote in message
> news:6B65CEE2-BF6A-49F1-B67B-3DF3DCDE27B5@microsoft.com...
> > Since installing Windows Vista Business, I have noticed that phone numbers
> > disappear from view after a few seconds on screen. This is happening in
> > hotmail, email and general web pages. Has anyone else experienced this?
> > Got
> > any ideas?
>
>
 
Wow! That's a new one for me.
I'd be interested in finding out the answer, if there is one.



"Frances M" <FrancesM@discussions.microsoft.com> wrote in message
news:74D6B30D-CDD2-4220-898E-791AD0D956D8@microsoft.com...
> When I read an email in hotmail, or look at contact details on a website,
> the
> number will appear for a few seconds when the page first opens, but will
> disappear shortly afterward. Interestingly enough, the number you typed is
> still displayed so I am unsure why it remains sometimes and disappears
> other
> times...
>
> "DP" wrote:
>
>> Where, exactly, are you seeing phone numbers?
>> I can't think of any Windows function that displays phone numbers
>> onscreen.
>> Can you provide more details? Are you saying that anyplace a phone
>> number
>> appears, no matter what font or format, it will eventually disappear?
>> Like, (800) 555-1234. That's going to disappear from this email as you
>> read
>> it?
>>
>> I'm using Ultimate, not Business, so maybe there's some function in
>> Business
>> that you're describing that I'm not aware of.
>>
>>
>>
>> "Frances M" <Frances M@discussions.microsoft.com> wrote in message
>> news:6B65CEE2-BF6A-49F1-B67B-3DF3DCDE27B5@microsoft.com...
>> > Since installing Windows Vista Business, I have noticed that phone
>> > numbers
>> > disappear from view after a few seconds on screen. This is happening in
>> > hotmail, email and general web pages. Has anyone else experienced this?
>> > Got
>> > any ideas?
>>
>>
 
Frances M wrote:
> When I read an email in hotmail, or look at contact details on a website, the
> number will appear for a few seconds when the page first opens, but will
> disappear shortly afterward. Interestingly enough, the number you typed is
> still displayed so I am unsure why it remains sometimes and disappears other
> times...
>
> "DP" wrote:
>
>> Where, exactly, are you seeing phone numbers?
>> I can't think of any Windows function that displays phone numbers onscreen.
>> Can you provide more details? Are you saying that anyplace a phone number
>> appears, no matter what font or format, it will eventually disappear?
>> Like, (800) 555-1234. That's going to disappear from this email as you read
>> it?
>>
>> I'm using Ultimate, not Business, so maybe there's some function in Business
>> that you're describing that I'm not aware of.
>>
>>
>>
>> "Frances M" <Frances M@discussions.microsoft.com> wrote in message
>> news:6B65CEE2-BF6A-49F1-B67B-3DF3DCDE27B5@microsoft.com...
>>> Since installing Windows Vista Business, I have noticed that phone numbers
>>> disappear from view after a few seconds on screen. This is happening in
>>> hotmail, email and general web pages. Has anyone else experienced this?
>>> Got
>>> any ideas?
>>

I've never seen anything like that either and Googling just shows me
where you posted the same question at tabletquestions.com. Since you
apparently have a table pc, you might try posting your question in the
tablet pc newsgroup. It's microsoft.public.windows.tabletpc. When you
post there, make sure you include the make/model of your tablet.

In the meantime in order to narrow down the troubleshooting, answer:

The First Question Of Troubleshooting: what changed between the time
things worked and the time they didn't?

The Second Question of Windows Troubleshooting: what is the
malware/virus status of the machine? If you think it is clean, what
programs (and versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
 
On Aug 29, 7:00 am, Malke <notrea...@invalid.invalid> wrote:
> Frances M wrote:
> > When I read an email inhotmail, or look at contact details on a website, the
> > number will appear for a few seconds when the page first opens, but will
> > disappear shortly afterward. Interestingly enough, the number you typed is
> > still displayed so I am unsure why it remains sometimes and disappears other
> > times...
>
> > "DP" wrote:
>
> >> Where, exactly, are you seeingphonenumbers?
> >> I can't think of any Windows function that displaysphonenumbersonscreen.
> >> Can you provide more details? Are you saying that anyplace aphonenumber
> >> appears, no matter what font or format, it will eventually disappear?
> >> Like, . That's going to disappear from this email as you read
> >> it?
>
> >> I'm using Ultimate, not Business, so maybe there's some function in Business
> >> that you're describing that I'm not aware of.
>
> >> "Frances M" <Frances M...@discussions.microsoft.com> wrote in message
> >>news:6B65CEE2-BF6A-49F1-B67B-3DF3DCDE27B5@microsoft.com...
> >>> Since installing Windows Vista Business, I have noticed thatphonenumbers
> >>> disappear from view after a few seconds on screen. This is happening in
> >>>hotmail, email and general web pages. Has anyone else experienced this?
> >>> Got
> >>> any ideas?
>
> I've never seen anything like that either and Googling just shows me
> where you posted the same question at tabletquestions.com. Since you
> apparently have a table pc, you might try posting your question in the
> tablet pc newsgroup. It's microsoft.public.windows.tabletpc. When you
> post there, make sure you include the make/model of your tablet.
>
> In the meantime in order to narrow down the troubleshooting, answer:
>
> The First Question Of Troubleshooting: what changed between the time
> things worked and the time they didn't?
>
> The Second Question of Windows Troubleshooting: what is the
> malware/virus status of the machine? If you think it is clean, what
> programs (and versions) did you use to determine this?
>
> Be sure the computer is clean:http://www.elephantboycomputers.com/page2.html#Removing_Malware
>
> Malke
> --
> Elephant Boy Computerswww.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User- Hide quoted text -
>
> - Show quoted text -

I am having the very same experience on my new laptop that is running
VISTA! I find that even if I am the one generating the telephone
number it will pull the very same disappearing act! If I access
Hotmail through a machine with XP every thing is just fine... the
telephone numbers remain.
Tgrshaw
 
It's been reported that the Skype 'add on' browser helper for IE may cause
this. To test this, or other add-ons, try running the "Internet Explorer
(No Add-ons)" shortcut in Start Menu\Programs\Accessories\System Tools.

See:
http://groups.google.com/group/micr...bers+disappear+&rnum=1&hl=en#5bea088702d3da71

<enosthree@gmail.com> wrote in message
news:1188928041.853322.250730@57g2000hsv.googlegroups.com...
> On Aug 29, 7:00 am, Malke <notrea...@invalid.invalid> wrote:
>> Frances M wrote:
>> > When I read an email inhotmail, or look at contact details on a
>> > website, the
>> > number will appear for a few seconds when the page first opens, but
>> > will
>> > disappear shortly afterward. Interestingly enough, the number you typed
>> > is
>> > still displayed so I am unsure why it remains sometimes and disappears
>> > other
>> > times...
>>
>> > "DP" wrote:
>>
>> >> Where, exactly, are you seeingphonenumbers?
>> >> I can't think of any Windows function that
>> >> displaysphonenumbersonscreen.
>> >> Can you provide more details? Are you saying that anyplace
>> >> aphonenumber
>> >> appears, no matter what font or format, it will eventually disappear?
>> >> Like, . That's going to disappear from this email as you read
>> >> it?
>>
>> >> I'm using Ultimate, not Business, so maybe there's some function in
>> >> Business
>> >> that you're describing that I'm not aware of.
>>
>> >> "Frances M" <Frances M...@discussions.microsoft.com> wrote in message
>> >>news:6B65CEE2-BF6A-49F1-B67B-3DF3DCDE27B5@microsoft.com...
>> >>> Since installing Windows Vista Business, I have noticed
>> >>> thatphonenumbers
>> >>> disappear from view after a few seconds on screen. This is happening
>> >>> in
>> >>>hotmail, email and general web pages. Has anyone else experienced
>> >>>this?
>> >>> Got
>> >>> any ideas?
>>
>> I've never seen anything like that either and Googling just shows me
>> where you posted the same question at tabletquestions.com. Since you
>> apparently have a table pc, you might try posting your question in the
>> tablet pc newsgroup. It's microsoft.public.windows.tabletpc. When you
>> post there, make sure you include the make/model of your tablet.
>>
>> In the meantime in order to narrow down the troubleshooting, answer:
>>
>> The First Question Of Troubleshooting: what changed between the time
>> things worked and the time they didn't?
>>
>> The Second Question of Windows Troubleshooting: what is the
>> malware/virus status of the machine? If you think it is clean, what
>> programs (and versions) did you use to determine this?
>>
>> Be sure the computer is
>> clean:http://www.elephantboycomputers.com/page2.html#Removing_Malware
>>
>> Malke
>> --
>> Elephant Boy Computerswww.elephantboycomputers.com
>> "Don't Panic!"
>> MS-MVP Windows - Shell/User- Hide quoted text -
>>
>> - Show quoted text -
>
> I am having the very same experience on my new laptop that is running
> VISTA! I find that even if I am the one generating the telephone
> number it will pull the very same disappearing act! If I access
> Hotmail through a machine with XP every thing is just fine... the
> telephone numbers remain.
> Tgrshaw
>
 
Having same problem on new computer running Vista Ultimate.

Thanks for the tip about disabling add-ons which solved the problem.
Have to alert Skype that its seizing of my numbers is no good.


--
Sunrun1
 
Got rid of Skype. That did the trick. Phone numbers in e-mails no longer
disappear. Did not use Skype anyway.
--
China John D.


"DP" wrote:

> Where, exactly, are you seeing phone numbers?
> I can't think of any Windows function that displays phone numbers onscreen.
> Can you provide more details? Are you saying that anyplace a phone number
> appears, no matter what font or format, it will eventually disappear?
> Like, (800) 555-1234. That's going to disappear from this email as you read
> it?
>
> I'm using Ultimate, not Business, so maybe there's some function in Business
> that you're describing that I'm not aware of.
>
>
>
> "Frances M" <Frances M@discussions.microsoft.com> wrote in message
> news:6B65CEE2-BF6A-49F1-B67B-3DF3DCDE27B5@microsoft.com...
> > Since installing Windows Vista Business, I have noticed that phone numbers
> > disappear from view after a few seconds on screen. This is happening in
> > hotmail, email and general web pages. Has anyone else experienced this?
> > Got
> > any ideas?
>
>
 
Excellent suggestion . It worked for me. I no longer run Skype.
--
China John D.


"Sunrun1" wrote:

>
> Having same problem on new computer running Vista Ultimate.
>
> Thanks for the tip about disabling add-ons which solved the problem.
> Have to alert Skype that its seizing of my numbers is no good.
>
>
> --
> Sunrun1
>
 
I have the same problem. Has anyone suggested a solution. It's very
annoying! Thanks.


--
Paulykins
 
Paulykins wrote:
> I have the same problem. Has anyone suggested a solution. It's very
> annoying! Thanks.
>
>

Same problem as what? Because you 1) inserted your post into someone
else's thread 2) didn't even quote any of that thread - no one knows
what problem you mean.

I'm going to give a WAG and suggest that if you are using Skype, the
disappearing phone numbers are a known issue. Contact Skype tech support
in that case. If you're not using Skype, then post back with a full
description of the problem, what program it occurs in, and the history
of the problem. Here are links to help you with the next post:

http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
 
On Dec 26, 3:55 am, Malke <notrea...@invalid.invalid> wrote:
> Paulykins wrote:
> > I have the same problem.  Has anyone suggested a solution.  It's very
> > annoying!  Thanks.
>
> Same problem as what? Because you 1) inserted your post into someone
> else's thread 2) didn't even quote any of that thread - no one knows
> what problem you mean.
>
> I'm going to give a WAG and suggest that if you are using Skype, the
> disappearing phone numbers are a known issue. Contact Skype tech support
> in that case. If you're not using Skype, then post back with a full
> description of the problem, what program it occurs in, and the history
> of the problem. Here are links to help you with the next post:
>
> http://www.elephantboycomputers.com...support.microsoft.com/default.aspx/kb/555375- How to Ask a Question
>
> Malke
> --
> Elephant Boy Computerswww.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User

If you had taken the pain to scroll through earlier posts, you might
have got your answer. Don't use skype.
In future always search for similar problems faced by others and
solutions provided to them, before starting a new thread.
 
damkedar@gmail.com wrote:

> If you had taken the pain to scroll through earlier posts, you might
> have got your answer. Don't use skype.
> In future always search for similar problems faced by others and
> solutions provided to them, before starting a new thread.

There are no posts to scroll through because I, like most of the other
regular helpers, do not use the dreadful web interface. Most experienced
Usenet posters use real newsreaders to access newsgroups. I see you
aren't even using the awful Microsoft web interface but are using the
even worse Google Groups. You should be aware that some people in some
newsgroups will not even answer posters using Google Groups (obviously
I'm not one of them).

"Paulikins" is using a third, and equally inefficient - way to access
Usenet: he is posting off one of those web sites that purport to be a
"forum" but are really just scraping Usenet posts and presenting them in
a web format. This makes it nearly impossible to follow proper threads.

So do a little research before you pop back with a rude reply next time.
Oh, and just to make things easier for you and "Paulikins", here is
information about Usenet and setting up a newsreader (very easy to do):

Since you are using a web interface, you may not realize that this is
really a newsgroup. You will get far more out of this resource if you
learn to use a newsreader. There are many good newsreaders for Windows,
but you can use Outlook Express (XP) or Windows Mail (Vista) since you
already have it. Here are some links to information about newsgroups:

About Usenet:
http://en.wikipedia.org/wiki/Usenet
http://www.faqs.org/faqs/ - Usenet FAQs from the Internet FAQ Archives
http://www.usenetmonster.com/infocenter/
http://www.elephantboycomputers.com/page2.html#Usenet - a brief
explanation of newsgroups

Outlook Express/Windows Mail as Newsreader:
http://michaelstevenstech.com/outlookexpressnewreader.htm
http://rickrogers.org/setupoe.htm
http://vistasupport.mvps.org/accessing_newsgrousp_with-windows_mail.htm

How to Post:
http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question
http://users.tpg.com.au/bzyhjr/liszt.htm - How Not to Get Technical Help
on Usenet
http://www.catb.org/~esr/faqs/smart-questions.html

http://aumha.org/nntp.htm - list of MS newsgroups
microsoft.public.test.here - MS group to test if your newsreader is
working properly
http://www3.telus.net/dandemar/munad.htm - how to munge email address
http://en.wikipedia.org/wiki/Crossposting - crossposting
http://www.blakjak.demon.co.uk/mul_crss.htm - multiposting
Replying/quoting properly when using GoogleGroups -
http://www.safalra.com/special/googlegroupsreply/

Other Newsreaders for Windows:
http://www.forteinc.com/agent/index.php - for Forte
http://www.mozilla.org - Thunderbird
http://gravity.tbates.org/
http://www.40tude.com/dialog/
http://xnews.newsguy.com/


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
 
I recently downloaded Skype and was having the same disappearing phone
number problem. So I used the suggestion and disabled add ons. That
worked, but I have since decided to delete Skype and add back the Add
ons. I looked under Tools where it says "Manage Add ons" but it is
grayed out, I can't select it. I also went to Internet Options and
"Programs" but when you get to the option of enabling, again, it is
grayed out, I cannot select it. Does anyone know how I can re-enable the
Add ons?
Thank you,
Jackie


--
bahboo
Posted via http://www.vistaheads.com
 
Chinajohn450087 Wrote:
> Excellent suggestion . It worked for me. I no longer run Skype.
> --
> China John D.
>
>
> "Sunrun1" wrote:
>
> >
> > Having same problem on new computer running Vista Ultimate.
> >
> > Thanks for the tip about disabling add-ons which solved the problem.
> > Have to alert Skype that its seizing of my numbers is no good.
> >
> >
> > --
> > Sunrun1
> >
I am having the same problem - disappearing telephone numbers - am
running Vista Home Premium.

I tried clicking INTERNET EXPLORER (WITHOUT ADD ONS) but this did not
solve the problem.

I use Skype regularly so don't want to remove it, but am beginning to
think Skype is the culprit! I have emailed Skype today - wonder if I
will get a reply?

Wibley


--
WIBLEY
Posted via http://www.vistaheads.com
 
I found that by removing the Skype IE add-in, the problem disapeared.
This did not affect my regular use of Skype as a standalone application
 
DISAPPEARING TELEPHONE NUMBERS ON WEBSITES:

I contacted Skype yesterday about disappearing telephone numbers on
websites and received the following reply:

Our development teams are aware of this problem and are working hard to
fix this in a timely manner. The temporary solution to this issue is to
uninstall and reinstall Skype.

To reinstall Skype:

a) Go to Start > Control Panel > Programs and Features.
b) Search for „Skype” and uninstall it.
c) Go to 'Skype 3.8 for Windows - Download the latest version of Skype'
(http://www.skype.com/download) , get the latest version and install it.
When reinstalling, click the "Options" button in the first installation
window, where the license agreement is. Make sure that the checkboxes
for installing plugins are unchecked, after that install Skype as usual.


Please note, that you have to uninstall Skype before you reinstall it
to completely remove the plugins. If you just install Skype over the
existing Skype application, the plugins will not be removed and the
issue will not be resolved.

Hope this is of help.

Wibley.


--
WIBLEY
Posted via http://www.vistaheads.com
 
Frances M268808 Wrote:
> Since installing Windows Vista Business, I have noticed that phone
> numbers
> disappear from view after a few seconds on screen. This is happening in
>
> hotmail, email and general web pages. Has anyone else experienced this?
> Got
> any ideas?

Hi Frances

I have not read through all your posts but thought I would quickly give
you my input. My wife has an identical laptop to me and has identical
software (Vista and AVG and Skype) apart from the fact that I have the
latest AVG version 8.0. Her telephone numbers disappear, mine don't.

I followed the good advice of another link on HTFC (great site BTW) who
said to do the following (it worked for my wife's laptop):
on *Internet Explorer* go to *Tools* and *Manage Add-ons* and *Enable
or Disable Add-ons* and then select *Skype* (both of them, Skype and
Skype, Add-on (mastermind) - if you have them on there). Then *Save* and
*close and reopen Explorer*.

Did it work?

Perhaps you have already worked this one out. Can you tell me which
versions of Windows & Explorer you have, which Virus Checker you use and
whether you have, indeed, used Skype?

Best wishes

Joe
 
Frances M403025 Wrote:
> Since installing Windows Vista Business, I have noticed that phone
> numbers
> disappear from view after a few seconds on screen. This is happening in
> hotmail, email and general web pages. Has anyone else experienced this?
> Got
> any ideas?
Hi Folks - Please see the following message from SKYPE:

Message from Skype:

Our development teams are aware of this problem and are
working hard to fix this in a timely manner. The temporary solution to
this issue is to uninstall and reinstall Skype.

To reinstall Skype:

a) Go to Start > Control Panel > Programs and Features.
b) Search for „Skype” and uninstall it.
c) Go to 'Skype 3.8 for Windows - Download the latest version of Skype'
(http://www.skype.com/download) , get the latest version and install it.
When reinstalling, click the "Options" button in the first installation
window, where the license agreement is. Make sure that the checkboxes
for installing plugins are unchecked, after that install Skype as usual.


Please note, that you have to uninstall Skype before you reinstall it
to completely remove the plugins. If you just install Skype over the
existing Skype application, the plugins will not be removed and the
issue will not be resolved.

Hope the above is helpful.

Wibley


--
WIBLEY
Posted via http://www.vistaheads.com
 
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